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Administrative Assistant

  • Memphis, TN, United States

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Job details

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Posting language
English
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Original job description

Performs a variety of complex and administrative duties in an office environment. Provides administrative support to department, school, or college and may act as the key administrative support person for the unit.

  • Creates, organizes, and maintains records for all graduate students; makes records available to graduate coordinator and graduate program directors; ensures submission and completeness of all required documents from applicants and current students.
  • Receives communication from, directs communication to, and assists current graduate students and graduate program alumni; provides procedural information and answers inquiries related to operational and substantive matters; serves as source of information for officers in the Psychology Graduate Student Association; may provide advising (e.g., regarding course scheduling and registration) for current graduate students.
  • Duty or Responsibility: Assists in administering surveys, collecting data, and utilizing word processing, spreadsheets, and database software to enter and summarize data from graduate programs. Organizes materials for use in reports, presentations, and distribution to specified parties such as SACSCOC and national accrediting agencies.
  • Assists graduate coordinator and graduate program directors in updating and maintaining graduate program websites, handbooks, and forms (including those posted on the department websites), instructions in the application portal (SLATE), and forms related to curriculum changes (in Curriculog); ensures all forms are current and incorporates policy changes made by the Graduate College.
  • Receives and responds to incoming phone calls and emails from prospective students and applicants to graduate programs; provides information and guidance or refers to appropriate graduate program directors, staff in the graduate school, or other university employees.
  • Responsible for verifying prerequisites and issuing pins and permits for graduate students enrolling in courses each semester.
  • Attends and contributes to department and graduate program meetings. Offers reports and acts upon recommendations from these meetings. May record minutes of program meetings.
  • Aids program directors when conducting graduate student evaluations; responsible for recording decisions made; sends evaluations to the students and files the recommendations.
  • Renders final decisions for incoming applications in the online application portal (SLATE) based on guidance from graduate directors; prepares and distributes acceptance and rejection letters to applicants.
  • Assists in planning and implementing new graduate student orientation meetings, conferences, and special events supporting graduate programs; assists in making room reservations and catering arrangements; assists in announcing and publicizing events.

Associate's degree with two years of relevant work experience. Relevant experience may substitute for required education. Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook, OneDrive. Preferred Qualifications: Experience with Banner and SLATE

Working Conditions:

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

More about this job

Skills

  • Administrative support
  • Communication skills
  • Scheduling
  • Presentation skills
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook

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