Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Staff Materials & Processes Engineer
Relativity Space
Long Beach, CA
Lead a multi-stakeholder effort across Manufacturing, Welding, Quality, Design, Programs, and Business Development, aligning teams through influential leadership and clear technical…
Added 1 min ago
System Engineer I - Application Hosting
Health First Careers
Rockledge, PA
The System Engineer II works with customers, stakeholders, analysts, architects, and other engineers to troubleshoot and find root cause of technology and security defects. They need to be…
Added 2 mins ago
LA
Senior Engineer Design Leader, Mechanical (11650)
LOGISNEXT AMERICAS INC
HOUSTON, TX · MARENGO, IL
- $114,000 to $150,000 USD / year
Lead and guide design activity on products and systems to meet Product spec, in compliance with internal and external spec (ISO, UL, CEN, etc). Review configurations of truck orders and…
Added 3 mins ago
DDOPS Deputy PMO (Manager of Projects 4)
Los Alamos National Laboratory
Los Alamos, NM
The DDOPS Deputy PMO serves as the senior operational leader supporting the DDOPS PMO Manager and helps lead a team of deployed project managers delivering construction and capital…
Added 3 mins ago
Cleared Senior/Principal R&D Systems Engineer - Mobile Guardian Transport Electronics Engineering, Testers, and Cables, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an R&D Systems Engineer to execute production integration activities for the Mobile Guardian Transport Electronics Engineering, Testers, and Cables group.
Added 3 mins ago
Sr Electrical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Electrical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 3 mins ago
Sr Surety Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Surety Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation of…
Added 3 mins ago
Member of Product Staff
Meta
Santa Fe, NM
…builders who value moving quickly and embrace AI-native product…
Added 3 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Santa Fe, NM
The Lead Director - Security Operations Center (SOC) is responsible for leading the cybersecurity operations function for a rapidly evolving healthcare business, ensuring the organization…
Added 3 mins ago
Senior Director Software Engineering
Capital One
Santa Fe, NM
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 3 mins ago
Product Content Engineer
Meta
Santa Fe, NM
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 3 mins ago
Product Security Engineer - Team Lead
Meta
Santa Fe, NM
Product Security Engineer - Team Lead Responsibilities:
Added 4 mins ago
Geologist/Environmental Engineer
Stantec
Chandler, AZ · Phoenix, AZ
…in a team environments, make sound business decisions, and lead projects to success. The ability to balance an entrepreneurial, pragmatic approach to business development and project…
Added 7 mins ago
Software Engineering Manager
Crane Worldwide Logistics
Houston, TX
Manage, coach, and grow a team of Software Engineers focused on client and partner integrations, including regular 1:1s, feedback, career development, and hands-on technical coaching.
Added 8 mins ago
P
Penetration Tester - Hardware (Texas/Florida)
Packetlabs
Remote, United States
- $80,000 to $120,000 USD / year
Packetlabs is looking for an Penetration Tester - Hardware to lead security assessments of embedded and IoT devices, the physical products where a vulnerability lives in silicon, firmware,…
Added 9 mins ago
Mechanical Engineer III - Design
Voyager Technologies, Inc.
Remote, United States
Possesses expertise in analyzing ceramic properties, evaluating rubber and phenolic insulators for thermal insulation, and contributing to the development of insulator systems.
Added 10 mins ago
Reliability Engineer
Mondelez Global LLC
Richmond, VA
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 10 mins ago
Lead Power Electronics Engineer
Whisper Aero
Nashville, TN
Whisper Aero is looking for a Lead Power Electronics Engineer to own the development of the next generation of motor controllers and electronics that drive our propulsion systems. This is a…
Added 11 mins ago
Senior Software Machine Learning Engineer
Teradyne
North Reading, MA
Lead end-to-end development of production ML systems: data ingestion and feature engineering, model architecture design, training pipelines, evaluation frameworks, and deployment.
Added 11 mins ago
Process Engineer I
Casa Grande, AZ
With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite…
Added 12 mins ago
Sr. Electrical Project Engineer
GFT.
Seattle, WA · Fife, WA
In this role you will lead in the development of calculations, reports, code analysis and design documents, while progressively accepting more responsibility. Calculations will include…
Added 13 mins ago
Senior Director of Product
Scopely
United States
Comfort with hands-on prototype and game development, including the ability to work directly with modern AI tools, game engines, development tools, and agentic workflows. You do not need to…
Added 13 mins ago
A
Remediation Construction Deputy Practice Director
AECOM
Remote, United States
- $185,000 to $250,000 USD / year
The Deputy Director will provide leadership across project execution, business development, financial performance, workforce development, and technical quality. This role requires a strong…
Added 13 mins ago
A
Remediation Construction Deputy Practice Director
AECOM
Remote, United States
- $185,000 to $250,000 USD / year
The Deputy Director will provide leadership across project execution, business development, financial performance, workforce development, and technical quality. This role requires a strong…
Added 13 mins ago
A
Remediation Construction Deputy Practice Director
AECOM
Remote, United States
- $185,000 to $250,000 USD / year
The Deputy Director will provide leadership across project execution, business development, financial performance, workforce development, and technical quality. This role requires a strong…

x8, Inc. (U.S)

Director, Site Reliability Engineering

Remote, United States

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Director, Site Reliability Engineering 8x8 connects our customers and teams globally. Our XCaaS platform, the 8x8 Experience Communications Platform, brings voice, video, chat, contact center and communications APIs together in one cloud platform, so organizations can deliver better employee and customer experiences. Millions of people rely on it every day, and reliability is at the center of what we deliver. Our engineering teams own their services in production. We are now building a central Site Reliability Engineering team with a platform-wide view. It will define how we measure reliability, build the tools and standards that help every team run their services well, and engineer shared points of failure out of the platform before they affect customers. We are looking for the Director who will build and lead it. What will you do? You will build 8x8's central SRE function from the ground up and lead a team across US and EU time zones. Your team will set service level objectives for our most important customer flows, improve observability and work with engineering teams to ensure the platform has the capacity and redundancy it needs. You will own the platform's dependency map and shared-infrastructure inventory, set the operational standards every service is held to, and prove through regular testing that failover works. Engineering teams keep ownership of their services. Your team covers the parts of the platform that no single team owns and raises the reliability bar for everyone.

Responsibilities

Build and lead a global SRE team across US and EU time zones, including its charter, operating model, hiring and career development.
Define the reliability strategy and multi-year roadmap for the 8x8 platform, aligned with business and customer priorities.
Establish SLIs, SLOs and error budgets for critical customer journeys, and use them to guide engineering priorities and balance release velocity with stability.
Set platform-wide standards for observability, including monitoring, logging, tracing and alerting, with a focus on actionable, customer-impacting signals.
Drive the reduction of operational toil through automation, self-service tooling, and infrastructure and configuration as code.
Partner with platform and CI/CD teams to build reliability into the software delivery lifecycle, including progressive rollouts and automated rollback.
Own capacity planning and performance engineering for shared infrastructure and high-traffic services.
Maintain a comprehensive view of service dependencies and shared infrastructure, and lead the identification and remediation of single points of failure.
Lead resilience and disaster recovery programs, including regular failover testing across data centers and game days for critical components.
Establish production readiness standards and reviews for new services and high-risk infrastructure changes.
Partner with the incident management team to strengthen incident response processes, and participate in high-severity incidents to provide platform-wide technical expertise and help restore service quickly.
Champion a blameless postmortem culture and ensure that lessons learned and corrective actions are carried through to completion.
Serve as a trusted reliability partner to engineering, product and executive leadership, and report on platform reliability and progress against goals.

Qualifications

Required

10+ years in site reliability, infrastructure, platform or production engineering, including 5+ years leading SRE or infrastructure teams.
Has built or scaled an SRE or reliability function, with measurable results such as improved availability, SLO adoption or reduced toil.
Strong SRE practice: SLIs and SLOs, error budgets, observability, toil reduction, capacity planning, production readiness reviews and blameless postmortems.
Experience with incident management practices and with participating in high-severity incident response in large-scale production environments.
Deep infrastructure knowledge: networking, load balancers and high-availability pairs, DNS, firewalls and NAT, virtualization, and public cloud (AWS preferred).
Experience running services across both company-operated data centers and public cloud, including multi-site failover and disaster recovery.
A software engineering background: can write automation and tooling, read code and debug distributed applications.
Comfortable with Linux, Kubernetes, infrastructure as code (for example Terraform or Ansible), Kafka or similar messaging systems, and relational databases at scale.
Hands-on experience with observability tools (for example Prometheus, Grafana).
Can set standards and get commitments from engineering teams that do not report to you.
Clear communication, and the ability to explain reliability to executives in business terms.

Preferred

Experience with real-time communications: VoIP, SIP, WebRTC
Experience with enterprise load balancers and network devices such as F5, Citrix ADC or Fortinet.
Chaos engineering or game-day programs.
Service catalogs and dependency mapping (for example Backstage).
Experience leading teams across multiple countries and time zones.
Bachelor's degree in Computer Science, Engineering or a related field, or equivalent experience.

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

Report this job

Work requirements

Jobs in the United States