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EA
Service Product Manager
Epson America, Inc.
Los Alamitos, CA
- $151,152 to $198,388 USD / year
Epson is seeking an exceptional Service Product Manager to join our Service Programs Product Management team. In this highly visible role, you will help advance Epson's…
Added 1 min ago
TA
Program Manager -Eagle River, AK
The Alaska Community Foundation
Eagle River, AK
- $27.51 USD / hour
The Program Manager resides within the Chugiak Eagle River geographic area and works with the Chugiak Eagle River Foundation by providing administrative and strategic support to its…
Added 2 mins ago
Senior Manager, Commercial Insights AI & Innovation Solutions
Amgen USA Inc.
CA · Deerfield, IL
Let’s do this. Let’s change the world. As Senior Manager, Commercial Insights AI & Innovation Solutions within Business Analytics & Insights (BAI), you will help shape the future of…
Added 10 mins ago
Sr Manager, 7m Reusable Payload Fairing – New Glenn
Blue Origin Personnel, LLC
United States
As Sr Manager of the rPLF program you will be accountable for cost, schedule, team management and technical performance in a fast-paced development and production environment. Balancing…
Added 15 mins ago
Senior Corporate Ethics and Compliance Program Manager
TriNet
Atlanta
The Senior Business Conduct and Ethics Program Manager, is a senior member of the TriNet Business Conduct and Ethics ("BC&E") team. The successful candidate will be able to review and…
Added 16 mins ago
Events Manager
Zoom Communications, Inc.
Remote, United States
As an Events Manager at Zoom, you will own the end-to-end strategy, planning, and execution of vertical events targeting the education and healthcare industries, from industry trade shows…
Added 25 mins ago
UO
Program Assistant V, Engagement
University of San Francisco
United States
- $32.28 to $36.92 USD / hour
…flexible candidate who thrives in a dynamic culture to serve as Program Assistant for the Engagement vertical. Ideal candidates will have proven proficiency in project management, event…
Added 27 mins ago
MP
Sr. Manager, Automotive Systems Development
Monolithic Power Systems Inc.
San Jose, CA
- $220,000 to $270,000 USD / year
The Senior Manager will lead a lean core team of approximately one to two direct reports and coordinate additional project-based engineering contributors across North America, Europe,…
Added 29 mins ago
PB
AVP, Human Resources Officer
Poppy Bank
Santa Rosa, CA
- $85,000 to $110,000 USD / year
The AVP, Human Resources Officer works closely with the SVP of Human Resources and the VP, Human Resources Manager, on the day-to-day operations of the Human Resources Department. The AVP,…
Added 32 mins ago
Identity Management/Active Directory SME
LEIDOS, INC.
Alexandria, VA
Leidos is seeking a Identity Management/Active Directory Subject Matter Expert (SME) to partner on a large enterprise IT contract for the DOD. Administrator will be responsible for…
Added 33 mins ago
Program Coordinator
The Planet Group
San Francisco, CA
Support the Sr. Manager of Programs and Content and Creator Lab Director with vendor, partner, and sponsorship contracting, onboarding, invoicing, expense reporting, and travel.
Added 33 mins ago
Senior Manager, Community Management
The RealReal, Inc.
Remote, United States
The Senior Manager, Community Management will build and lead The RealReal’s community presence, initially focused on Reddit with the opportunity to expand to other strategically important…
Added 33 mins ago
Senior Director, Chief of Staff
The RealReal, Inc.
San Francisco, CA
As Senior Director, Chief of Staff, you’ll be a core member of the Office of the CEO and a trusted thought partner to our President & CEO and executive leaders. You’ll make sure the…
Added 36 mins ago
Sr. Corporate Compensation Analyst
Driven Brands Shared Services LLC
Remote, United States
…long-term incentive plans, and the Employee Stock Purchase Program (ESPP). The role will provide analytical expertise, manage recurring compensation processes, and partner with HR and…
Added 38 mins ago
Manager, Training Implementation
Fidelity Brokerage Services LLC
Covington, KY
…consulting, and communication skills, you'll be coordinating program execution, managing learning systems, and delivering insights that help shape the growth of our associates. Bring your…
Added 40 mins ago
Senior Aircraft Maintenance Operations Manager, Amazon Air
Amazon.com Services LLC
Erlanger, KY
Amazon AIR is seeking a Senior Aircraft Maintenance Operations Manager to drive operational excellence at the intersection of aviation expertise, AI/ML innovation, and data-driven strategy.…
Added 40 mins ago
Partner Operations Manager
Calix North America
Remote, United States
Manage program activities, communications, reporting, and stakeholder coordination across the partner organization.
Added 44 mins ago
Data Client Partner
LiveRamp, Inc.
New York, NY
- Partner with Commercial Leads and Customer Success Manager teams to deliver a Customer First (C1) experience and collaborate with these teams on internal account planning, mapping and…
Added 45 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Enterprise Computing Solutions, Inc.
US-CO-Denver, CO
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 46 mins ago
Project Delivery Manager, Chief of Staff - Director
MUFG Bank, Ltd.
NY
Create executive-ready communications and presentations, translating complex program details into clear, compelling narratives for senior leadership, governance forums, and business…
Added 50 mins ago
Customer Service & Support Manager - Premium Service
PNC Bank NA
United States
…contribute to the company’s success. As a Customer Service & Support Manager - Premium Service within PNC's Client Care Center organization, you will be based…
Added 53 mins ago
Project Manager II
PCC Portland Community College
United States
Under the direction of management, the Project Manager II develops, plans, executes, and manages a portfolio of large College-wide initiatives, complex projects, and program development…
Added 56 mins ago
A
Head of Total Rewards & Benefits
Amplitude
San Francisco, CA
- $317,000 to $476,000 USD / year
- Lead compensation planning and employee enablement: Own annual and midyear compensation cycles, including manager training, compensation planning tools in partnership with People Systems,…
Added 56 mins ago
Study Design Lead – Clinical Research , Central Labs Services
Labcorp
Remote, United States
Serve as a consultant on study design decisions, collaborating with the Global Study Manager (GSM) to identify risks and budget implications, and expanding advisory support at the program…
Added 56 mins ago
Engagement Manager
Capgemini
Chicago, IL, IL
Lead governance meetings, program reviews, and executive communications while managing risks, issues, and escalations.

WTW

Analyst

San Francisco, CA, United States
Sacramento, CA, United States

$80,000 to $110,000 USD / year

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Job details

Pay: $80,000 to $110,000 USD / year
Experience: Minimum 1-2 years of benefits experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

The Client Representative position is responsible for providing professional administrative support for the account management team to deliver great work to the client consistently and efficiently. You have strong organizational and interpersonal skills, the ability to support all day-to-day account activities, and partner with the account management team to ensure all client initiatives are precisely executed. We support one another to help each other grow to ensure we succeed together in supporting our clients. We emphasize the importance of working as a TEAM. We make a difference on a daily basis by providing exceptional service to our clients and their employees. What is most exciting about this position is the variety in the work. No client is the same, so you cannot expect the same resolution will yield the same results each time. Every day provides the opportunity to learn something new, try new things, and have fun! Our best employee in this role has the willingness to learn, attention to detail, ability to meet deadlines, and is dependable.

What You'll Be Responsible For:

Handle day-to-day questions, enrollment inquiries, etc. from clients in conjunction with the service lead.
Prepare and distribute compliance deliverables (5500s, SPD Wraps, annual notices, ACA, etc.).
Manage and/or respond to escalated and complex client issues with guidance from the service lead.
Manage enrollment processing. Resolve eligibility and enrollment issues.
Manage client technology solutions in coordination with our technology team.
Stay current on compliance trends and ensure timely delivery of client notices.
Review plan documents and benefit attributes for accuracy and manage them within the internal system.
Process carrier and client contact changes by updating carriers and internal systems.
Learn how to submit marketing requests compliant with established marketing standards.
Perform and/or manage outsourcing of tasks such as billing audits, data entry, SPD wraps and contract reviews.
Prepare client communications (Open enrollment materials, new hire guides, compliance documents, etc.) using available tools and templates.
General administration and data entry as directed by the Manager, Client Services.
May be asked occasionally to attend and participate in client renewal meetings.
May mentor and train the next level down on daily tasks.
Other tasks, duties, or special projects as assigned.

Minimum 1-2 years of benefits experience is required.
Solid communication skills: written, public speaking and presentation preparation.
Excellent customer service in a virtual setting, including listening without interrupting, using a clear and audible voice, and responding calmly and professionally.
Proficient knowledge and use of Microsoft Office and intermediate complexities of features.
Ability to learn and adopt use of technology systems and software applications.
Works well with others in a fast-paced environment and is responsive to co-workers and colleagues. Must also work independently, with minimal direction.
Adaptability and flexibility to respond to client and team needs.
Ability to ask questions, take initiative, and utilize resources and tools.
Strong time management skills and ability to manage competing priorities and high volumes.
Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
Ability to review internal and external deliverables to ensure accuracy.
Basic project management skills and systems knowledge.
Ability to forge relationships and build trust with clients, carriers, and colleagues.
Vast sense of curiosity and willingness to learn industry knowledge and trends.
Benefits experience at a brokerage is a plus.
Resident Department of Insurance Life License (required or completed within 3*6 months of start date).

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $80,000.00 - $110,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus.

Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets

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