Building Supervisor

Building Supervisor

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• Location 13850 Portland Ave South, Burnsville, MN, 55337, United States
• Job Category Customer Service, Properties and Facilities
• Employee Type Part-Time 1-19

Contact information

• Name Jay Nikolay
• Phone 952-230-6665
• Email jay.nikolay@ymcamn.org

Description

Building Supervisor | Burnsville YMCA | $16.37 per hour | Part-Time At a Glance: Help create a safe, welcoming, and positive YMCA experience for members and guests. As a Building Supervisor, you'll monitor facility safety, respond to member needs, support membership operations, and serve as a key point of contact during facility incidents and emergencies. Schedule:

• Schedule varies based on branch needs
• May include evenings, weekends, and holidays
• Active role requiring regular facility patrols and monitoring
• Fast-paced environment with frequent member interaction

Pay:The salary for this position is $16.37 hourly. We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status. 1. Job Summary:The Building Supervisor is responsible for monitoring and securing the safety of YMCA facilities ensuring members and guests receive exceptional customer service. The incumbent conducts walk-throughs and patrols the facility to preserve order and protect property. The incumbent may assist in membership duties and respond to member questions and concerns.2. Essential Functions:

• Tour the facility on a regular basis and complete building checklist.
• Provide a high level of service to members, guests, and program participants.
• Assist in monitoring membership desk activities such as cash handling, locker distribution, merchandise inventory, and security procedures.
• Take the lead in problem solving building situations during the work shift.
• Warn persons of rule infractions and evict violators from the building as necessary.
• Serve as the point of contact with outside authorities for emergency or disturbances to operations and safety.
• Work hands-on at the membership desk as needed.
• Relationships:This position reports to the Member Service Director who reports to the Branch Executive Director. The incumbent interacts regularly with members, participants, and branch staff.4. Qualifications: Required:
• Previous customer service experience
• Demonstrated interpersonal communication and problem-solving skills
• Willingness to work with people of diverse backgrounds

Preferred:

• Knowledge of YMCA programs and services
• Work Conditions:
• Ability to patrol the facility regularly
• Ability to observe and provide personal assistance to others
• Ability to respond to emergency situation in a calm and efficient manner
• Ability to work in a fast paced and changing environment
• Additional Notes:This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from branch leadership in completing projects or performing duties deemed necessary for the branch or Association’s success.