Jobs in the United States

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Added 5 hours ago
Cyber Information Assurance Manager
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United States
Catalogs and assesses security controls in mission-employed remote and cloud environments.
Added 9 hours ago
Network Construction Manager - Break Fix, Fiber Restoration & Network Maintenance - GA
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Remote, United States
Zayo is seeking a Network Construction Manager (NCM)-Remote/GA to provide end-to-end ownership of outside plant (OSP) construction, fiber outage restoration, network maintenance, and…
Added 9 hours ago
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Project Management Intern - Lexington KY 2027
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Lexington, KY
- $7.25 USD / hour
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Added 11 hours ago
Member Services Rep Floater
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Senior Accountant
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Supervisor - Clinical Research - Oncology/Transplant
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Advisory Manager, Payer Operations - Remote
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The Advisory Manager, Payer Operations - Remote leads healthcare payer consulting engagements focused on payment integrity and payer operations. This role is accountable for leading teams,…
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- $91,700 to $163,700 USD / year
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Added 20 hours ago
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Sr Consultant (Payer Operations) Optum Advisory - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Sr. Consultant (Payer Operations) Optum Advisory - Remote works within an Optum Advisory delivery team and serves a key role in contributing to engagement work products, project…
Added 20 hours ago
UG
Advisory Manager, Payer Operations - Remote
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
The Advisory Manager, Payer Operations – Remote leads healthcare payer consulting engagements focused on payment integrity and payer operations. This role is accountable for leading teams,…
Added 20 hours ago
Staff ML Systems Engineer
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Knowledge of assay validation principles, including specificity, sensitivity, precision, robustness, controls, and quality systems.
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United Airlines
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Identify opportunities for process optimization and execute strategies to improve service delivery and scalability
Added 21 hours ago
BTIG: Investment Banking, Business Manager, Associate
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Added 22 hours ago
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Added 1 day ago
Senior Manager, CRM Engineering, Administration & Development - Field Enablement
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Added 1 day ago
Senior OSP Controls Project Manager
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The Senior Project Manager, Long Haul Controls leads the controls framework supporting Long Haul OSP projects from initial handoff into Construction through closeout. The role ensures…
Added 1 day ago
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Sterile Processing Technician - Full Time - St. Mary Campus
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…performs other duties as assigned by the SPD Supervisor or Manager of Sterile Processing. Responsibilities include, but are not limited to, receiving, cleaning, distributing, and storing…

Closed listing

Xplor

Device Operations Specialist US

Remote, United States

$59,543 to $79,391 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $59,543 to $79,391 USD / year
Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

Job Description

The Device Operations Specialist is responsible for the day-to-day operational management of Xplor's payment device estate. Working closely with the Device & Terminal Estate Manager, Xplor Business Units and POS Portal, the role coordinates device ordering, provisioning, deployment, replacement, returns and inventory control. It ensures accurate estate records, reliable fulfilment and clear communication across the complete device lifecycle. The Specialist is the first point of contact for routine device requirements and operational issues, maintaining the detail and control needed to give Business Units confidence in delivery.

Maintain accurate serial-number-level device records, including merchant allocation, location, status, transfers, returns, retirement and available software versions.
Reconcile the device estate with POS Portal, resolve discrepancies and track inactive, unassigned, damaged, missing and end-of-life devices.
Validate device orders for new and existing merchants and track configuration, dispatch and delivery, keeping Business Units informed of stock availability, delivery dates and delays.
Monitor stock levels and flag shortages, excess stock and ageing inventory.
Coordinate replacements, returns, refurbishment, reuse and secure disposal.
Coordinate provisioning and configuration for each merchant and Business Unit, confirm activation and resolve errors before they affect merchants.
Support deployments, migrations, upgrades and device refreshes, including testing and operational readiness for new devices and capabilities.
Act as the primary day-to-day operational contact for POS Portal, managing fulfilment, inventory, configuration and support requests through to resolution and escalating overdue, recurring or high-impact issues.
Provide operational data and commentary for vendor governance reviews and support service improvements agreed with POS Portal.
Be the first point of contact for routine Business Unit device enquiries and onboarding requirements, coordinating with Payments Operations, Onboarding, Customer Success, Support and Product.
Coordinate device incident investigations with internal teams and vendors, gather supporting information, arrange replacements and track resolution.
Support approved software, firmware and configuration changes with POS Portal, Product, Engineering and Payments Operations, maintaining deployment records where available.
Report on inventory, deployments, fulfilment, replacements, returns and incidents; track service levels and maintain action, issue and risk logs.
Support audit evidence and PCI-related controls, including records for lost, stolen and retired devices.
Identify recurring faults, fulfilment failures, configuration issues and Business Unit process gaps; document and improve processes, troubleshooting guides, support playbooks and knowledge articles.
Support automation and standardisation led by the Device & Terminal Estate Manager.

Qualifications

Experience in device operations, mobile or telecoms hardware, IT asset management, payment operations, logistics or a comparable operational environment.
Strong attention to detail, with the ability to maintain accurate inventory, asset and operational records.
Experience coordinating device orders, inventory, fulfilment, provisioning, deployments or returns.
Strong organisational skills, with the ability to manage competing priorities and follow actions through to completion.
Confidence working with external vendors and internal teams to resolve operational issues and keep stakeholders informed.
Good spreadsheet, reporting and problem-solving skills, including the ability to reconcile data and investigate discrepancies.
Clear written and verbal communication skills, with the ability to explain operational issues and next steps simply.

Additional Information What does it mean to work for Xplor? Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

Find a better way
Do the right thing
Say it straight
Win together
Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via talentsupport@xplortechnologies.com. Before you apply To be considered for employment, you must be legally authorised to work in the United Kingdom. This applies to remote roles too, as we can only employ people who reside within the UK. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage. Please apply through our careers portal or external job boards only. We're unable to upload emailed applications, as our process requires you to answer screening questions directly. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. Interview Recording and Background Checks As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews via Microsoft Teams during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. We encourage applications from all sectors of the community. We make it a priority to respond to every applicant.

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More about this job

Skills

Inventory management
Communication skills
Monitor stock level
Onboarding
Firmware
Improve business processes
Troubleshooting
Logistics
Attention to detail
Organizational skills
Reporting
Problem solving

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