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CO
Records Manager
City of Palo Alto
Palo Alto, CA
- $51.59 to $77.38 USD / hour
The ideal Records Manager is an experienced public-safety records leader who will have experience managing police records functions including criminal records, warrants, case-file…
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Manager - Customer Experience
H6 Pace Analytical Services, LLC
Ormond Beach, FL
Oversees the daily operations of the client service team(s) to ensure efficient and effective service delivery and that all client interactions are handled in accordance with company…
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SS
Operations Manager
Securitas Security Services
Dallas, TX
- $59,000 to $61,000 USD / year
As an Operations Manager, you will be responsible for overseeing day-to-day business operations, workforce management, client satisfaction, and operational performance within an assigned…
Added 1 min ago
Customer Service Manager
Express Employment Professionals
Batavia, IL
The Customer Service Manager is responsible for leading and overseeing the daily operations of the Customer Service Department. This position ensures exceptional customer service through…
Added 1 min ago
Technical Project Leader II
Serco USA
VA · Herndon, VA
Looking for an opportunity to lead complex, high-impact technical projects as a Technical Project Manager? Bring your project management experience and technical expertise to support the…
Added 1 min ago
Learning Operations Manager
IVYREHAB NETWORK INC
Remote, United States
The Learning Operations Manager is responsible for consulting on how learning work is prioritized, delivered, and scaled across Ivy Health. This role ensures that learning initiatives are…
Added 1 min ago
CA
Mission Support Specialist (Generalist)
Customs and Border Protection
Edinburg, TX
- $74,678 to $116,362 USD / year
…Border Patrol, Rio Grande Valley Sector, Mission Readiness Operations, Training, Recruitment & Resiliency Unit, located in Edinburg,…
Added 1 min ago
VH
Licensed Practical Nurse - Ambulatory Care
Veterans Health Administration
Baltimore, MD
- $53,532 to $87,896 USD / year
…and VHA policies especially adhering to priority access for service connected and OEF/OIF veteran…
Added 1 min ago
VH
Social Worker - Acute Recovery Center
Veterans Health Administration
Tampa, FL
- $67,570 to $106,285 USD / year
Acting as an advocate with appropriate VA and community service providers/agencies when it serves the best interest of the Veteran and family members/caregiver.
Added 1 min ago
PS
Supervisory Accountant
Program Support Center
Atlanta, GA · Washington, DC · Charleston, SC · Dallas, TX · Rockville, MD · Location Negotiable After Selection · Kansas City, MO
- $126,384 to $164,301 USD / year
Managing projects involving financial systems, accounting process improvements, data analysis, and organizational initiatives to improve financial operations and strengthen internal…
Added 1 min ago
TS
Supervisory Transportation Security Officer
Transportation Security Administration
Farmington, NM
- $74,678 to $97,087 USD / year
Overseeing screening checkpoint(s) and/or baggage screening operations on a day-to-day basis to include equipment, personnel, and the scheduling and rotation of personnel.
Added 1 min ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Richmond, VA
- $38,033 to $75,883 USD / year
Added 1 min ago
VH
Medical Records Technician (Coder Inpatient)
Veterans Health Administration
Remote, United States
- $36,409 to $72,644 USD / year
Queries clinical staff with documentation requirements to support the coding process.
Added 1 min ago
FS
Loan Analyst
Farm Service Agency
Maquoketa, IA
- $41,386 to $81,525 USD / year
…difficulty and responsibility to the GS-5 level in the Federal service or private sector. Specialized experience is experience that demonstrates knowledge of basic principles, concepts, and…
Added 1 min ago
Distribution Center Supervisor
Bridgestone Americas
Williamsburg, KY
The Distribution Center Supervisor leads day-to-day warehouse operations to achieve safety, quality, delivery, cost, and productivity (SQDCP) objectives. This role directs hourly teammates…
Added 1 min ago
Commercial Product Specialist
Prysmian
Highland Heights, KY
Situation Summary : Prysmian Group, with local headquarters in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper,…
Added 2 mins ago
Platform Software Engineer - Intermediate level
United Services Automobile Asn
United States
…Intermediate level Software Engineer on our Containers as a Service (CaaS) team, you'll contribute to the platform that powers thousands of applications across the enterprise. Working…
Added 2 mins ago
Product Management Manager
USAA Federal Savings Bank
Charlotte, NC
6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Storage
Florence, KY
- $16 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
Senior Project Manager I
HEARTLAND BUSINESS SYSTEMS LLC
Overland Park, KS
The Senior Project Manager I is responsible for providing direction, coordination, implementation, execution, control and completion of the project, while remaining aligned with strategy,…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Storage
Lexington, KY
- $15.75 to $16.75 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
Medicaid Implementation Senior Project Manager
Humana
Frankfort, KY
Humana Healthy Horizons is seeking a Medicaid Implementation Senior Project Manager to manage all aspects of a project, from start to finish, so that it is completed on time and within…
Added 2 mins ago
C
Regional Maintenance Manager
CBRE
Frankfort, KY
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 2 mins ago
C
Facets Product Consultant - Manager
Cognizant
Frankfort, KY
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
Added 2 mins ago
Product Manager - Technical
Intermountain Health
Frankfort, KY
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…

Closed listing

Xcel Energy

IT Operations Manager

Minneapolis, MN, United States

$97,600 to $138,600 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $97,600 to $138,600 USD / year
Experience: Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
Posting language: English
Posted: Oct 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The IT Operations Manager is responsible for operational IT services and corresponding SLAs pertaining to their respective domain. They will lead the team and oversee day to day activities of their assigned operation. They will coordinate cross-organizationally to support changes that impact their operation, and they serve as a coach and escalation point for their teams on outages and problems. They manage cost of the operation, report operational risks, and support service restoration.

Essential Responsibilities

Operations Management: Maintain and enforce support procedures. Maintain IT knowledge base information. Oversee, measure and assess performance of services provided by the team. Report performance outcomes and risks, with recommended actions. Lead efforts to identify and deploy continuous process improvement. Serve as an escalation point for service and/or problem resolution. Forecast and manage expenses to budget.
Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff and managed contractors. Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
Service Lifecycle: Manage demand for services as it pertains to IT Strategic priorities. Work cross-organizationally to ensure Capital investments have proper engagement from the team for delivery and operation.
Subject Matter Expert: Provide expert working knowledge of respective domain to team. Stays abreast of industry and technology trends

Minimum Requirements

Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
Four years of prior people leadership experience.
Seven years of related functional experience.
Excellent communication skills, effective with varying organizational levels and skill sets.
Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
Proficient experience and knowledge of the OSI Model.
Demonstrated experience effectively managing system or equipment change deployment.
Experience in the use of system monitoring tools.
Strong time management skills, technical aptitude and analytical abilities.
Able to work in accordance with service operation schedules.
Familiarity with ITIL and/or other formal service management practices.

Preferred Requirements

Demonstrates strong decision-making skills by identifying solutions that best support the team while improving efficiency and overall effectiveness.
Effectively executes senior leadership priorities and initiatives, ensuring alignment with organizational goals and strategic objectives.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

Work that makes a difference
A team you can count of
Opportunities to grow
Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=g6WyJAVcaku06U4S3AAlrVld9SFTyvlNkqxgjYWAK9xUQ1JIS1JUSjg3TkNXU1hVU01PS1pVSEVDNSQlQCN0PWcu&route=shorturl) .

Non-Bargaining

The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 11/03/26

EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/r/DyR78vcb7K) . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

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