Operations Manager

Wire the Future of Connectivity - Join XS Telecom’s Skilled Low-Voltage Team

At XS Telecom, we do more than design and support technology - we connect people, businesses, and communities. With decades of industry expertise and partnerships with leaders like Cisco, Ortronics, Leviton, and Commscope, our certified engineers, IT consultants, and technicians deliver customized network and communications solutions built for today and tomorrow.

From structured cabling and wireless networks to data centers, audio-visual systems, security, sound masking, and 24/7 responsive support, we provide end-to-end services for organizations of every size - from local businesses to global enterprises.

When you join XS Telecom, you’re joining a team that thrives on innovation, collaboration, and service. Here, you’ll gain opportunities to grow your skills, make an impact on high-profile projects, and build a career in an industry that keeps the world connected.

We’re proud to be part of Industria, a leading electrical provider serving mission critical, industrial, commercial, and government sectors. Backed by Industria’s end-to-end expertise - from strategy to maintenance - we deliver innovative, reliable solutions that help clients streamline operations, boost output, and power the systems that keep industries and communities moving forward.

We are seeking an Operations Manager to add to our growing team that displays a passion for the field. The Texas Operations Manager will oversee day-to-day operations and project execution throughout Texas and the surrounding region. This position is responsible for ensuring projects are properly staffed, accurately estimated, completed on schedule, and delivered within budget while maintaining high standards for safety, quality, and customer satisfaction.

The Operations Manager will also expand relationships with existing customers while leading business-development efforts to attract new clients and grow the company’s regional presence.

Key Responsibilities

• Oversee daily field operations and manage multiple projects across Texas and surrounding areas.
• Conduct site walks, review scopes of work, identify project requirements, and prepare accurate labor and material estimates.
• Develop, manage, and monitor project budgets to ensure profitability and financial performance.
• Manage the regional technician workforce and assign manpower based on project schedules, priorities, locations, and skill requirements.
• Coordinate schedules with customers, project managers, technicians, subcontractors, vendors, and other stakeholders.
• Ensure project schedules, milestones, and customer commitments are consistently met.
• Monitor project safety, quality, productivity, and compliance with company and customer standards.
• Perform regular project inspections and ensure all QA/QC requirements and closeout documentation are completed.
• Identify potential delays, staffing shortages, budget concerns, and operational risks before they affect project delivery.
• Maintain accurate project documentation, labor tracking, cost reporting, schedules, change orders, and completion records.
• Provide regular project, staffing, financial, and operational updates to company leadership and key stakeholders.
• Recruit, train, mentor, and evaluate technicians and field leadership as the regional operation grows.
• Strengthen and expand relationships with existing customers by identifying additional opportunities to support their projects and operational needs.
• Lead regional business-development efforts by building relationships with prospective clients, identifying opportunities, preparing proposals, and helping secure new work.
• Represent the company at customer meetings, site visits, networking events, and industry functions throughout the region.
• Coordinate with company leadership to establish regional goals, improve operational processes, and support long-term growth.

Required Qualifications

• Minimum of 10 years of experience working in data centers, mission-critical facilities, telecommunications, structured cabling, electrical infrastructure, or a related industry.
• Demonstrated experience managing data center or mission-critical construction and installation projects.
• Strong understanding of data center operations, safety requirements, project sequencing, and customer expectations.
• Proven experience managing field technicians, subcontractors, project schedules, and multiple active job sites.
• Experience conducting site walks, developing scopes of work, estimating labor and materials, and preparing project proposals.
• Strong understanding of budgeting, cost tracking, forecasting, change-order management, and project profitability.
• Proven ability to build customer relationships, expand existing accounts, and support new business development.
• Strong leadership, organization, communication, problem-solving, and decision-making skills.
• Ability to communicate clearly and professionally with technicians, customers, vendors, leadership, and other stakeholders.
• Ability to read and understand construction drawings, specifications, scopes of work, schedules, and project documentation.
• Proficiency with project-management, estimating, scheduling, and Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Valid driver’s license and the ability to travel regularly throughout Texas and surrounding areas.
• Ability to work outside normal business hours when required by project schedules, customer needs, or emergency situations.
• Experience managing projects involving structured cabling, fiber-optic systems, security installations, conveyance systems, cage buildouts, Smart Hands, or data hall infrastructure.
• Familiarity with industry standards, including BICSI, TIA, OSHA, and customer-specific data center requirements.
• BICSI, PMP, OSHA, manufacturer, or other relevant industry certifications are preferred.
• Established relationships within the Texas data center and mission-critical construction market are highly desirable.

The base salary range for this position is $120,000 to $150,000 annually. Please note that the compensation range reflects the base pay only and does not include benefits, or bonuses this role may be eligible to receive.

This role is not eligible for visa sponsorship

XS Telecom is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. XS Telecom also prohibits harassment of applicants or employees based upon any of these protected categories.

Please note this job description is a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.