Customer Service Representation

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.

Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch

PRIMARY DUTIES AND RESPONSIBILITIES

• Developing a proactive relationship with our customers by providing first class customer service and communication
• Handling shipment quoting/pricing for customers
• Covering available shipments through strategic negotiations with trucking companies
• Sending and collecting documents to and from carriers
• Obtaining location updates for shipments in progress
• Data entry of various files and information into our software
• Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at - will rights at any time.

Benefits:

· Dental insurance

· Health insurance

· Vision insurance

Work setting:

· In-person

Ability to Relocate:

· El Paso: Relocate before starting work (Required)

Work Location: In person

Requirements

· Must have logistics experiences -Customer Service Representation

· High school diploma or GED (General Education Diploma) equivalency

· Basic computer skills

· Detail oriented and able to thrive in a fast-paced environment