Jobs in the United States

25+ jobs

Save this search

Added just now
Senior Manager -Internal Audit Business Intelligence & Analytics
AIG Employee Services, Inc.
NY · Charlotte, NC · Houston, TX
The Senior Manager– Business Intelligence & Analytics is responsible for leading the development and delivery of enterprise analytics, reporting, and data-driven insights for Internal Audit…
Added just now
Community Manager - Richardson
Vidalta Residential
Richardson, TX
As a Community Manager, you'll operate at the intersection of brand advocacy, customer experience, and relationship management. Your work directly impacts on our organization's reputation,…
Added just now
Leasing Manager - Richardson
Vidalta Residential
Richardson, TX
The ideal candidate will possess a comprehensive understanding of the leasing process, exceptional sales and customer service skills, meticulous attention to detail in application and lease…
Added just now
Safety Manager
Actalent
Cedar Rapids, IA
Assist in the development, evaluation, and upgrading of safety programs, policies, and procedures to improve overall safety performance.
Added just now
Security Transport Coordinator - 1st Shift - Travel
GXO Logistics
Claude, TX
Initiate investigations in partnership with the Site Security Manager based on research of loss trends, internal reports and input from other informational sources
Added just now
Indirect Tax Lead
Momentum
Dallas, TX
…and its portfolio of businesses, reporting to the Senior Tax Manager. We're looking for someone with strong indirect tax experience who is driven, works well in a team atmosphere, and wants…
Added just now
O
Distribution Center Lead
OmniCable
McCarran, NV
- $30.25 to $34.77 USD / hour
…support daily warehouse operations, order fulfillment, employee development, and safe, consistent execution. This is a hands-on role for someone who leads by example, balances multiple…
Added just now
Account Manager (AM) Inside Sales
OmniCable
Buford, GA
The Account Manager will sell our full range of specialty wire and cable, including related wire and cable products. The position will focus on a defined territory with new and existing…
Added 1 min ago
AVD Steering Design Release Engineer
General Motors LLC
Warren, MI
Responsible for definition of requirements, design, analysis, development and control of complex subsystem where a considerable amount of creativity and initiative are involved as well as a…
Added 1 min ago
Compartment Integration Design Engineer – 2D/3D Math and VR/MR
General Motors LLC
Warren, MI
…Arrangement / vehicle packaging, 3D part creation for physical buck development, and Virtual Reality/Mixed Reality evaluations for advanced electric vehicle…
Added 1 min ago
Senior Studio Design Quality Engineering
General Motors LLC
Warren, MI
…representative for interior and exterior vehicle integration. This customer-facing surface integration role partners with Design, Engineering, Manufacturing, Human Factors, and Program…
Added 1 min ago
Quality Admin
Amro Fabricating Corporation
South El Monte, CA
Karman Space & Defense is a leader in the rapid design, development, and production of critical, next-generation system solutions that align with the U.S. Department of War and its allies’…
Added 1 min ago
AS
Branch Manager
Ascend Staffing
San Antonio, TX
- $50,000 USD / year
Ascend Staffing is hiring a Branch Manager to lead our San Antonio, TX operations. This is an excellent opportunity for a proven people leader who enjoys developing teams, building client…
Added 1 min ago
IT Technician 5 – Office of Information Technology
University of Nevada, Reno
United States
Managing endpoint platforms and systems, including Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf Pro, Active Directory, Microsoft Entra ID, Group Policy, and…
Added 1 min ago
AM
TEST OPERATIONS LEAD
Advanced Motion Controls
Camarillo, CA
- $23 to $27 USD / hour
· Provide feedback to the Manufacturing Manager regarding employee performance, training needs, attendance, conduct, and development.
Added 2 mins ago
VC
Senior Data Scientist
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Irving, TX
- $101,000 to $194,000 USD / year
…teams to deliver the right services and products to the right customer at the right moment in…
Added 2 mins ago
VD
Forward Deployed Engineer
Verizon Data Services LLC
Irving, TX · Charlotte, NC · Basking Ridge, NJ
- $101,000 to $194,000 USD / year
…will help ensure that the needs of the network that serves our customer has accurate capacity plans so downstream finance teams may appropriately fund budgetary requests for next-year…
Added 2 mins ago
Revenue Integrity Supervisor
OMNI FAMILY HEALTH
Bakersfield, CA
Job Summary: Under the supervision of the Manager, Coding and Compliance (MCC), the Revenue Integrity Supervisor (RIS) of Omni Family Health (Omni) provides revenue integrity support and…
Added 2 mins ago
Maintenance Supervisor
McCormack Baron Companies
Memphis, TN · TN
Assist the Property Manager to create and maintain community residents are proud to call home
Added 2 mins ago
Operations/Service Manager II
Burlington Coat Factory Whse. Corp.
United States
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of the leaders of the store team, participating in managing the overall…
Added 2 mins ago
Graphics Production & Procurement Specialist
Burlington Coat Factory Whse. Corp.
Remote, United States
…semi-permanent in-store signage programs. This role partners with the Manager, Graphics Production & Procurement to drive strategic sourcing, vendor performance, and program execution while…
Added 2 mins ago
Retail Store Manager
Burlington Coat Factory Whse. Corp.
United States
As a Store Manager, you’ll be responsible for successfully managing all store operations tasks to maximize sales results while bringing “Our Burlington” values to life in your store. You…
Added 2 mins ago
Retail Store Manager
Burlington Coat Factory of TX, Inc.
United States
As a Store Manager, you’ll be responsible for successfully managing all store operations tasks to maximize sales results while bringing “Our Burlington” values to life in your store. You…
Added 2 mins ago
Retail Store Manager
Burlington Coat Factory of TX, LP
United States
As a Store Manager, you’ll be responsible for successfully managing all store operations tasks to maximize sales results while bringing “Our Burlington” values to life in your store. You…
Added 3 mins ago
Maintenance Technician II
XCORP AvalonBay Communities Inc.
United States
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…

WPAS Inc

SUPERVISOR

Mercer Island, WA, United States
Capitol Heights, MD, United States
Los Angeles, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3-5 years of customer service supervisory experience required.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title: Eligibility Supervisor Company: Welfare and Pension Administration Service, Inc. (WPAS) Location: Mercer Island, Los Angeles, Capitol Heights (Onsite, Potentially Hybrid) About Us: Welfare & Pension Administration Service, Inc. (WPAS) is a dynamic and innovative company administering Taft Hartley, multi-employer Health & Welfare, Pension, and Defined Contribution Plans since 1953. We currently administer over 70 Taft-Hartley and Public Trust Funds which cover benefits for Medical, Dental, Vision, Disability and Time Loss, Vacation, Apprenticeship, Legal Services, Defined Benefit, and Defined Contribution. Position Overview: The Eligibility Supervisor leads the day-to-day work of an eligibility team responsible for accurately maintaining participant and dependent eligibility for assigned health and welfare or retirement trust funds. The position is accountable for staff supervision, workload management, quality, productivity, training, member service, and timely resolution of eligibility issues. The supervisor works closely with the Department Manager, Account Executives, clients, and internal departments to ensure eligibility records are accurate and services are delivered in accordance with plan rules, client requirements, and applicable privacy standards. We are seeking a dedicated and experienced Eligibility Supervisor with employee benefits eligibility experience to join our team at WPAS. This role encompasses direct supervision of staff, including employees in other offices and remote employees. Additionally, the position includes office leadership responsibilities, ensuring smooth operations in a professional and productive work environment, including assisting walk-in customers.

Key Responsibilities:

Eligibility Supervision:
Directly supervise Eligibility staff under the direction of the Department Manager.
Responsible for scheduling, daily production load balancing, and issue resolution.
Assist members and clients via phone, walk-in, electronic communication, or onsite enrollment events.
Conduct and/or oversee quality audit reviews of enrollment processing, member support, and phone calls.
Mentor staff and manage performance to meet quality, productivity and customer service expectations.
Support new training and quality techniques and suggest enhancements to existing training programs and quality processes.
Assist the Department Manager to develop, maintain, and implement standard operating procedures (SOPs) and initial and ongoing job specific training programs for staff.
Oversee and maintain attendance and scheduling.
Troubleshoot and help resolve issues impacting daily production, enrollment/eligibility data quality, member/client concerns by working collaboratively with all involved internal and/or external partners.
Works in a collaborative manner with members, clients, Account Executives, and department managers/supervisors to conduct ongoing process and data review to identify opportunities for improvement.
Under the direction of the Department Manager, perform ad-hoc analysis of any underperforming or “broken” processes by collaborating with subject matter experts (SMEs) and internal/external customers to define existing processes and make recommendations for improvement.
Perform other duties as assigned.
Office Leadership Responsibilities:
Work collaboratively with onsite and remote management of multiple departments to ensure a well-organized, professional and productive work environment.
Model professional and courteous standards of behavior, both in the office and virtually.
Ensure HIPAA compliance across departments in the office, in collaboration with other department management.
Work collaboratively with People Services and other Operations Management to address performance or behavior issues on site.
Coordinate with building management, Facilities, and senior leadership on facility issues and office closures, such as for inclement weather.

Qualifications:

3-5 years of customer service supervisory experience required.
Experience in employee benefits eligibility required.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Bilingual English/Spanish preferred.
Ability to multitask and manage time effectively. Must be detail oriented.
Ability to work creatively and flexibly, both independently and collaboratively, within a diverse cross-functional team.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Experience working with union employees.

Work Schedule:

Monday to Friday, 8:00 AM to 5:00 PM local time.

Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.

Apply About employer

Report this job