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Added 4 mins ago
IT Project Manager - Salesforce
FARMER MAC
Washington, DC
Farmer Mac is seeking an experienced IT Project Manager to lead complex technology projects from initiation through delivery. In addition to managing projects, the successful candidate will…
Added 4 mins ago
Senior Principal Systems Engineer
SAIC
Colorado Springs, CO
SAIC seeks a highly experienced Senior Principal Systems Engineer to support the US Space Force, Space Systems Command, in performing operational maintenance and sustainment of ground-based…
Added 8 mins ago
10078 IT Solution Architect Principal II
PSEG
Newark, NJ
The Meter-to-Cash SAP FI-CA Architect and Senior Consultant leads the architecture, design, implementation, and support of SAP FI-CA and Meter-to-Cash (M2C) solutions for electric and gas…
Added 8 mins ago
VE
Payroll Analyst-1 - White Plains, NY
Veterinary Emergency Group (VEG)
White Plains, NY
- $70,000 to $90,000 USD / year
Direct any callouts to the Senior Manager of Payroll Operations and take part in resolving issues
Added 8 mins ago
Senior Assistant Director for Financial Aid Operations and Student Experience
University of North Carolina- Chapel Hill
NC
The Office of Scholarships and Student Aid (OSSA) seeks an experienced financial aid professional to serve as Senior Assistant Director for Technology and Student Experience. This position…
Added 9 mins ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
We are seeking a Senior .NET Developer (Software Development Specialist 4) to help design, develop, modernize, and support enterprise applications and digital services. In this role, you'll…
Added 10 mins ago
Manager, Drive Unit - Nights
Rivian
Normal, IL
…protect it for future generations. Role Summary This Drive Unit Manager role is critical to the success of our production operation. This role is responsible for the leadership and…
Added 11 mins ago
Real Estate Program Manager
Nokia
United States
The Real Estate Program Manager will lead program-level coordination of Nokia’s lab consolidation and relocation initiatives. The role will bring together Business, R&D IT, Real Estate,…
Added 13 mins ago
PS
Assistant Manager (Retail/Storage) - SC18
Prime Storage Group
Hilton Head Island, SC
- $17 to $19 USD / hour
…NJ; Yorktown, VA; and Calgary, Alberta. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management,…
Added 18 mins ago
Business Program Manager
Grant PUD
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Provide independent, program-level recommendations and escalate risks, conflicts, tradeoffs, alternative courses of action, and execution concerns to Vice Presidents, Senior Vice…
Added 18 mins ago
Manager, Payload Manufacturing Test Engineering, Amazon Leo
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Represent the Integrated Satellite Testing value stream in program reviews, roadmap planning, and resource discussions with senior leadership
Added 18 mins ago
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
…scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of…
Added 18 mins ago
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
…scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration When you apply you will be asked a series of…
Added 19 mins ago
Sr. Program Manager, Amazon Shipping, Amazon Shipping
Amazon
Bellevue, WA
Amazon Shipping is seeking a strategic, results-driven Sr. Program Manager to lead support experience and quality improvement program. In this role, you will own end-to-end program…
Added 19 mins ago
Senior Product Manager-Tech , Speed + AI, Speed + AI
Amazon
Bellevue, WA
We are looking for a Senior Product Manager to own and drive the next generation of Same-Day customer experience - designing Speed post checkout customer experience across all Speed tiers.…
Added 19 mins ago
Sr. Supply Chain Manager, Sub Same Day
Amazon
Bellevue, WA
We are seeking a Senior Supply Chain Manager to join our dynamic team. In this role, you will handle ambiguous initiatives independently, using domain expertise to define problems,…
Added 19 mins ago
Senior Financial Analyst, Operations Finance Transportation Controllership
Amazon
Bellevue, WA
This role partners across Transportation, Fulfillment, Supply Chain, and Technology teams to improve efficiencies while improving customer experience globally. This role works with business…
Added 19 mins ago
Senior Trade Compliance Program Manager, Global Trade Services
Amazon
Bellevue, WA
Amazon is looking for a Senior Trade Compliance Program Manager (PM) to build import and export risk management solutions for growing international businesses in the Trade Operations space.…
Added 19 mins ago
Construction Manager, GES NA, Startup, Engineering Risk Management (ERM)
Amazon
Bellevue, WA
As a Construction Manager within Global Engineering Services (GES) North America (NA) Startup Engineering Risk Management (ERM), you will be a key contributor within the lifecycle of…
Added 19 mins ago
Principal TPM, Leo Commerce TPM
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Redmond, WA
…problems that span multiple VP organizations. You will own program strategy end-to-end - defining the mission, vision, tenets, and long-term priorities - while decomposing complex…
Added 19 mins ago
Sr Manager - Proj/Prog
Maximus
Olympia, WA
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 19 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Olympia, WA
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 19 mins ago
Sr. Product Manager, SSC, Amazon Private Brands
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Seattle, WA
As the Senior Product Manager, you will partner with APB teams around the globe, including product developers, business managers, sourcing and quality managers, manufacturers, regulatory…
Added 19 mins ago
Senior TPM, Prime Video, Content and Data Platform
Amazon
SEATTLE, WA
Prime Video Content and Partner Lifecycle Org is seeking a Senior Technical Program Manager to own and drive delivery for high-impact programs in the core content platform to help users…
Added 19 mins ago
Principal WW Business Development Manager, Funding Programs, Partner Migration Programs
Amazon
Seattle, WA
…own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the…

Xcel Energy

IT Operations Manager

Denver, CO, United States

$97,600 to $138,600 USD / year

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Job details

Pay: $97,600 to $138,600 USD / year
Experience: Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
Posting language: English
Posted: Oct 31, 2026

Original job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The IT Operations Manager is responsible for operational IT services and corresponding SLAs pertaining to their respective domain. They will lead the team and oversee day to day activities of their assigned operation. They will coordinate cross-organizationally to support changes that impact their operation, and they serve as a coach and escalation point for their teams on outages and problems. They manage cost of the operation, report operational risks, and support service restoration.

Essential Responsibilities

Operations Management: Maintain and enforce support procedures. Maintain IT knowledge base information. Oversee, measure and assess performance of services provided by the team. Report performance outcomes and risks, with recommended actions. Lead efforts to identify and deploy continuous process improvement. Serve as an escalation point for service and/or problem resolution. Forecast and manage expenses to budget.
Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff and managed contractors. Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
Service Lifecycle: Manage demand for services as it pertains to IT Strategic priorities. Work cross-organizationally to ensure Capital investments have proper engagement from the team for delivery and operation.
Subject Matter Expert: Provide expert working knowledge of respective domain to team. Stays abreast of industry and technology trends

Minimum Requirements

Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
Four years of prior people leadership experience.
Seven years of related functional experience.
Excellent communication skills, effective with varying organizational levels and skill sets.
Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
Proficient experience and knowledge of the OSI Model.
Demonstrated experience effectively managing system or equipment change deployment.
Experience in the use of system monitoring tools.
Strong time management skills, technical aptitude and analytical abilities.
Able to work in accordance with service operation schedules.
Familiarity with ITIL and/or other formal service management practices.

Preferred Requirements

Demonstrates strong decision-making skills by identifying solutions that best support the team while improving efficiency and overall effectiveness.
Effectively executes senior leadership priorities and initiatives, ensuring alignment with organizational goals and strategic objectives.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

Work that makes a difference
A team you can count of
Opportunities to grow
Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=g6WyJAVcaku06U4S3AAlrVld9SFTyvlNkqxgjYWAK9xUQ1JIS1JUSjg3TkNXU1hVU01PS1pVSEVDNSQlQCN0PWcu&route=shorturl) .

Non-Bargaining

The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 11/03/26

EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/r/DyR78vcb7K) . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

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More about this job

Skills

Operations management
Process improvement
Leadership
Manage work
Communication skills
Collaboration
Time management
ITIL
Decision making

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