Director of Development

Faith Comes By Hearing (FCBH) is dedicated to providing the Word of God to every person in their heart language. With Scripture recordings in thousands of languages and growing global partnerships, we are committed to seeing lives transformed by the Gospel.

The Director of Donor Development will lead and manage FCBH’s donor engagement strategies with a major focus on primary gifts and cultivating and stewarding major donors. This strategic leader will oversee the Major Donor team, the Donor Engagement/Customer Service Manager, and the Donor Events & Hospitality Coordinator, ensuring high-impact donor relationships and measurable fundraising success. The Director will collaborate with the Chief Development Officer (CDO) in key areas of all development and fundraising endeavors.

Responsibilities include:

• Manage and mentor the Major Donor team, the Donor Engagement/Customer Service Manager, and the Donor Events & Hospitality Coordinator, ensuring strong leadership and support across all direct reports.
• Lead execution of all donor engagement and fundraising activities within the department, setting measurable objectives, monitoring performance, and making course corrections to ensure achievement of goals established by the CDO.
• Develop and approve departmental donor engagement strategies in collaboration with team managers, ensuring alignment with the CDO’s overarching development plan.
• Develop and manage the Donor Engagement department’s annual budget, ensuring optimal allocation of resources to meet fundraising goals.
• Strategize and collaborate with Marketing/Communications to coordinate creation of publications to support development needs, fundraising activities, and ensure consistent, meaningful touchpoints throughout the donor journey.
• Provide guidance and direction to the FCBH KL office in the areas of donor development and donor communications.
• Implement fundraising plans for individual giving, recurring gifts, events, and various opportunities to increase awareness of the ministry vision and mission, acquire new donors, further engagement and raise funds.
• Direct and oversee execution of fundraising events, in alignment with strategy established by the CDO.
• Oversee campaign execution, including seasonal or initiative-based giving drives.
• Track and analyze key metrics and trends to optimize performance.
• Identify and approve AI and technology solutions to enhance donor engagement efficiency, delegating implementation to appropriate staff.
• Serve as a member of the organizational leadership team, representing Donor Engagement in cross-departmental strategic discussions and decision-making when delegated by the CDO.
• Collaborate with other department managers to integrate donor messaging and experiences across departments.
• Represent the Donor Development department in cross-functional initiatives as delegated by the CDO.
• May directly steward a small portfolio of unique donors, as needed, to maintain personal engagement with select significant supporters.
• Maintain donor confidentiality and ensure ethical fundraising practices.
• Provide regular performance updates and projections to the CDO.
• Use donor CRM software to manage donor records, activity, and reporting.

Requirements

Qualifications include:

• Bachelor’s degree in a related field and/or proven track record in fundraising, with a minimum of 5 years of experience in a senior development role, preferably in the nonprofit sector.
• Strong leadership and team management skills.
• Excellent interpersonal, communication and writing skills.
• Exceptional ability to work with donors of all levels, board members, leadership and staff.
• Results-oriented with a strong sense of ownership and follow through.
• Brings a positive attitude, values people and community, and demonstrates confidence, discernment, and active listening.
• Strong understanding of CRM and fundraising data systems.
• Alignment with the mission and values of Faith Comes By Hearing.