Jobs in the United States

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Added just now
MS
Director of Business Operations
Metropolitan State University
Denver, CO
- $40,123 USD / year
Operational Performance: Work with the asset manager to evaluate service quality, brand standards, and guest satisfaction, maintaining the hotel's role as a reflection of the university's…
Added just now
Walk Up Support Technician
Edgewater Federal Solutions, Inc.
Albuquerque, NM
Must have a working knowledge of mobile and PC operations which include hardware, network settings, operating system, & MS Office applications
Added just now
Walk Up Support Technician
Edgewater Federal Solutions, Inc.
Albuquerque, NM
Must have a working knowledge of mobile and PC operations which include hardware, network settings, operating system, & MS Office applications
Added 1 min ago
FMS Subject Matter Expert
KBR Wyle Services, LLC
Redstone Arsenal, AL
…assistance, training, logistics, and financial requirements with program stakeholders. The FMS Case Manager develops Letters of Offer and Acceptance (LOAs) and supporting case documentation…
Added 1 min ago
APS-3: Property Management Supervisor
KBR Services, LLC
Charleston, SC
5-7 years of experience required with supervisory experience
Added 1 min ago
Special Operations Performance Dietitian (Kadena, Japan/353 SOW)
KBR Wyle Services, LLC
Tampa, FL
Collaborate with the HP program Manager and/or Coordinator for implementation of new protocols and guidelines.
Added 1 min ago
Configuration & Data Manager
KBR Wyle Services, LLC
Beavercreek, OH
KBR, Inc. is seeking a highly skilled and experienced Configuration and Data Manager to join our team in Beavercreek, Ohio. This role is designed to support the Aerial Networking Branch by…
Added 2 mins ago
MH
LPN/RN - Horizon Assisted Living (Part-Time)
McKenzie Health
Watford City, ND
- Part-time
Reporting to the Horizon Manager/Director of Nursing, the Registered Nurse (RN) or Licensed Practical Nurse (LPN) ensures the general well-being of residents by providing a system of…
Added 2 mins ago
VH
Social Worker (Program Coordinator)-Hospice and Palliative Care
Veterans Health Administration
Minneapolis, MN
- $106,307 to $138,201 USD / year
Must have a high level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans and/or their families
Added 2 mins ago
VH
Physician - Orthopedic Surgeon
Veterans Health Administration
Wyomissing, PA · Mechanicsburg, PA · York, PA · Lebanon, PA
- $300,000 to $400,000 USD / year
Positions in this Open Continuous Announcement (OCA) MAY qualify for the Education Debt Reduction Program (EDRP). Applicants selected for an EDRP-eligible position will be notified in their…
Added 2 mins ago
VH
Registered Nurse - Assistant Nurse Manager Primary Care
Veterans Health Administration
Columbus, OH
- $85,620 to $143,665 USD / year
The Nurse Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the operation of their designated units.
Added 2 mins ago
FE
Senior General Engineer
Federal Emergency Management Agency
Round Hill, VA
- $143,913 to $187,093 USD / year
…Division. The ideal candidate has extensive experience managing complex design and construction projects while mentoring and training team members. The facility is located in the Blue Ridge…
Added 2 mins ago
Vice President, Client Service Director
ewminds consulting Services
Berwyn, PA
The Vice President, Client Service Director serves as the primary relationship manager and strategic service lead for assigned clients within BNY Archer Managed Account Services. Clients…
Added 2 mins ago
VH
Physical Therapist
Veterans Health Administration
Saint Charles, MO
- $76,573 to $119,315 USD / year
Participates in physical therapy peer review and chart audit process as directed by supervisor and/or program manager.
Added 2 mins ago
VH
Physician Assistant (Surgery)
Veterans Health Administration
Columbia, SC
- $106,331 to $160,643 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
TS
Supervisory Criminal Investigator
Transportation Security Administration
Springfield, VA
- $129,885 to $168,852 USD / year
…Directs the planning, coordination, and execution of sensitive, complex, or high-impact investigations involving TSA personnel, contractors, regulated parties, and other entities. Reviews…
Added 2 mins ago
DS
Program Manager
Defense Security Cooperation Agency
Arlington, VA
- $143,913 to $187,093 USD / year
You must possess at least 3 out of the 4 specialized bullet points
Added 2 mins ago
VH
Licensed Practical Nurse
Veterans Health Administration
Wilmington, NC
- $61,930 to $80,508 USD / year
7. Maintains knowledge and skill for performing support duties during complex diagnostic tests and/or specialized practices or procedures.
Added 2 mins ago
FA
Lead Environmental Protection Specialist
Federal Aviation Administration
Oklahoma City, OK
- $111,779 to $173,292 USD / year
…understanding of new technologies and methodologies, to solve complex problems and develop improved technical processes or systems. Works under the minimal direction of a manager pr…
Added 2 mins ago
VH
Advanced Practice Nurse (Nurse Practitioner) - Specialty Care
Veterans Health Administration
Charleston, SC
- $129,158 to $187,234 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
FE
Executive Officer
Federal Emergency Management Agency
Washington, DC
- $143,913 to $187,093 USD / year
Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service
Added 2 mins ago
Regional Service Operations Manager
Rivian
Seattle, WA · Fife, WA · Bellevue, WA · Tualatin, OR · Portland, OR
Must possess a valid driver’s license, with a clean driving record · Must possess a valid driver's license and clean driving record
Added 3 mins ago
IG
Technical Project Manager
Insight Global
Greenwood Village, CO
- From $57 USD / hour
5+ years of experience in Technical Project Management, IT Project Management, or Program Management.
Added 3 mins ago
Foreign Military Sales Management Analyst, Journeyman
Precise Systems
Patuxent River, MD
Supports the efforts and actions of the Case Manager/Program Managers/Team Lead for various Foreign Military Sales (FMS) programs. With other members of the Security Cooperation team, and…
Added 3 mins ago
DWU - FSP(XPC) - Controls Engineering Operations Engineering Support Specialist - 3rd Shift
Cummins Talent Acquisition
Columbus, IN
Improves preventative maintenance and work order completion; assists maintenance manager with tracking and scheduling preventative maintenance and work orders; assists operations in…

Workit Health

Member Experience Specialist

Remote, United States

Remote

Pay range $22.50 - $22.50 USD

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: Pay range $22.50 - $22.50 USD
Workplace: Remote
Posting language: English
Posted: Nov 13, 2026

Original job description

Location: Remote

Hours: 9:30 AM - 6:00 PM PST

Reports to: Member Experience Manager

Job Summary:

Member Experience Specialists serve as the main point of contact for our members throughout each point in their recovery journey. They are compassionate, accurate, and data-oriented. They are change agents who go the extra mile because they know what a difference each day is making in the life of those they help.

Core Responsibilities:

Go above and beyond to provide world-class member experience to individuals interested in signing up for Workit Health’s program, and throughout member’s journeys at Workit Health.
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Resolve basic member issues and escalate more complex concerns to higher-level support staff as needed
Help to facilitate each member’s journey, and accurately and efficiently communicate with members through a variety of channels as they navigate our program.
Provide accurate information about our program, services, and policies.
Follow established procedures to ensure a consistent member experience
Educate potential members on the value of Workit Health’s program and facilitate their enrollment.
Educate our current members on how to navigate the Workit Health program, and be ready to help troubleshoot through any barriers and identify areas to increase engagement.
Communicate and provide support to members over chat, email, and phone in a professional way that embodies the company mission and values.
Be accountable for specific metrics related to productivity, member engagement, and member satisfaction
Achieve individual and team performance goals
Serve as an expert for member experience across the member’s journey, with a deep understanding of our program and the Workit Health app.

Qualifications:

High school diploma or GED
Experience in a customer service role
Familiarity with remote work and the ability to work autonomously are highly preferred
Proficiency in written and verbal communications (chat, email, and phone calls)
Ability to build rapport and trust with patients and team members

Pay range $22.50 - $22.50 USD

Why Workit:

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.

We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.

We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.

Equal Opportunities for Everyone, including Folks in Recovery:

As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

AI Interview Policy:

At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style - qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential.

Privacy Policy:

Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

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Jobs in the United States