Dispatcher I
- Yorktown, VA, United States
$29.65 to $34.1 USD / hour
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Job details
- Pay
- $29.65 to $34.1 USD / hour
- Posting language
- English
- Posted
Original job description
Description
Operates a computer connected with the Virginia Information Center (VCIN) and the National Crime Information Center (NCIC) to obtain driver's history, vehicle registration data, gun permit verification and criminal record information; enters information into network such as missing person identities, stolen vehicles, protective orders, wanted persons and/or articles; corresponds with other law enforcement or public services jurisdictions; processes and maintains records of information obtained.
Uses CAD system to document information and requests made pertaining to specific incidents by responding units and other County officials; maintains knowledge of location and activities of various emergency response personnel; prepares activity reports and assigns case numbers.
Provides emergency medical instruction over the phone to callers until dispatched personnel arrive.
Monitors County alarm systems; monitors cameras placed throughout York County; monitors and answers National Warning System (NAWAS) and Surry Instaphones, and logs calls.
Maintains a log of computer and equipment malfunctions and problems.
Serves as the main point of contact for radio communications and malfunctions for multiple surrounding Public Safety Answering Point (PSAP) agencies, as well as local hospitals; maintains a log and notifies vendor for repairs.
Performs clerical functions such as typing and filing.
Assists in maintaining accurate contact information for businesses.
Inspects equipment at beginning of each shift to ensure proper operation; reports computer and equipment malfunctions and problems to the shift leader. Physical Demands
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Benefits
The County of York offers a comprehensive benefit package for full-time employees to include medical, dental, and vision insurance, health savings accounts, VRS retirement, group life insurance, deferred compensation, flexible spending accounts, employee assistance program, paid holidays and paid leave.