Jobs in the United States

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AI/ML Engineer Intern
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Enrolled in a higher education institution with a focus on mathematics, computer science, data science, or other quantitative and technical field.
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Forward Deployed AI/ML Engineer IV
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- $170,000 to $190,000 USD / year
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Embedded Systems Engineer
Amphenol and its Affiliated Companies
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- $85,000 to $100,000 USD / year
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Software Principal Engineer
Round Rock, TX · Hopkinton, MA
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Added 1 min ago
SC
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- $125,000 to $155,000 USD / year
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Added 2 mins ago
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Added 2 mins ago
Microsoft 365 Engineer (Sharepoint governance, architecture)
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The position will be based in Princeton NJ - 2 days per week in the office required
Added 3 mins ago
Electronics Manufacturing Engineer
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Mount Pleasant, PA
Bachelor's degree in a related technical field and 2 years of relevant experience.
Added 4 mins ago
Assistant Project Manager
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Added 5 mins ago
Software Solutions Engineer (Pre-Sales)
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Production Engineer
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Houston, TX
The production engineer serves as a vital resource for Operations by applying technical skills to optimize plant operations, resolve plant problems, and enable safe and efficient production…
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Project Scheduler - Commercial Building Construction
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Added 6 mins ago
Senior Software Quality Engineer
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United States
Qualifications You Must Have:
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Qualifications You Must Have:
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Qualifications You Must Have
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Principal GTM Operations Analyst
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Austin, TX
…dashboards, and executive‑ready narratives that change how the field operates. This role will be based remotely Canada, and supports a global stakeholder set across regions and GTM…
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Environmental Engineer
BB&E
Atlanta, GA
BB&E is currently looking for an experienced, self-motivated, and detail-oriented Environmental Engineer to support several of our existing private and federal sector clients. This…
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Senior Project Manager – Federal Environmental Remediation
AECOM
Grand Rapids, MI
- $145,000 to $195,000 USD / year
Bachelor’s degree in Environmental Engineering, Civil Engineering, Environmental Science, Geology, or a related field and 10+ years of environmental consulting and management experience for…
Added 6 mins ago
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Senior Project Manager – Federal Environmental Remediation
AECOM
Minneapolis, MN
- $145,000 to $195,000 USD / year
Bachelor’s degree in Environmental Engineering, Civil Engineering, Environmental Science, Geology, or a related field and 10+ years of environmental consulting and management experience for…
Added 6 mins ago
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Project Manager
AECOM
Philadelphia, PA
- $101,025 to $114,400 USD / year
Telecommuting permitted up to 4 days per week
Added 6 mins ago
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Project Engineer
AECOM
New York, NY
- $131,830 USD / year
Candidates must have a Master's degree in Construction Management, Civil Engineering, or a related field of study and no experience

Application Support Engineer

Remote, United States

$123,600.00 - $185,400.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

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Job details

Pay: $123,600.00 - $185,400.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Posting language: English
Posted: Nov 13, 2026

Original job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

We are seeking a Application Support Engineer to assist our customers with analyzing and addressing their technical issues and resolve complex technical escalations in creative and effective ways. As a Tier 3 engineer, you will be the primary liaison between our customers, technical support and our engineering teams. You will be responsible for reporting and resolving operational issues, maintenance problems and customer found defects. Responsibilities Engage the customer in performing remote application configuration, troubleshooting service and integration issues. Understand product flows and correlate them with specific customer configurations in order to be able to analyse product logs and find a resolution for the customer reported issues Filter customer reported product defects, qualify, quantify and route to appropriate team if needed, or own all throughout to resolution Work with our internal tools and engineering teams to reproduce in-house customer reported problems and fix where possible Report operational issues, maintenance problems or bugs to product engineering Be a liaison between customers and all of our internal teams - engineering, support, product management, etc. Qualifications Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration. Working knowledge of MySQL Experience knowledge of Application Programming Interface (API) Debugging using OCI, Amplitude, Grafana logs or similar Strong organizational and time management skills and the ability to prioritize conflicting demands -Some experience in web programming language such as (PHP, JavaScript, NodeJs, Python etc.)

4+ years of providing technical support to enterprise level customers -Knowledge of VOIP industry protocols (SIP, HTTP/HTTPS, SSH, UDP/TCP) -Network components and infrastructure -Computer and mobile operating systems (Windows OS, macOS, iOS/Android)

But don't forget these attributes as well:

· Bachelor's degree in a technical field and/or comparable industry certifications and experience · Strong organizational and time management skills · Ability to prioritize conflicting demands · Excellent verbal and written communication skills · Team player with positive attitude · External customer support experience · Avaya, Mitel and Cisco product knowledge and skills would be a benefit.

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Reporting
Troubleshooting
MySQL
ICT system programming
Debugging
Grafana
Time management
Web programming
PHP
JavaScript
Python
SIP
Communication skills
Customer service
Product knowledge
Sales

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Work requirements

Jobs in the United States