Customer Sales & Support Specialist (1723412)

Apply online at: www.confidentstaffing.com Customer Sales & Support Specialist (1723412) \$19 - \$25 per hour Grants Pass, OR Full Time or Part Time; Temp-To-Hire Culture: 401(k) employer paid Long Term Disability insurance Health and Dental Insurance Life insurance Paid time off Daily Workflow: Manage/monitor inbound webstore orders Create Sales Orders from quotes for existing customers/stock items Compile, verify accuracy and sort information according to priorities Communicate with customers regarding sales orders, product availability, shipment delays and other relevant sales information Enter inbound sales orders, repair requests and repair approvals Send order confirmations with accurate ship date Use the system to identify product availability Create Planned production orders to establish availability of out-of-stock items Establish and communicate lead-time for stock and out-of-stock items Establish/create accurate \'business accounts\' for preliminary quoting Convert business accounts to active customers with accurate contact, shipping, payment information Research and obtain further information for incomplete orders or documents Work with the production team to assess timelines for delivery to customers Generate reports, store completed work in designated locations Scan documents and print files, when needed Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies Respond to emails throughout the day and phone as needed We\'re Seeking: High school diploma or equivalent required 3+ years\' of experience in an office setting Additional Computer training or certification will be an asset Follow procedures and adapt to new processes Ability to work with various computer software programs Demonstrated ability to work effectively in a team environment Work well under pressure Demonstrated ability to solve problems, think independently and act innovatively Type 40+ wpm Accuracy and attention to detail is a must Must be able to self-organize workloads and manage all deadlines Advanced computer knowledge, Experience with MS Office and data programs Follow verbal and written instructions Proven data entry work experience Organization skills, with an ability to stay focused on assigned tasks Excellent written communication and knowledge of correct spelling, grammar and punctuation Must pass pre-employment drug screen Schedule: M-F with 4 to 8-hour

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www.confidentstaffing.com One application, hundreds of jobs Equal Opportunity Employer: Employees and applicants are provided a full and fair opportunity for employment, career advancement, and access to programs without regard to race, color, religion, national origin, disability (physical or mental), sex, age, sexual orientation, genetic information, or parental status and will not be discriminated against for any other legally protected group or s