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AU
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SC
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CA
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World Wide Technology Holding, LLC

Strategic Program Manager

Los Angeles, CA, United States

Apply on myjobs.adp.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Bachelor’s Degree in Arts/Sciences (BA/BS) or Related Field. A combination of education, training and experience may be considered in lieu of a degree
A minimum of 10 years' progressive experience in a related field
Minimum of 5 years active Program Management experience
Minimum 10 years of Project Management experience
Must have experience working within a Professional Services/Managed Services environment
Experience managing Data Center, AI, Network Refresh, Multisite Hardware Deployment, etc. projects
One to three years prior sales/business development experience is preferred
Project Management Professional (PMP) certification through Project Management Institute (PMI)

Knowledge, Skills, and Abilities

Salesforce CRM software experience
Experience managing, tracking, and forecasting the financials and budgets for large scale programs
Understands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the program
Excellent understanding of the contract process
Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost, and schedule
Good understanding of Supply Chain processes
Ability to work independently and aggressively track to program timelines
Strong team skills
Strong communication skills (written, verbal, and presentation)

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $132,400 - $165,500. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture - grounded in core values and leadership philosophies - has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Summary

The Strategic Program Manager is responsible for managing large scale transformational client initiatives, which will require him/her to successfully engage and work across multiple technical and global teams within WWT and potentially with the client. The ideal candidate will have proven leadership capabilities and experience managing technology programs with a minimum budget of $25MM or greater. He/she will have managed large distributed teams of matrixed resources of at least 50 people or more and have strong presentation and public speaking skills. He/she will have experience developing and estimating client statements of work.

Job Responsibilities

Defines and implements governance and controls across the program, including but not limited to: status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artifacts as required in order to control the program
Extensive problem-solving skills, with the fortitude to drive resolutions to a close
Extensive knowledge of service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
Monitors and manages the program level milestones, risks, issues, and decisions
Drives decision making processes where and when appropriate
Works with leadership and technical leads to staff and resource the program appropriately
Escalates and drives program level issues resolution and risk mitigation
Responsible for managing all budgeting, forecasting and program financials to meet financial expectations as outlined in the program
Responsible for managing program level procurement reporting and visibility
Ensure roles and responsibilities are defined and align to staffing plans
Responsible for end-to-end program delivery and quality
Drives stakeholder engagement to ensure appropriate level of communication and decision making for the program
Creates executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the program
Ensures the program is aligned to the statement of work.
Works with the appropriate leadership and team members to define the statement of work and any changes
Monitors and assesses customer satisfaction, quality, and profitability.
Project managers assigned to the program will report to the program manager
Coaches and mentors the PMs and other team members as needed, to achieve the optimal productivity and highest quality of deliverables.
Creates and manages long term goals for the program or portfolio of projects.
Responsible for ensuring the successful onboarding and offboarding of program resources
Acts as a liaison between program staff and upper management/executives

Apply on myjobs.adp.com About employer

More about this job

Skills

Program management
Project management
Sales
PMP
Salesforce
Forecasting
Reporting
Supply chain management
Work independently
Communication skills
Leadership
Public speaking
Estimating
Stakeholder management
Problem solving
Process improvement
Decision making
Budget management
Procurement
Customer service
Onboarding

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Work requirements

Jobs in the United States