Wyetech is a small business founded in June 2007, built on a simple vision that hasn’t changed since day one: hire awesome people, compensate them well, and channel their enthusiasm into making customers happy. That commitment shows up in our benefits, including a best-in-class retirement plan: Wyetech contributes the equivalent of 20% of your salary to your SEP IRA, helping you build real long-term financial security. Our mission is to give employees the best possible environment to thrive while delivering stellar services and solutions for our customers and their missions. We call it engineering happiness: for our customers, and shared by the talented team that makes it happen. Systems Engineer Level 3 – Watch Desk Engineer
Job Description
Wyetech is seeking a Systems Engineer Level 3 to support 24×7 watch desk operations. Two positions are available. The role involves monitoring system health, availability, performance, and data pipelines; investigating alerts and incidents; performing authorized recovery actions; escalating unresolved issues; and maintaining operational documentation and shift handoffs. Analyzes user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications. Analyzes system requirements and leads design and development activities. Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies. Provides technical leadership for the integration of requirements, design, and technology. Incorporates new plans, designs and systems into ongoing operations. Develops technical documentation. Develops system Architecture and system design documentation. Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility. Communicates with other program personnel, government overseers, and senior executives. Systems Engineering Capabilities
- Contribute to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents
- Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) – Department of Defense Architecture Framework (DoDAF), Service-oriented Architecture (SOA), etc
- Assist with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components
- Coordinate the resolution of action items from Configuration Control Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination
- Participate in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerations
- Participate in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications, and Interface Control Documents
- Participate in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle
- Allocate real-time process budgets and error budgets to systems and subsystem components
- Derive from the system requirements an understanding of stakeholder needs, functions that may be logically inferred and implied as essential to system effectiveness
- Derive lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable
- Generate alternative system concepts, physical architectures, and design solutions
- Participate in establishing and gaining approval of the definition of a system or component under development (requirements, designs, interfaces, test procedures, etc.) that provides a common reference point for hardware and software developers
- Define the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan
- Develop system design solution that satisfies the system requirements and fulfills the functional analysis
- Develop derived requirements for Information Assurance Services (Confidentiality, Integrity, Non-repudiation, and Availability); Basic Information Assurance Mechanisms (e.g., Identification, Authentication, Access Control, Accountability); and Security Mechanism Technology (Passwords, cryptography, discretionary access control, mandatory access control, hashing, key management, etc.)
- Review and provide input to program and contract work breakdown structure (WBS), work packages and the integrated master plan (IMP)
- Provide technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
- Implement comprehensive SOA solutions
- Implement operational view, technical standards view, and system and services view for architectures using applicable DoDAF standards
- Develop scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal needs
- Review and/or approve system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete
- Conduct quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, Producibility, etc.)
- Establish and follow a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces
- Capture all interface designs in a common interface control format, and store interface data in a commonly accessible repository
- Prepare time-line analysis diagrams illustrating the flow of time-dependent functions
- Establish a process to formally and proactively control and manage changes to requirements, consider impacts prior to commitment to change, gain stakeholder buy-in, eliminate ambiguity, ensure traceability to source requirements, and track and settle open actions
- Assess each risk to the program and determine the probability of occurrence and quantified consequence of failure in accordance with an approved risk management plan
- Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment and operations & maintenance
- In conjunction with system stakeholders, plan the verification efforts of new and unproven designs early in the development life cycle to ensure compliance with established requirements
- Support the planning and test analysis of the DoD Certification/Accreditation Process (as well as other Government Certification and Accreditation (C&A) processes)
- Support the development and review of Joint Capability Integration Development System (JCIDS) documents (i.e., Initial Capability Document, Capabilities Description Document, IA Strategy)
- Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
- Develop comprehensive SOA solutions
- Develop operational view, technical standards view, and system and services view for architectures using applicable DoDAF standards
- Conduct and/or approve end-to-end system trade analyses to optimize system operations over its life-cycle through the proper balance of non-functional system performance areas
- Improve standard integration strategies based upon rationale for previous decisions that resulted in improved integration performance
- Fully define interfaces in terms of origination, destination, stimulus, and data characteristics for software; and electrical and mechanical characteristics for hardware
- Use validated models, simulations, and prototyping to mitigate risk and reduce cost of system development
- Develop alternative courses of action, workarounds, and fallback positions with a recommended course of action for each risk and monitor and re-evaluate risks at appropriate milestones. Monitors risks using earned value management (EVM) data
- Maintain knowledge of current and evolving agency, national, and international standards applicable to the system development of interest. Apply and enforce use of suitable standards to ensure consistency and interoperability of developer hardware and software
- Ensure effective, periodic review and control of the evolving configuration of a system, both hardware and software components and associated documentation, during the life of the system
- Serve as a member of the CCB
- As a participant within an Analysis of Alternatives (AoA) effort, recommend a preferred solution based on selection criteria adjusted for reasonableness and validity of assumptions, technology limitations, environmental impact, and life-cycle costs
- Develop system design alternatives that consider life cycle cost, reuse, complexity, risk, system expansion, and growth
Required Skills/Qualifications
- Twenty (20) years-experience as a SE in programs and contracts of similar scope, type and complexity is required.
- Demonstrated experience in planning and leading Systems Engineering efforts is required.
- Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
- Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
- Linux and command-line proficiency
- Hardware, software, network, and data-flow troubleshooting
- Clear communication and documentation
- Ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment
- Security+ certification required or must be obtained within six months
Tools and Platforms
- Jira and Confluence
- Rancher
- Elasticsearch and Redis
- NiFi
- Docker and Kubernetes
- AWS
- Virtualization
- Nagios, Grafana, and Prometheus
Watch Desk Responsibilities
- Monitor system health, availability, performance, and data pipelines
- Investigate alerts and incidents
- Perform authorized recovery actions
- Escalate unresolved issues
- Maintain tickets, shift logs, SOPs, metrics, and reports
- Provide concise status updates and effective shift handoffs
Work Schedule Rotating 12-hour day or night shifts on a two-week schedule in the Central time zone. The selected candidate will work one of the following designated schedules: Day Shift (Two-Week Schedule)
Week 1:
- Sunday–Tuesday: 0500–1700 (12-hour shifts)
- Off Wednesday–Saturday
Week 2:
- Sunday–Wednesday: 0500–1700 (12-hour shifts)
- Off Thursday–Saturday
Mid Shift (Two-Week Schedule)
Week 1:
- Off Sunday–Tuesday
- Wednesday–Friday: 1700–0500 (12-hour shifts)
Week 2:
- Off Sunday–Tuesday
- Wednesday–Saturday: 1700–0500 (12-hour shifts)
All schedules are listed in Central time. Clearance Requirements Active TS Clearance with Customer Appropriate Polygraph Due to federal contract requirements, United States Citizenship and position-appropriate security clearance are required.
Benefits
Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including:
- A Choice of Medical Plan Options, some with Health Savings Account (HSA)
- Vision and Dental
- Life and AD&D Benefits
- Short and Long-Term Disability
- Hospital Indemnity, Accident, and Critical Illness Insurances
- Optional Identity Theft and Legal Protection Services
- Employee Referral Bonus Eligibility up to $10,000
- Mobility Among Wyetech-supported Contracts
- Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
- Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
- Employees receive two complementary branded clothing orders annually.
Salary Range $93.52–$126.64 USD Hourly Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
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