Your work days are brighter here.Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too.About the TeamAt Workday, our Customer Experience Center exists for the purpose of showcasing our company, our talent, and our technology to prospects, existing customers, and business partners. We host leaders from these highly valued accounts to collaborate on a partnership for the future. Our team works closely with colleagues in sales and services to create an exceptional experience for all guests. In this role, you will be the first point of contact when both our internal and external customers visit the Workday Customer Experience Center. The person in this role will wear many hats while managing day-to-day activities, and keep the center and all events running smoothly. You will interact with all levels of Workday employees and customer guests: C-suite, VPs, Engineers, Product Managers, account executives, etc.About the Role * Responsible for all logistics related to executive briefings and other events (i.e., catering, badges, name cards, room set-up, A/V, agendas, printing, restaurant reservations, transportation needs, etc. * Manage the calendar for the center and schedule all briefings and event requests. * Staff the CXC front desk in the NY office and be available for any guests in the center * Work closely and maintain relationships with other individuals, departments and vendors that support briefing operations (Facilities, IT, Security, Catering and other outside vendors) * Provide support to the briefing engagement managers on the team wherever needed - this may mean scheduling/calendaring support, creation of Google folders/documents, follow-up post-event, etc. * Ability and desire to flex across the team and jump in wherever needed - logistics, concierge, planning, scheduling, space needs, etc. * Learn how to operate and be comfortable assisting with A/V equipment and basic troubleshooting * Handle the distribution and collection of the engagement surveys as well as entering feedback data and sending results to the Briefing Engagement Managers and Account Executives * Coordinate catering for all engagements/events, including the setup/breakdown and cleanup in conjunction with the onsite catering team. Also manage all catering procurement details (coordination of delivery, collection of receipts, and billing information) * Provide concierge-style service to all customers and guests. Meet and greet customers as they arrive and escort them to their assigned suite/room. Act as main contact throughout their day in the CXC for any needs that come up. * Order office supplies, customer gifts and other items as needed and maintain constant inventory. * Maintain and update internal tools, documents, and applications as needed. * Be able to work a flexible schedule in order to support events that take place in the evening or early morning