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Medical Billing Customer Service Representative
99 Healthcare Management
Dallas, TX
We are seeking a detail-oriented and dependable Medical Billing Customer Service Representative to join our corporate office in Dallas, TX. This is a great opportunity to become part of a…
Added just now
Business Operations Associate
Ellipsis Health
New York, NY
We're seeking a Business Operations Associate to play a critical role in driving growth, operational excellence, and customer success. You'll work across three areas: business operations,…
Added 1 min ago
Relationship Banker or Senior Relationship Banker Goose Creek
Truist Bank
Goose Creek, SC
Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships.…
Added 2 mins ago
Business Banking Support Specialist
U.S. Bank National Association
Las Vegas, NV
The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the…
Added 4 mins ago
QA
Facilities Technician
Quality Agents
Gaithersburg, MD
- $34 to $42 USD / hour
…GMP manufacturing, laboratory and storage spaces running at client sites, around the clock where the site requires it. Technicians work to the client's SOPs, cGMP and Good Documentation…
Added 4 mins ago
Scheduling Assistant
ComForCare Home Care - Oklahoma City
Oklahoma City, OK
The Scheduling Assistant plays a key role in maintaining consistent client care by coordinating caregiver schedules and responding to changing staffing needs. This position requires ongoing…
Added 5 mins ago
Office Systems Professional
Konica Minolta Business Solutions, U.S.A., Inc.
Memphis, TN
Added 7 mins ago
SO
Medical Administrative Assistant
State of Wisconsin
WI
- $25.04 USD / hour
Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
Added 9 mins ago
Help Desk Analyst
Citizens Bank
Mukwonago, WI
Recommend and identify projects to improve client functionality.
Added 9 mins ago
FO
Senior Manager of Case Management
Friends of Switchpoint Inc
UT
- $55,000 to $65,000 USD / year
Ensure consistent, high-quality service delivery rooted in trauma-informed, participant-centered, and client-driven practices.
Added 10 mins ago
ADOPTION SPECIALIST - BEXAR - HYBRID
SJRC Texas Inc
San Antonio, TX
…training, and advocacy. The job requires sensitivity to the service populations’ cultural and socioeconomic characteristics. Although this is classified as a Hybrid position, there will…
Added 10 mins ago
C&
Tax Associate (part-time)
Cassaday & Company
McLean, VA
- $25 to $30 USD / hour
- Part-time
The Tax Associate will support the continued growth of the firm’s tax advisory services by assisting with tax research, estimated tax calculations, and coordination across internal teams.…
Added 11 mins ago
Associate Director, Area Reimbursement Manager - HIV Prevention - San Diego / Las Vegas
Gilead Sciences, Inc.
NV · CA
…of patients with life-threatening illnesses worldwide. The Associate Director, Area Reimbursement Manager - HIV Prevention (ARM) is a highly specialized, priority account-focused role…
Added 12 mins ago
TG
Full-time Revenue & Billing Cycle Specialist
The Goodman Group and Affiliates
MISSOULA, MT
- Full-time
Associate's degree in Accounting, Business, Healthcare Administration, or a related field.
Added 13 mins ago
Commercial Lines Account Manager
OVD Insurance
Sewickley, PA
Determine appropriate client service support for new and existing clients; respond to client and carrier inquiries, maintain & enhance the company’s relationships with existing clients by…
Added 13 mins ago
Commercial Lines Account Coordinator
OVD Insurance
Sewickley, PA
Assist Account Managers with client communications via email, phone or mail.
Added 13 mins ago
CI
Claims Investigator - Experienced
Command Investigations, LLC
Rancho Cucamonga, CA
- $23 to $30 USD / hour
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results!
Added 14 mins ago
AS
Cataloging Librarian - UC Davis Library
Another Source
Davis, CA
- $74,752 to $120,755 USD / year
Another Source's client, University of California, Davis (UC Davis), is recruiting a Cataloging Librarian to join the UC Davis Library team in Davis, California. This position offers a…
Added 16 mins ago
W
Senior Associate
WTW
NY
- $125,000 to $135,000 USD / year
…but we also act as a single point of contact to help solve client questions where we draw on the expertise of our colleagues from around the…
Added 16 mins ago
W
AI Architect
WTW
Philadelphia, PA
- $120,000 to $150,000 USD / year
You will partner with the IT Director and internal client teams to translate complex business requirements into scalable, enterprise-grade AI architectures built primarily on Microsoft’s AI…
Added 16 mins ago
Managing Operations Associate Attorney
The Lisinski Law Firm
Charlotte, NC
The Managing Operations Associate Attorney plays a critical leadership role at the intersection of legal excellence, operational effectiveness, and client advocacy. This attorney serves as…
Added 18 mins ago
Quality Assurance Associate - AbbVie
United Biosource Corporation
Remote, United States
Patients are at the center of our business strategies. The Quality Analyst is responsible for: delivering high quality service through call monitoring of incoming and outgoing patient,…
Added 20 mins ago
Lead Funeral Arranger - Queen of Heaven Mortuary
Archdiocese of LA
Rowland Heights, CA
Services client families during funeral visitations and interment. Assist with caring for the deceased in a respectful manner. Provides customer service in all areas of helping client…
Added 20 mins ago
IN
Bond/Surety Associate
IOA National, Inc.
Charleston, SC · Hilton Head Island, SC · Georgetown, SC · Beaufort, SC · Ladson, SC · Mount Pleasant, SC · Summerville, SC · North Charleston, SC
- $21.5 to $23 USD / hour
About the Role: Responsible for supporting and executing IOA Bond service activities, including client service and communication, bond administrative processes, and data management. This…
Added 21 mins ago
Customer Service Associate I
Dollar Tree Stores INC
Platteville, WI
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Closed listing

WTW

AI Architect

King of Prussia, PA, United States
Philadelphia, PA, United States

$120,000 to $150,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $120,000 to $150,000 USD / year
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Role Summary You will partner with the IT Director and internal client teams to translate complex business requirements into scalable, enterprise-grade AI architectures built primarily on Microsoft’s AI platform stack - Azure AI Foundry, Copilot Studio, and the Power Platform - complemented by enterprise agent platforms where they are the right fit. This role owns end-to-end solution design across both pro-code (Python/Azure) and low-code (Power Platform/Copilot Studio) delivery: from client discovery and MVP scoping through architecture governance, integration design, production hardening, and team enablement. You will not be the primary developer, but you will be technically fluent enough to review code, challenge designs, set engineering standards, and guide both pro-code and low-code engineers. You will bring exceptional cloud fundamentals, a platform-first mindset, and the ability to rapidly prototype with AI-assisted development to unblock a high-performing delivery team.

Key Responsibilities

Client engagement & discovery - Work directly with internal clients to deeply understand their use cases, identify the core problem and success criteria, and translate requirements into a clearly scoped MVP. Act as the technical voice in stakeholder conversations, bridging business need to technical possibility.
Solution architecture ownership - Design and own end-to-end architectures for AI solutions built on Azure AI Foundry, Copilot Studio, and the Power Platform, complemented by enterprise agent platforms (e.g., Moveworks, Lyzr) where they are the right fit. Produce architecture artefacts (HLD, LLD, ADRs) that guide delivery teams.
Agent & AI capability design - Lead the design of AI agents and agentic workflows using Copilot Studio and Azure AI Foundry, including MCP-based integration, knowledge grounding (RAG), tool orchestration across connectors and enterprise data, and the evaluation approach that proves each agent does what it claims.
Data grounding architecture - Design how agents access and ground on enterprise data across Dataverse, SharePoint, Microsoft Fabric/OneLake, SQL, and Azure AI Search or vector stores. Own chunking, retrieval, and indexing strategy, and the judgment on when RAG, fine-tuning, or tool-use is the right pattern.
Production AI engineering - Own the path from prototype to production: evaluation frameworks (golden datasets, offline and online evaluation, regression testing of agent behaviour), release gating, tracing, and security hardening against prompt injection, over-permissioned tools and MCP servers, data exfiltration, and unsafe content, including red-teaming before go-live.
Modernization of existing solutions - Assess existing automations and AI assets and define a roadmap to evolve them onto the platform stack in a production-grade, governed, and maintainable way, aligned with enterprise standards.
Integration architecture - Design how AI capabilities connect to enterprise systems and data using connectors, MCP, and APIs. Ensure clean integration with M365, ServiceNow, ERP, HR platforms, and other enterprise sources.
Observability & operational excellence - Embed monitoring, tracing, and evaluation into every architecture using platform-native tooling (Azure AI Foundry evaluation and tracing, Copilot Studio analytics, Azure Monitor / Application Insights, Power Platform CoE). Ensure AI solutions are measurable, auditable, and trustworthy at scale.
Responsible AI, security & compliance - Ensure every solution passes through WTW’s Responsible AI intake and governance processes. Design for data classification, privacy, least-privilege access, and auditability from the outset, and partner with Security, Privacy, and Risk colleagues to meet the obligations of a regulated industry.
Engineering standards & technical governance - Work hands-on with the delivery team as a trusted design partner. Review code and designs across pro-code and low-code workstreams, including vendor and partner engineers; set standards for authentication, API, CI/CD, and infrastructure-as-code patterns; establish reusable components and reference architectures; and drive ALM and governance across environments.
AI cost & model economics - Guide model selection, token budgeting, and capacity decisions (e.g., provisioned vs. pay-as-you-go), and embed cost monitoring so AI solutions remain economically sustainable as they scale.
Technology radar & innovation - Maintain an active awareness of the AI tooling landscape. Evaluate and recommend emerging platforms, frameworks, and patterns that could improve delivery speed, capability, or cost-efficiency for the team.

Required Qualifications Cloud & platform architecture

7+ years of solution or cloud architecture experience, with exceptional command of cloud concepts (Azure strongly preferred; equivalent GCP or AWS considered). Hands-on experience with Azure AI Foundry and core Azure AI services.
Demonstrated experience designing cloud-native, enterprise-scale solutions. Strong grasp of Well-Architected Framework principles (reliability, security, cost optimization, operational excellence).

AI & agentic platforms

Hands-on architecture experience with Microsoft Copilot Studio - designing agents, topics, tools, and orchestration for enterprise scenarios.
Working knowledge of Azure AI Foundry (agent service, model catalogue, evaluations) and MCP (Model Context Protocol) as an integration pattern.
Solid understanding of RAG (retrieval-augmented generation) and knowledge-grounding design - chunking and retrieval strategy, Azure AI Search or vector stores, grounding evaluation, and the judgment to choose between RAG, fine-tuning, and tool-use.
Experience taking AI or agent solutions from prototype into production, including evaluation, security, observability, and release gating.
Familiarity with enterprise agent platforms (e.g., Moveworks, Lyzr) and the judgment to assess fit-for-purpose and build vs. buy.

Pro-code fluency

Solid working knowledge of Python or C# at code-review depth - able to read, review, and critique production code, challenge technical designs, and guide pro-code engineers. You do not need to be the primary developer.
Solid working knowledge of REST APIs and SDKs, and of authentication and authorization patterns (OAuth 2.0 / OIDC, Entra ID app registrations, managed identity, on-behalf-of flows).
Working understanding of modern engineering practice - version control, code review, CI/CD, and infrastructure-as-code - sufficient to set standards and hold delivery teams to them.

Low-code & automation platforms

Architecture-level knowledge of the Microsoft Power Platform: Power Apps, Power Automate, Copilot Studio, and AI Builder.
Experience designing scalable, governed Power Platform solutions with sound ALM across environments.

M365 & integration

Strong familiarity with the M365 ecosystem (SharePoint, Teams, Dataverse) and identity & security (Entra ID, OAuth 2.0, managed identity) as they relate to AI solution design and integration.

Communication & ways of working

Exceptional ability to communicate complex technical concepts to non-technical senior stakeholders.
Comfortable with AI-assisted rapid prototyping to validate concepts quickly and unblock the team.
Collaborative mindset with experience guiding and mentoring delivery teams, including vendor and partner engineers.

Preferred Qualifications

Relevant Microsoft certifications, particularly Azure Solutions Architect Expert (AZ-305), Azure AI Engineer Associate (AI-102), and Power Platform Solution Architect Expert (PL-600) or Power Platform Developer Associate (PL-400).
Working knowledge of modern front-end frameworks and languages such as React, Angular, or TypeScript.
Hands-on CI/CD experience (Azure DevOps Pipelines or GitHub Actions) and infrastructure-as-code (Bicep or Terraform).
Experience delivering AI solutions in a regulated industry (financial services, insurance, or similar) with data privacy and audit obligations.
Experience working alongside vendor or partner delivery teams in a multi-vendor model.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $120,000– $150,000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets

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