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Woda Cooper

Occupancy Specialist

Chillicothe, OH, United States

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Job details

Experience: Associate degree and 3 years of related experience; or an advanced degree without experience; or equivalent work experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Occupancy Specialist - Travel Role

Ardmore Crossing – Chillicothe, OH

WHO WE ARE:

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

WHERE YOU'LL WORK:

Ardmore Crossing is an affordable housing community located in Chillicothe, Ohio, offering quality apartment homes in a welcoming, resident-focused environment. As an Occupancy Specialist in this travel role, you'll support compliance and occupancy operations across affordable housing communities throughout the assigned region. You'll work closely with on-site property management teams to review resident files, provide training, support new lease-ups, prepare for audits, and ensure compliance with applicable housing program requirements. This position requires travel to communities throughout the region as needed, providing hands-on guidance and operational support while helping maintain accurate documentation, strong occupancy, and a positive resident experience.

DUTIES & RESPONSIBILITIES:

Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.
Train community level associates, process, and evaluate resident compliance files as assigned.
Work with Marketing Department to drive occupancy.
Always maintain thorough knowledge of company policies.
Maintain regular and consistent attendance and punctuality to ensure all essential duties and fulfilled to meet and exceed expectations.
Demonstrate the ability to resolve resident complaints timely.
Support the community team to ensure each resident file is in compliance with all SHFA commitments and any other governmental, lender, and investment commitments.
Road Warrior – must be willing to travel within region as assigned.
Conduct new hire on-site training and follow-up training as required within the Region.
Attend HUD, RD, and LIHTC Audits as requested.
Work with new lease-up properties.
Execute the core values of the company.
Build relationships and provide support to field teams.

REQUIRED SKILLS & ABILITIES:

Be eager and interested in real estate and compelled to help people already in the business with a desire to learn as much as possible. Be good with people (genuinely good with people) and enjoy relationship building.
Ability to maintain an open and honest communication with your team and management.
Independence, yet a team player mentality
Exemplary written and verbal communication skills.
Advanced computer skills with a high level of efficiency in Microsoft Suite.
Experience with Yardi Voyager and Yardi Rent Café.
Experienced Property Manager with a high level of acumen to achieve objectives as assigned.
Ability to recruit and supervise successful management teams in a growing portfolio.
Proven track record for successful lease ups of new communities.
Proven track record for maintaining high occupancy and collection rates, as well as working within budgetary restrictions.
Capacity to work under pressure and meet deadlines.

EDUCATION & EXPERIENCE:

Associate degree and 3 years of related experience; or an advanced degree without experience; or equivalent work experience.
Certifications in LIHTC, HUD and RD preferred.
Expertise with real-world Sales/Business Development experience working on interesting and complex business problems.
Experience with the rehabilitation and lease up of communities.

PHYSICAL REQUIREMENTS:

Position requires travel to Community and/or Community locations and surrounding markets.
Must possess a valid driver’s license and insurance.
Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
Must be able to lift up to 15 pounds at a time.
Must be able to traverse a variety of properties with stairs and in a variety of weather.

BENEFITS:

We offer competitive wages and annual bonus opportunities. Benefits include:

Medical, Dental and Vision
Short Term Disability and Life Insurance
401k with Company Match
100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
Cell Phone Discount
Monthly Auto Allowance
12 Days Paid Time Off
8 Paid Holidays & 2 Floating Holidays!
Fitness Reimbursement

#SR1SP

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Skills

Customer service
Regulatory compliance
Relationship building
Communication skills
Computer skills
Yardi
Cope with pressure
Meet deadlines
Sales
Valid driver's licence
Heavy lifting

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