Bilingual (Spanish) Parent Education Technician

Required: * 3 years related work history * Bilingual (English/Spanish) * Valid Driver\'s license, access to reliable transportation with proof of current auto insurance * Pre-employment background check * High School Diploma/GED (Postsecondary education preferred) * Strong working knowledge of Microsoft Office 365 Summary: This position supports the organizational mission by providing bilingual education to at-risk TANF and SNAP families by connecting families to resources, creating a supportive environment that honors and celebrates cultural differences and through a variety of parenting and skill building classes which prevent child abuse. This position is required to provide services in both Klamath and Lake Counties. Duties Include: * Increase parental protective factors such as nurturing and attachment parental resilience, parental social connections, and positive concrete supports to help a family remain healthy and safe * Decrease the risk of safety threats associated with child abuse and child maltreatment * Conduct a family development survey with the participant to determine family strengths, barriers and/or other benefits or resources that could assist the family as they work towards self-sufficiency * Conduct individual face-to-face case management appointments with families * Connect Spanish speaking families with programs and resources * Establish and maintain effective working relationships * Advocate for and empower individuals and their families by teaching Parenting and Life Skills individually via mentoring or in a group setting * Develop and adjust curricula to provide classes, trainings and workshops * Adjust training materials as necessary to increase attendee understanding of concepts and to support practical implementation * Teach classes and workshops in Lakeview and/or other communities * Translate for applicants, community members and/or program participants in office * Communicate effectively in English and Spanish, both orally and in writing, with individuals and groups using tact, patience, empathy and respect * Stay up to date on changes in the Family Support and Connections Increase parental protective factors * Help with outreach events * Answer phones, call back voicemails, distribute faxes and emails * Accurate review of applications forms * Schedule appointments for team members * Maintain confidentiality * Consistently provide high level customer service which is trauma informed and applicant centric * Attend team meetings/events/trainings Language skill requirement or preference: Connect Spanish speaking families with programs and resources