Jobs in the United States

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Added 1 min ago
Assistant Security Account Manager - Retail
Allied Universal
Concord, CA
…functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a…
Added 2 mins ago
G
Civil Engineer, Land Dev - Emporia, KS
GPAC
Emporia, KS
- $100,000 to $165,000 USD / year
Serve as the primary point of contact for client relationships and communication
Added 2 mins ago
Front Desk Real Estate Database Specialist
Boston Pads LLC
Boston, MA
…individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for…
Added 3 mins ago
AU
Security Operations Center Operator
Allied Universal
Newbury Park, CA
- $26 USD / hour
…analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability,…
Added 3 mins ago
G
Electrical Engineer
GPAC
Red Oak, TX
- $130,000 to $180,000 USD / year
Support project proposals, estimating, client meetings, and business development activities.
Added 4 mins ago
G
Civil Engineer, Land Dev - Sedalia, MO
GPAC
Sedalia, MO
- $100,000 to $165,000 USD / year
Serve as the primary point of contact for client relationships and communication
Added 4 mins ago
G
Electrical Engineer
GPAC
Dallas, TX
- $130,000 to $180,000 USD / year
Support project proposals, estimating, client meetings, and business development activities.
Added 8 mins ago
G
Engineer-in-Training (EIT) - Land Development
GPAC
Austin, TX
- $65,000 to $100,000 USD / year
Support preparation of site layouts, grading, drainage, and utility design plans
Added 24 mins ago
O
Full Stack Developer (Laravel and PHP)
OpenDataJobs
Remote, United States
- $100,000 to $150,000 USD / year
Clear writing and speaking for both technical and non-technical readers: documenting decisions, writing for client stakeholders, presenting your own work
Added 24 mins ago
AI-Native Client Success Manager
Bask Health
Remote, United States
Client Success at Bask Health is AI-first and customer-obsessed. We're looking for an AI-Native Client Success Manager who takes full ownership of client relationships and uses AI as an…
Added 24 mins ago
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Solutions and Lakehouse Architect
OpenDataJobs
Remote, United States
- $120,000 to $140,000 USD / year
Our clients describe our support as “absolutely excellent” and our people as “instrumental to organization’s success.” Winner of the United Nations COP27 Datathon, our work has earned all…
Added 24 mins ago
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Data Scientist (Databricks, Mosaic AI)
OpenDataJobs
Remote, United States
- $110,000 to $140,000 USD / year
Our clients describe our support as “absolutely excellent” and our people as “instrumental to organization’s success.” Winner of the United Nations COP27 Datathon, our work has earned all…
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Manager
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Acquisition Marketing Strategist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals
Added 24 mins ago
Demand Generation Specialist
Clients Blackbox, Inc.
Remote, United States
Build strong client relationships that support retention, renewals, and referrals

Worldwide TechServices

Customer Service Engineer

Andover, MA, United States

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Job details

Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

Qualifications

Responsibilities

Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs

Education and Experience:

Typically requires technical school certification or equivalent of 2-4 years of relevant experience

Certifications and/or Qualifications:

Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required

Skills:

Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit

Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

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