Principal, Strategic Business Development

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Your work days are brighter here.

Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you\'re building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too.

About the Team

We are seeking a highly motivated, results-oriented individual to support the Global Customer Operations (GCO) leadership team. This role will own and drive the operational rhythm of the Sales organization, ensuring alignment, accountability, and execution across key cadences, major initiatives, performance metrics, executive communications, and external engagement materials.

About the Role

The ideal candidate brings a strong background in program management, executive communication, sales or customer operations, planning, and operational excellence within a fast-paced, global environment. This role will serve as a trusted partner to Sales leadership, helping translate priorities into operating mechanisms, measurable business outcomes, and consistent execution across the organization.

Operational Cadence and Program Management

• Manage the end-to-end Sales operational cadence, including executive leadership meetings, staff meetings, QBRs, cross-functional Interlock meetings and other executive business reviews. Drive the agenda setting process, ensure clear documentation of actions and decisions and facilitate seamless follow-through to ensure accountability.
• Develop and maintain standardized approaches, templates, and materials for internal business reviews, and leadership communications.
• Maintain a CAGR and GCO ecosystem of operational artifacts (e.g. templates, planning documents, historical executive decks, action tracking).

Planning and Leadership Alignment

• Partner with senior Sales leadership team to define, communicate, and execute priorities.
• Support annual and quarterly planning processes, including sales goals, operating plans, investment priorities, headcount planning, territory planning, and cross-functional dependencies.
• Translate Sales priorities into actionable workstreams, milestones, ownership models, and accountability mechanisms.
• Build trusted relationships with senior leaders across the organization.

Executive Communications and Executive Engagements

• Refine communications, presentations, updates, and narratives for Sales leadership in partnership with Exec Comms. Ensure consistent messaging, high-quality materials, and strong preparation for internal and external meetings.
• Coordinate materials for leadership meetings, QBRs, executive staff meetings, board-level discussions, customer briefings, partner engagements, all-hands meetings, and organization-wide communic tions.
• Distill complex business topics into clear, concise, and compelling narratives for executive, field, customer, and cross-functional audiences.

About You

Basic Qualifications (P5)

• 8+ years experience in project or program management, defining, launching, and iterating on impactful projects or programs.
• 4+ years experience driving complex cross functional programs with clear timelines and executive communication.

Basic Qualifications (P4)

• 6+ years experience in project or program management, defining, launching, and iterating on impactful projects or programs.
• 2+ years experience driving complex cross functional programs with clear timelines and executive communication.

Other qualifications

Demonstrated ability to drive Cross-Functional Alignment acoss multiple departments and teams

Strong Decision Making skills in complex programs,