Front Desk Associate

Workout Anytime Ellenwood is seeking a part-time membership sales coordinator who is passionate about fitness and changing lives.

Responsibilities include:

• Greet members and guests
• Tour prospective members
• Sell memberships
• Provide security and control to the front door area
• Check members into the gym using the proper check-in procedures.
• Monitor check-ins to identify delinquent accounts
• Register guests into the gym using proper registration procedures.
• Develop & maintain prospect lead generation through walk-ins, incoming calls, outside cold calls, referrals and business-to-business (B2B) contacts
• Maintain a prospect lead follow-up system
• Ensure guests and appointments are directed to the proper fitness consultant in a prompt, professional manner.
• Answer phone in a professional and courteous manner and uses proper phone greeting techniques.
• Address caller's requests and/or takes appropriate messages.
• Follow up on telephone inquiries.
• Deal with member requests, inquiries and concerns.
• Maintain neat appearance
• Clean & maintain the front desk, gym floor and locker rooms according to Company standards.
• Responsible for gym walk-thru as designated in walk-thru logs
• Follow proper opening and closing procedures as assigned.
• Log all maintenance concerns that are reported.
• Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager.

Qualifications & Requirements:

• High school diploma required.
• Excellent customer service and communication skills.
• Computer skills are required
• Have an outgoing, fun personality
• Be able to multi-task
• Exhibit professional grooming standards
• Be available to work weekends.
• Have reliable transportation
• Live in the area

Potential employees availability must be flexible to club's needs. Mornings 9:00am - 3:00pm; Evenings 3:00pm - 8:00pm (or 9:00pm) Saturdays 9:00pm - 4:00pm Sundays 12:00pm - 5:00pm