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Added 3 mins ago
Senior Software Engineer III
Bicycle Transit Systems Inc
Los Angeles, CA · Madison, WI · Boulder, CO · Philadelphia, PA
A Senior Software Engineer III is an expert individual contributor on the software team and plays a critical role in developing innovative software solutions that improve the rider and…
Added 8 mins ago
SO
STATIONARY ENGINEER - ASSISTANT CHIEF
State of Illinois
Grafton, IL
- $11,304.78 to $11,925.96 USD / month
The Illinois Department of Juvenile Justice (IDJJ) is seeking a motivated, experienced Assistant Chief Stationary Engineer to support critical facility operations. The ideal candidate is an…
Added 9 mins ago
Data Center Logistics Associate - 1st Shift
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Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 9 mins ago
IT Support Technician
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Specialist, Integration & Test Engineer
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L3Harris Technologies is seeking a talented Integration and Test Engineer to support the design, integration, verification, validation, documentation, and deployment of advanced systems and…
Added 10 mins ago
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- $120,000 to $140,000 USD / year
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Added 10 mins ago
Senior Power Infrastructure Engineer (Teradyne, Agoura Hills, CA)
Teradyne
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We are seeking a Power Infrastructure Engineer for the Power Infrastructure Team in Agoura Hills, California, for platform product development initiatives for our next-generation…
Added 11 mins ago
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Software Engineer IV
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Added 12 mins ago
Test Engineer III
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Added 13 mins ago
Full-stack Engineer 4
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…deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the…
Added 13 mins ago
Senior Manager, Full-stack Engineer
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Added 13 mins ago
AI Engineer 5
Capital One
San Jose, CA · San Francisco, CA · McLean, VA · Cambridge, MA · NY
At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create…
Added 13 mins ago
AI Engineer 4
Capital One
San Jose, CA · San Francisco, CA · McLean, VA · Cambridge, MA · NY
At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create…
Added 15 mins ago
Thermal Firmware Integration Engineer - Early Career Program, Advanced EV
Ford Global
Palo Alto, CA
Thermal systems spans a diverse range of critical customer-facing attributes, hardware, and software domains. Our work keeps occupants comfortable, enables full vehicle powertrain…
Added 15 mins ago
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Utilities Infrastructure Systems Specialist #2026-009
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- $36.18 to $56 USD / hour
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Added 17 mins ago
Sentinel Administrative Assistant 3
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Roy, UT
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
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Principal Mechanical Engineer/Sr. Principal Mechanical Engineer
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…a multi-disciplinary engineering environment consisting of Systems, Software, Design, Compliance, and Hardware engineers. This position can be tailored to both Principal Engineer and Sr.…
Added 17 mins ago
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Added 17 mins ago
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Added 18 mins ago
ASIC Design Verification Engineer, Machine Learning
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…on TPU architecture and its integration within AI/ML-driven…
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Mission Systems Network Engineer
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Added 19 mins ago
Lead Assembly Manufacturing Engineer
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Senior Analyst, Finance Transformation
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We are building a Finance organization where modern AI systems and automated FP&A infrastructure handle the routine, freeing our team to do what great finance partners actually do: help the…

WRITER

Infrastructure engineer

New York City, NY, United States
Seattle, WA, United States
San Francisco, CA, United States

$173,000 to $240,000 USD / year

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Job details

Pay: $173,000 to $240,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

🚀 About WRITER

WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster. Every agent action and asset is grounded in trust, built on an Enterprise Brain that unites brand, product, and company knowledge with fiduciary-grade governance and compliance.

Fortune 500 companies are transforming how they go to market with WRITER, including 3 of the top 5 US banks, 2 of the 5 largest global CPG conglomerates, and 4 of the top 5 US healthcare insurers. Founded in 2020, WRITER is backed by investors including Insight Partners, ICONIQ, Radical Ventures, Premji Invest, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Accenture, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at WRITER.com http://WRITER.com.

📐 About the role

At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need.

This is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering.

We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role.

🦸🏻‍♀️ What you'll do

Technical

Breadth across disciplines. Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work over a quarter or two as the leverage shifts. This is not a thrash-every-week role - most of the time you're heads-down on one substantial initiative (the on-call posture, the release pipeline, the multi-region Terraform layout, the internal platform surface). Cross-layer fluency is what lets you pick the right next initiative; it isn't a weekly context-switch.
Simplicity / via negativa. Challenge the status quo and remove toil before adding features - automate operational tasks and infrastructure management with Python or Go, reject tools that don't fit the problem, and treat manual on-call work as a defect to be designed out, not a status quo to be staffed up.
Breadth across the stack. Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and the supporting cloud and AI tooling that backs WRITER's high-traffic platform.
AI in workflow. Run agents in your daily loop - Claude Code, Droid, Codex, internal skills - to investigate incidents, draft Terraform / Helm changes, write runbooks, scaffold tooling, and review PRs. Build the agentic setup as a collective surface: humans and digital teammates working as one team, with shared skills, shared context, and shared on-call workflows. Encode recurring infra tasks as internal skills any teammate (human or agent) can pick up and run, so the team's throughput compounds - not just your own.
Debugging fluency. Lead incident response, post-mortems, and root-cause analyses - trace failures to the underlying problem (never the symptom), apply the learning back into the architecture, and prevent the same incident from happening twice.

Non-technical

End-to-end ownership. Own the reliability, performance, and efficiency of WRITER's core services end-to-end - define and uphold the SLOs and error budgets, carry the on-call pager, and stand behind the outcome metric, not just the system you shipped.
Strategic vs. tactical balance. Balance this week's critical work with the 6–12-month platform direction - ship the on-call-driving fix today while shaping the multi-year observability, cost, and reliability investments that move WRITER's enterprise customers.
Cross-functional collaboration. Operate at the seams with product, security, and engineering peers - provide expert guidance on system design for reliability, performance, and scalability from conception through launch, Connect the infra agenda to product and revenue context, and disagree with evidence, not volume.

⭐️ What you need

Technical

Track record. 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems at a high-growth product company.
Breadth. Experience running containerisation in production (a real cluster, not a lab), with experience in Helm and Terraform or Pulumi on at least one major cloud (AWS preferred), plus good proficiency in Python or Go for automation and tooling.
AI in workflow. AI is part of how you ship, not a thing you've read about - agentic tooling (Claude Code, Droid, Codex, internal skills) is in your daily loop, you've built or adopted AI-assisted workflows others now use, and you have strong opinions on where it's unreliable. This is a hard requirement, not a bonus. Candidates whose actual daily workflow does not already include AI tooling will not be advanced.
First-principles + decision-making. Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems - reason from constraints and failure modes (not analogy or vendor defaults), name the tradeoff in business terms (reliability vs. velocity, cost vs. blast radius, standardisation vs. one-off), and reject the "best practices" answer when it doesn't fit the problem.
Reversibility & blast-radius. Make reversible calls by default - write the rollback before you touch production, work fluently with monitoring and logging stacks (Prometheus, Grafana, ELK or equivalent), and stress the system in safe places so it comes back stronger.

Non-technical

Cross-functional collaboration. Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams - surface non-goals before anyone asks, and partner with product, security, and platform peers as one delivery surface.
Autonomy & end-to-end ownership. A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability. At least one 0-to-1 infrastructure build you owned end-to-end, with the outcome metric attached.

🎁 Bonus if you have

Software-engineering depth. A software-engineering background, not only config and scripting - you've designed, built, and shipped non-trivial production code (services, libraries, internal frameworks) in Python, Go, or a comparable language, you can read and modify the codebases your infrastructure runs, and you move between infra automation and feature engineering without changing brains.

🍩 Benefits & perks (US Full-time employees)

Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

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More about this job

Skills

Regulatory compliance
IBM Terraform
Python
Go
Workflow
Debugging
Incident response
Collaboration
DevOps
AWS
Decision making
Prometheus
Grafana
Communication skills
Problem solving

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