Jobs in the United States

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Added 1 min ago
VH
Psychology Program Manager - Mental Health
Veterans Health Administration
Coralville, IA
- $150,210 to $195,278 USD / year
The Training Director exercises broad program management responsibilities, including operation, planning, coordination, and evaluation of internship, practicum, and postdoctoral training…
Added 1 min ago
VH
Supervisory Medical Instrument Technician - Polysomnography
Veterans Health Administration
Washington, DC
- $77,771 to $101,097 USD / year
Monitoring the CEU credits of sleep techs and their participation in educational and professional development programs including the Inter Scorer Reliability program.
Added 1 min ago
VH
Physician (Regular Ft)- Director of Headache Center of Excellence (HCoE)
Veterans Health Administration
Baltimore, MD
- $257,250 to $350,000 USD / year
…of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be…
Added 1 min ago
VH
Physician (Regular Ft)- Director of Headache Center of Excellence (HCoE)
Veterans Health Administration
Baltimore, MD
- $257,250 to $350,000 USD / year
…of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be…
Added 1 min ago
HOME HARDLINES/CLERK
The Kroger Co.
Lynnwood, WA
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance…
Added 1 min ago
TS
Transportation Security Officer
Transportation Security Administration
Nashville, TN
- $46,105 to $56,844 USD / year
…environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to…
Added 1 min ago
VH
Psychology Program Manager -Trauma Recovery Program
Veterans Health Administration
West Palm Beach, FL
- $154,056 to $200,279 USD / year
Development and implementation of programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes using a data-driven quality…
Added 1 min ago
VH
Social Worker (Program Coordinator)
Veterans Health Administration
West Palm Beach, FL
- $119,648 to $155,545 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
Cancer Support Services Lead Office Coordinator
HCA Healthcare
Independence, MO
+ Minimum 2 years of healthcare office experience required
Added 4 mins ago
VH
Medical Support Assistant (Advanced) - Primary Care
Veterans Health Administration
Fargo, ND
- $45,409 to $59,031 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 4 mins ago
VH
Medical Support Assistant (Advanced) - Primary Care
Veterans Health Administration
Fargo, ND
- $45,409 to $59,031 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 4 mins ago
OB
Lead Paralegal Specialist
Offices, Boards and Divisions
Washington, DC
- $102,415 to $133,142 USD / year
To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled
Added 4 mins ago
OB
Lead Paralegal Specialist
Offices, Boards and Divisions
Washington, DC
- $102,415 to $133,142 USD / year
To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled
Added 4 mins ago
UM
EXPERIENCE SPECIALIST (NF2)
U.S. Marine Corps
Marine Corps Air Station - Yuma, AZ
- $18 USD / hour
Summary of Duties: Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.…
Added 4 mins ago
VH
Physician - Neurology
Veterans Health Administration
Baltimore, MD
- $250,000 to $350,000 USD / year
…of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be…
Added 4 mins ago
VH
Physician - Neurology
Veterans Health Administration
Baltimore, MD
- $250,000 to $350,000 USD / year
…of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be…
Added 4 mins ago
VH
Medical Support Assistant - Surgical Care
Veterans Health Administration
Minneapolis, MN
- $38,522 to $62,896 USD / year
Performs a variety of administrative functions which support clinic/program operations including but not limited receiving/relaying incoming and outgoing telephone messages, receiving and…
Added 7 mins ago
CN
Recreation Aid - Community Recreation
Commander, Navy Installations Command
Naval Air Station/JRB Fort Worth, TX
- $16 to $17 USD / hour
A qualified candidate must possess the following:
Added 7 mins ago
VH
Physician (Regular Ft)
Veterans Health Administration
Washington, DC
- $320,000 to $400,000 USD / year
Residency Training: Physicians must have comple
Added 7 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Cleveland, OH
- $47,414 to $61,638 USD / year
Grade Determinations: GS-06: Candidates at this grade must have one year of experience equivalent to the GS-5 grade level
Added 7 mins ago
FE
Supervisory Management Analyst (Strategy, Policy and Program Analytics Division Director)
Federal Emergency Management Agency
Washington, DC
- $169,279 to $197,200 USD / year
Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service
Added 7 mins ago
CN
Recreation Assistant - Community Recreation
Commander, Navy Installations Command
Naval Air Station/JRB Fort Worth, TX
- $16 to $18 USD / hour
A qualified candidate must possess the following: · Must have strong customer service skills
Added 7 mins ago
FE
Meteorologist
Federal Emergency Management Agency
Miami, FL
- $113,356 to $147,365 USD / year
Tracking and analyzing program data and supporting disaster operations as needed.
Added 7 mins ago
VH
Registered Nurse- Informatics
Veterans Health Administration
Detroit, MI
- $81,479 to $139,574 USD / year
…integrated with the electronic health record (EHR) and associated…
Added 9 mins ago
Senior Manager, Performance & Enablement
World Wide Technology
Maryland Heights, MO
…Experience (SRX) team supports the practice by improving how its people, processes, and tools work together - building capabilities, equipping teams, and turning insights into measurable…

World Wide Technology

Senior Manager, Performance & Enablement

Maryland Heights, MO, United States

Apply on hiremo.mo.gov About employer

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Job details

Posting language: English

Original job description

Summary

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Role Summary

Strategic Resourcing (SR) connects clients with specialized technical talent to support their technology initiatives and business outcomes. The Strategic Resourcing Experience (SRX) team supports the practice by improving how its people, processes, and tools work together - building capabilities, equipping teams, and turning insights into measurable improvements. This Senior Manager translates SRX leadership priorities into day-to-day delivery across Business Intelligence, Workforce Enablement, and SR Performance Management.

SRX is organized around three current pillars: Research & Insights, Experience, and Impact. This Senior Manager partners with all three to operate, measure, and continuously improve SR's people, processes, and tools, translating shared priorities into coordinated execution, practical performance measures, and ongoing improvements.

This role will partner with each pillar to translate new capabilities into consistent operating practices. The Senior Manager coordinates enablement, adoption, measurement, and ongoing improvement within agreed priorities, standards, and resources, using business intelligence and frontline feedback to recommend adjustments and inform future Build priorities.

+ Business Intelligence: Use research, insights, and data to evolve our ability to identify trends, opportunities, risks, and performance drivers.

+ Workforce Enablement: Lead implementation and ongoing management ofinternal SR onboarding, job-related training, role-based development, knowledge management, and SR360.

+ SR Performance Management: Manage the KPIs, scorecards, review rhythms, and measurement practices used to understand and improve business performance across RM, SEM, and SPA teams, in partnership with functional leaders.

Key Responsibilities

SR Performance Management

+ Maintain and improve the business performance framework for delivery teams, including KPIs, scorecards, targets, and operating measures, in partnership with functional leaders.

+ Coordinate regular business performance reviews with delivery team leaders and track agreed follow-up actions.

+ Create visibility into business performance trends, gaps, productivity, quality, capacity, effectiveness, and other key operational indicators.

+ Partner with functional leaders to identify root causes behind performance gaps and translate insights into action.

+ Document and maintain common definitions and measurement standards in partnership with functional leaders and data teams.

+ Identify opportunities to improve operational efficiency, effectiveness, and scalability.

+ Track improvement initiatives and measure whether interventions deliver intended business outcomes.

+ Connect functional and team performance measures to broader Strategic Resourcing objectives.

+ Identify emerging performance risks early and enable leaders to proactively intervene.

Business Intelligence

+ Implement and maintain a consistent framework for translating data into actionable insights for SR leadership and functional teams.

+ UseSR insights to identify business trends, risks, opportunities, and performance drivers.

+ Connect operational performance to growth, profitability, productivity, capacity, and scalability.

+ Partner with reporting, analytics, and data teams to improve the quality, consistency, accessibility, and usability of SR data.

+ Maintain key business metric definitions and coordinate proposed changes with functional leaders and data partners to support consistent understanding across SR.

+ Manage recurring insight reviews that support proactive decisions and track agreed actions.

+ Connect internal insights and market insights.

+ Use data to identify areas requiring additional enablement, operational improvement, or new capabilities.

Workforce Enablement

+ Translate SR workforce enablement strategy into program plans and manage delivery across delivery teams and related functions.

+ Oversee role-based onboarding and continuous learning experiences by providing direction, coaching, and support to the employee responsible for program delivery.

+ Manage the review, maintenance, and use of SR operational training curriculum, documentation, job aids, learning resources, and knowledge assets within agreed standards.

+ Ensure enablement evolves as SR processes, technology, AI capabilities, and operating models change.

+ Create mechanisms for measuring adoption, proficiency, and effectiveness of enablement programs.

+ Partner with functional leaders and subject-matter experts to identify capability and knowledge gaps.

+ Build scalable enablement programs that support organizational growth and global consistency.

+ Implement agreed handoffs, readiness checks, and support plans for transitioning newly developed processes and capabilities from Build into sustained operations.

+ Use performance data to proactively identify where additional training, communication, or enablement is required.

+ Manage delivery and continuous improvement of theSR360 associateprogram within agreed objectives and resources. Coordinate curriculum, rotations, learning objectives, mentoring, and experiential development with functional leaders and mentors. Track participant progress and program outcomes, gather feedback, and recommend program changes that strengthen cross-functional understanding and organizational capability.

Important distinction: This role owns business performance management, not employee performance management. Functional and people leaders remain accountable for individual coaching and performance; this leader provides the intelligence, frameworks, standards, and op...

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More about this job

Skills

Leadership
Business intelligence
Performance management
Research
Onboarding
SEM
Reporting
Coaching
Documentation
Communication skills
Process improvement

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Work requirements

Jobs in the United States