Administrative Support Remote
- SUN PRAIRIE, WI, United States
$30 USD / hour
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Job details
- Pay
- $30 USD / hour
- Experience
- Required Qualifications 2+ years of experience as an Executive Assistant, Administrative Coordinator, Operations Coordinator, or similar support role.
- Posting language
- English
- Posted
Original job description
JOB REQUIREMENTS: Cyber Services Operations Coordinator Location: Remote (U.S.) Duration: 6-Month Contract Pay Rate:\$25-\$30/hour W2 Our client is seeking a highly organized and detail-oriented Cyber Services Operations Coordinator to support a global Cyber Services organization. This role combines executive-level administrative support, operations coordination, client onboarding, reporting, and stakeholder communication. You will work closely with senior leadership and cross-functional teams across North America, Europe, Asia, and Australia to ensure smooth day-to-day operations and exceptional client service. This is an excellent opportunity for candidates with experience in executive support, operations coordination, customer-facing administration, or client onboarding who thrive in a fast-paced, global environment. Responsibilities Provide administrative and operational support to Cyber Services leadership and global team members. Coordinate key initiatives and operational activities while tracking milestones, deliverables, and deadlines. Manage and monitor a shared customer-facing mailbox, including triaging, routing, escalating, and responding to inquiries. Coordinate client onboarding activities and appointment scheduling through Microsoft Bookings. Validate client eligibility and ensure requests are directed to the appropriate internal teams. Maintain accurate customer, service, and activity records within Salesforce, SharePoint, Microsoft Bookings, and other approved systems. Support Threat Intelligence Webinars and related customer communications, registrations, mailing lists, and follow-up activities. Administer Cyber Services resources including shared documentation, templates, and operational materials. Prepare operational reports related to onboarding activities, service requests, mailbox metrics, response times, and open action items. Maintain process documentation, response templates, and operational procedures. Coordinate meetings, communications, and administrative activities across multiple global time zones. Track action items and follow up with stakeholders to ensure timely completion of tasks and deliverables. Required Qualifications 2+ years of experience as an Executive Assistant, Administrative Coordinator, Operations Coordinator, or similar support role. Experience working with Salesforce for data entry, reporting, or administration. Strong proficiency with Microsoft Office applications, including Outlook, SharePoint, Teams, and Microsoft Bookings. Experience managing shared mailboxes or customer support inboxes. Experience coordinating client onboarding, scheduling, service requests, or customer-facing operations. Strong organizational, communication, and multitasking skills. Ability to work independently in a remote environment while supporting a global team. Strong attention to... For full info follow application link. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DDFC0CA202E1408A This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.