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Product Manager - Spark
Jobgether
Remote, United States
We’re looking for an experienced Product Manager to lead the development and growth of an innovative project type designed for the next generation of AI-powered software development. As AI…
Added just now
Product Manager - Administration & Governance
Jobgether
Remote, United States
We’re looking for an experienced Product Manager to shape how organizations adopt and manage a shared development platform across their teams. The role focuses on making it easy for…
Added 3 mins ago
Sr Quantity/Progress Tracker (Project Controls) (Data Center)
Jacobs
Greenville, SC
Bachelor's degree in Construction Management, Engineering, Project Controls, Quantity Surveying, or a related field.
Added 3 mins ago
Lead Product Owner - Edge
Lumen
Columbia, SC
7+ years in technical product ownership, product management, software engineering, platform engineering, cloud, or networking roles.
Added 3 mins ago
Jr Quantity/Progress Tracker (Data Center)
Jacobs
Greenville, SC
Bachelor's degree in construction management, Engineering, Project Controls, Quantity Surveying, or a related field.
Added 5 mins ago
Silicon Engineering Manager, EMIR and Power Grid, AI/ML
Google
Sunnyvale, CA
As a Silicon Engineering Manager, you will directly manage and drive the team collaborating with physical design, circuits, technology, and package leads to overcome the slowing of Moore’s…
Added 18 mins ago
EMC Laboratory Manager
Forrest Johnson
Knoxville, TN
AMS is a nuclear engineering services company based in Knoxville, Tennessee, with a mission to ensure the safe operation of the worldwide nuclear fleet. Founded in 1977 as a spinoff of Oak…
Added 19 mins ago
Project Controls Manager
Turner Industries Group, LLC
Commerce City, CO
PROJECT CONTROLS MANAGER General Job Description: This position manages planning, scheduling, cost estimates, cost analysis and reporting on construction/maintenance or turnaround projects.…
Added 19 mins ago
Technical Program Manager – Manufacturing Readiness - 817
Quantinuum
Broomfield, CO
Added 19 mins ago
T
Tools And Automation Engineer
TEKsystems
Broomfield, CO
- $138,700 to $190,700 USD / year
You will own the full software development lifecycle, from architecture and design through deployment and manufacturing support, while collaborating closely with systems, hardware, and…
Added 19 mins ago
Product Manager, Operational World Model
Maxar Intelligence I
Westminster, CO
…training, planning, mission rehearsal, and operations. As a Product Manager, you will own the product direction for this capability. You will turn customer and mission needs into a focused…
Added 19 mins ago
VU
Sr. Manager, VIP Coverage Authorization Systems
Visa USA Inc
Denver, CO
- $163,300 to $261,600 USD / year
Added 19 mins ago
Software Program Manager
USU RESEARCH FOUNDATION
DENVER, CO
…seeking an experienced and detail-oriented advanced career Software Program Manager to lead the development and sustainment of complex software systems supporting satellite ground…
Added 19 mins ago
Customer Success Manager
Duffel
NY
We’re looking for a Customer Success Manager (CSM) to help our customers get the most out of Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly…
Added 20 mins ago
Configuration Management Analyst (Job 1510)
DLH
North Charleston, SC
Works with the team to create and maintain software, hardware, and documentation configuration baselines (development, test, production, etc.) Leads change management by routing problem…
Added 21 mins ago
K
Senior Technical Writer
Kong
Remote, United States
- $130,000 to $148,000 USD / year
- Test everything you write. You're usually the first person outside engineering to use a new feature, so run the software, talk to the experts, and use the command line and API testing…
Added 21 mins ago
Director AI Ecosystem Partnerships
GoDaddy
United States
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office…
Added 32 mins ago
J
Mobile App Packaging Specialist
Jobgether
Remote, United States
- $103,000 to $123,000 USD / year
…with application owners, security specialists, and platform engineering teams to deliver seamless migration experiences. You will also provide technical leadership, mentor team members, and…
Added 33 mins ago
Senior HR Operations Specialist (Deployment Support)
Metrea
Tampa, FL
Our Air Domain covers everything from Airborne ISR and Aerial Firefighting to Advanced Training, and Aircraft Engineering - operating across FAA, EASA, and CASA standards.
Added 51 mins ago
Customer Success Engagement Manager
Viaduct
Remote, United States
We are searching for an engagement manager experienced in customer success and data analytics. This role will lead several customer engagements to ensure realized value. As a key member of…
Added 1 hour ago
Engineering Manager, Salesforce
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager, Salesforce based in the United States.
Added 1 hour ago
Behavioral Safety Manager
Jobgether
Remote, United States
The Behavioral Safety Manager will lead the planning and execution framework that supports the safe, reliable, and scalable deployment of autonomous vehicle technologies. This role sits at…
Added 1 hour ago
Account Manager, Life Sciences
Jobgether
Remote, United States
…technology capabilities to customer needs and business objectives. A software engineering background is not…
Added 1 hour ago
Buyer (Madison, Alabama (AL), US, 35756)
SPX
Madison, AL
…the position of Buyer for Ingenia. Reporting to the Material Manager, the incumbent will be responsible, alongside the for the procurement of raw materials, components, services, and…
Added 1 hour ago
Incident & Escalation Lead- Enterprise Customers
GitLab
Remote, United States
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and…

Xplor

Manager, Device & Merchant Technology

Remote, United States

$64,273 to $85,697 USD / year

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Job details

Pay: $64,273 to $85,697 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

Job Description

Role Summary The Device & Merchant Technology Manager owns Xplor’s payment device lifecycle, performance, controls and strategy. Working with Business Units, Payments and manufacturers, the role oversees POS Portal’s contracted configuration, warehousing, fulfilment, reporting and returns services to support growth, reliable merchant service and agreed compliance and financial requirements.

Key Responsibilities

Own the device lifecycle from demand forecasting and purchasing through deployment, support, replacement, returns, refurbishment and retirement; oversee POS Portal’s delivery against Xplor’s requirements.
Maintain accurate, reconciled serial-number records and controls; monitor device performance, usage, availability and condition, balancing stock needs against cost.
Be the main Business Unit contact for device needs, forecasts and growth plans, translating requirements into delivery plans with POS Portal and internal teams while maintaining consistent standards.
Lead existing-estate migrations with each Business Unit, owning sequencing, customer communications, readiness and service continuity; track progress, risks, dependencies and exceptions to completion.
Own Xplor’s device operating model and POS Portal relationship, holding the vendor accountable for contractual commitments, SLAs and KPIs through regular service, stock, cost and customer-experience reviews.
Resolve escalations and cross-functional blockers, drive root-cause improvements and coordinate device manufacturers and future hardware partners.
Govern terminal configuration standards and coordinate software, firmware and security updates with Product, Engineering, Operations and vendors.
Support terminal launches, certification and upgrades aligned with Xplor’s product roadmap and merchant needs.
Partner with Customer Success, Support and Onboarding to improve installation, activation and support, with clear playbooks, ownership and service expectations.
Act as the senior escalation point for complex device issues and use incident trends to reduce repeat contacts.
Maintain applicable PCI, security and regulatory controls, including lost, stolen, compromised and retired devices; support audits, risk reporting and remediation.
Track device costs, vendor charges, inventory exposure and opportunities for cost optimisation.
Develop the device estate strategy, evaluate SmartPOS, integrated and unattended solutions, and build investment cases.
Drive automation, standardisation and scalability across device management processes.

Qualifications

Experience managing payment terminals, hardware or a comparable technology estate at scale, within payments, merchant acquiring, fintech or payment operations.
Strong vendor management and communication skills across Business Units, technical teams and external partners.
Working knowledge of device lifecycle management, fulfilment, inventory and operational controls.
Strong analytical capability, with the ability to turn performance data into clear actions.
Experience with POS Portal or a similar provider, acquiring, PayFac or payment processing, ideally across multiple geographies or Business Units.
Knowledge of SmartPOS, integrated commerce, terminal technologies, PCI DSS and device security requirements.

Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

Find a better way
Do the right thing
Say it straight
Win together
Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

Before you apply To be considered for employment, you must be legally authorized to work in the country where the role is advertised. This applies to remote roles too. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage. Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. Interview Recording and Background Checks As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. We encourage applications from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to fully including all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure people with disabilities receive reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

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