Jobs in the United States

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Staff Forward Deployed Software Engineer
Spruce Systems, Inc.
Remote, United States
As a Staff Forward Deployed Software Engineer, you will play a key role in delivering SpruceID's digital identity solutions to our customers and partners. You will lead medium- to…
Added 1 min ago
Senior Solutions Engineer
SoFi Tech Solutions
Seattle, WA · NY · Sandy, UT · Cottonwood Heights, UT · Frsico, TX · Jacksonville, FL
As a Senior Solutions Engineer at SoFi Tech Solutions, you will operate at the intersection of technical architecture, client integration, and product delivery. Acting as a trusted…
Added 1 min ago
AI Engineer – Physical AI for Surgical Robotics (Cambridge, MA)
Philips
MA
For our office-based teams, this means working in-person at least 3 days per week · For this position, you must reside in or within commuting distance to Cambridge, MA
Added 1 min ago
A
Sr Technician, Site Services
ABACUS
Boston, MA
- $40 to $46 USD / hour
Must have a valid state driver’s license and provide own transportation to client sites
Added 1 min ago
Data Management Engineer
CFO Trane U.S. Inc.-CFO
Pueblo, CO · La Crosse, WI
Minimum of 2 years of experience with Product Definition, Configuration concepts or HVAC experience required
Added 1 min ago
Staff Regulatory Compliance Engineer
Ethicon Inc. Legal Entity
San Angelo, TX
Job Title: Staff Regulatory Compliance Engineer
Added 1 min ago
Manager, Loss Control Engineer
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ
Johnson & Johnson is recruiting for a Manager, Loss Control Engineer - Corporate Risk Management. This position will be based in New Brunswick, New Jersey.
Added 1 min ago
GRC Engineer I (CMMC)
Workstreet
Remote, United States
We are seeking a GRC Engineer who is highly motivated, detail-oriented, and has foundational knowledge of FedRAMP Moderate and High baseline requirements, with complementary experience…
Added 2 mins ago
Space Protection Mission Engineer
SAIC
Chantilly, VA
SAIC is seeking a Space Protection Mission Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a…
Added 2 mins ago
Software Senior Principal Engineer
Dell
Round Rock, TX · Hopkinton, MA
Senior Principal Engineer, Software Engineering
Added 2 mins ago
Software Senior Engineer
Dell
Round Rock, TX · Hopkinton, MA
Software Senior Engineer, Software Engineering
Added 2 mins ago
Software Principal Engineer
Dell
Round Rock, TX · Hopkinton, MA
As a Software Principal Engineer, you will develop advanced modules, optimize performance, and contribute to architectural choices. You will collaborate across teams to deliver robust,…
Added 2 mins ago
Engineering Project Coordinator
City of Charlotte
United States
Prefers licensure as a Professional Engineer (or equivalent credentials in field of specialty).
Added 2 mins ago
Senior Engineer, Manufacturing Process Technology, Technology Steward
Celanese International Corporation
Richmond, VA
The Continuous Improvement Engineer is responsible for driving sustainable improvements in manufacturing performance through process optimization, technology advancement, and data-driven…
Added 2 mins ago
Distribution Engineer III | Remote
Actalent
Atlanta, GA
…emphasis on telecommunications pole attachments. The Distribution Engineer reviews field conditions, evaluates existing and proposed telecom attachments, and develops practical Make-Ready…
Added 2 mins ago
Senior Full Stack Engineer
eTelligent Group LLC
Washington, DC
If approved for remote/contractor facility work, the contractor must have an IRS-issued Security ID and laptop
Added 2 mins ago
Distribution Designer IV
Actalent
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…emphasis on telecommunications pole attachments. The Distribution Engineer reviews field conditions, evaluates existing and proposed telecom attachments, and develops practical Make-Ready…
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Distribution Designer III | Remote
Actalent
Chattanooga, TN
With scoping information and general guidance from Design Engineer, develop a substation design layout
Added 2 mins ago
Distribution Engineer III | Remote
Actalent
Birmingham, AL
…emphasis on telecommunications pole attachments. The Distribution Engineer reviews field conditions, evaluates existing and proposed telecom attachments, and develops practical Make-Ready…
Added 2 mins ago
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Manufacturing Engineer
Actalent
Beloit, WI
- $33.5 to $41 USD / hour
Job Description: Manufacturing EngineerThe Manufacturing Engineer will develop, optimize, and maintain manufacturing processes and documentation to support both new product development and…
Added 2 mins ago
Distribution Designer III | Remote
Actalent
Tennessee Ridge, TN
With scoping information and general guidance from Design Engineer, develop a substation design layout
Added 2 mins ago
Superintendent, Operations Assurance
Venture Global LNG Inc
United States
Added 2 mins ago
ARMED Reliability Engineer
Michael Foods Inc.
Norwalk, IA
Must have Applied knowledge of RCM2 (Relia
Added 3 mins ago
OT Network Engineer 1/2/3/Sr
BHE
Omaha, NE
Candidates must reside in the Omaha area and be able to work in the office on a full-time basis
Added 3 mins ago
Project Engineer (Louisiana)
Turner Construction Company
Monroe, LA · Memphis, TN · Dallas, TX · Houston, TX

Application Support Engineer

Remote, United States

$123,600.00 - $185,400.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

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Job details

Pay: $123,600.00 - $185,400.00 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Posting language: English
Posted: Nov 13, 2026

Original job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

We are seeking a Application Support Engineer to assist our customers with analyzing and addressing their technical issues and resolve complex technical escalations in creative and effective ways. As a Tier 3 engineer, you will be the primary liaison between our customers, technical support and our engineering teams. You will be responsible for reporting and resolving operational issues, maintenance problems and customer found defects. Responsibilities Engage the customer in performing remote application configuration, troubleshooting service and integration issues. Understand product flows and correlate them with specific customer configurations in order to be able to analyse product logs and find a resolution for the customer reported issues Filter customer reported product defects, qualify, quantify and route to appropriate team if needed, or own all throughout to resolution Work with our internal tools and engineering teams to reproduce in-house customer reported problems and fix where possible Report operational issues, maintenance problems or bugs to product engineering Be a liaison between customers and all of our internal teams - engineering, support, product management, etc. Qualifications Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration. Working knowledge of MySQL Experience knowledge of Application Programming Interface (API) Debugging using OCI, Amplitude, Grafana logs or similar Strong organizational and time management skills and the ability to prioritize conflicting demands -Some experience in web programming language such as (PHP, JavaScript, NodeJs, Python etc.)

4+ years of providing technical support to enterprise level customers -Knowledge of VOIP industry protocols (SIP, HTTP/HTTPS, SSH, UDP/TCP) -Network components and infrastructure -Computer and mobile operating systems (Windows OS, macOS, iOS/Android)

But don't forget these attributes as well:

· Bachelor's degree in a technical field and/or comparable industry certifications and experience · Strong organizational and time management skills · Ability to prioritize conflicting demands · Excellent verbal and written communication skills · Team player with positive attitude · External customer support experience · Avaya, Mitel and Cisco product knowledge and skills would be a benefit.

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English and Español. View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Apply on 8x8inc.wd5.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Reporting
Troubleshooting
MySQL
ICT system programming
Debugging
Grafana
Time management
Web programming
PHP
JavaScript
Python
SIP
Communication skills
Customer service
Product knowledge
Sales

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Work requirements

Jobs in the United States