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Added just now
Director, Global HRIS
Unum Group
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Directing how to leverage People & Communications systems and/or application functionality more effectively on a global basis.
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RC
Restaurant Server at The Two One Restaurant
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Westerville, OH
- $11 USD / hour
Familiarity with POS systems (such as Micros or Toast)
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Weekend Barista/Bartender - , Little Rock, AR
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Maintain transaction records using basic computer systems.
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Maintenance Technician at Renaissance Westerville
Renaissance Columbus Westerville-Polaris Hotel
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Housekeeper at Renaissance Westerville Hotel - $17 per hour!
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Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems.
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Temp: Intelligence Analyst, Journeyman (Support to OIE)
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Graduate Physical Engineer (Utility Substations)
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Graduate Electrical Engineer (Utility Substations)
Atwell, LLC
Lakewood, CO
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Business Development Partner (Donor Engagement and Dev Partner)
Los Angeles Regional Food Bank
Los Angeles, CA · City of Industry, CA
- $73,000 to $83,000 USD / year
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Lead DB Engineer/Administrator (Secret Clearance)
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Colorado Springs, CO
…implement advanced software solutions supporting enterprise systems, cloud environments, and mission-critical…
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Senior Artificial Intelligence Software Engineer
Alaska Airlines
WA-SeaTac
- $117,700 to $176,550 USD / year
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Lead Engineer - Gas Fuel & Air Systems Accessories
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FACTS Value Proposition NAM Leader
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Shipping and Receiving
Valmet, Inc.
Aiken, SC
…equipment/machines. This includes the ability to learn new systems quickly, understanding how parts relate, and how they impact system…
Added 1 min ago
Sr. Project Manager - IT
Administrative Services, Department of
United States
Bachelor’s degree in Business Administration, Information Technology, Public Administration, Management Information Systems, or a related field from an accredited institution.
Added 1 min ago
RN Med Surg - New Grads May Apply
John C. Lincoln Medical Center
250 E Dunlap Ave Phoenix, AZ
…beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with…
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RN Rehab/ Med Surg - New Grads May Apply
Osborn Medical Center
7400 E Osborn Rd Scottsdale, AZ
…beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with…
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RN Emergency Department Nights PT
Four Peaks Medical Center
1301 S Crismon Rd Mesa, AZ
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Nurse Extern I
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250 E Dunlap Ave Phoenix, AZ
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Branch Manager
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Supervises, coaches, and develops staff regarding service expectations, sales/referral goals, policies, procedures, products, systems, and banking transactions.
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ODL Training Specialist
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United States
Hands-on experience with Learning Management Systems (Cornerstone OnDemand or other)
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MG
Claims Review Specialist
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Remote, United States
- $17.71 to $25.28 USD / hour
…doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community…
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Controls Engineer II
Steele Solutions
Milwaukee, WI · Atlanta, GA
…responsible for developing, programming, and commissioning control systems for material handling and automation projects. This role builds upon foundational experience, expanding…
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Controls Engineer III
Steele Solutions
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…the design, programming, and deployment of complex control systems for material handling automation. This role includes ownership of full project scopes, from design through commissioning,…
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Senior Receptionist & Switchboard, MS Onsite
Ricoh
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Verify all audiovisual equipment, monitors, and connectivity systems are functioning properly prior to meetings.

Billing Manager

Windsor, CT, United States

The expected base pay range for this hybrid position is $95,700- $120,000.

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Job details

Pay: The expected base pay range for this hybrid position is $95,700- $120,000.
Posting language: English
Posted: Nov 9, 2026

Original job description

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. I. Job Summary Leads Billing operations responsible for the complete, accurate, and timely delivery of customer invoices. Provides direction to Billing Supervisors, drives performance through data and controls, resolves complex billing issues, and partners across the business to improve customer experience, cash flow, and operational effectiveness.

II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Leads the planning, prioritization, and execution of Billing activities to ensure invoices are complete, accurate, timely, and aligned with customer requirements and department standards.
Uses billing data, operational and financial metrics, and trend reporting to identify risks, recurring errors, capacity needs, and opportunities for measurable improvement.
Establishes and monitors work processes, controls, service levels, and quality standards; drives corrective action, root-cause resolution, and continuous improvement.
Provides direction, coaching, and leadership to Billing Supervisors and builds team capability through clear expectations, performance management, training, and development.
Partners with Sales, Operations, Finance, Digital, Customer Experience, and customers to resolve complex or escalated billing issues and implement sustainable solutions.
Oversees department staffing and talent needs, including selection, onboarding, coaching, training, succession planning, and performance evaluation. Provides input into termination, compensation, and promotion decisions.
Direct supervision of 2+ full-time employees, including:
Indirect supervision of 9+ full-time employees.

III. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelors degree (accredited) in Accounting, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.
Experience: Seven years of relevant work experience (in addition to education requirement).
None required

B. Certificates, Licenses, Registrations or Other Requirements C. Other Knowledge, Skills or Abilities Required

Strong people leadership skills, including the ability to lead supervisors, set expectations, coach performance, develop talent, and drive accountability
Clear and effective written and verbal communication, executive presence, and strong interpersonal skills; able to communicate complex billing issues and recommendations to customers and cross-functional stakeholders
Strong organizational, prioritization, and time-management skills, with the ability to manage multiple workstreams, deadlines, escalations, and changing business needs simultaneously.
Advanced analytical and problem-solving skills, including root-cause analysis, trend identification, development of corrective actions, and measurement of business results
Ability to use operational and financial metrics to manage performance, evaluate billing accuracy and timeliness, identify risk, and influence decisions
Advanced proficiency in Microsoft Excel, including pivot tables, lookups, data validation, and analysis of large data sets; experience with Power BI, SQL, Smartsheet, or similar reporting and collaboration tools is preferred
Working knowledge of billing operations, accounting concepts, customer invoicing, reconciliation, aging and cash-flow impacts, and internal control requirements, including Sarbanes-Oxley compliance
Ability to manage complex and specialized invoicing requirements, including customer portals, integrations, templates, work-order management systems, data mapping, testing, and implementation dependencies
Strong customer-service and stakeholder-management skills, including the ability to manage difficult escalations, set clear expectations, negotiate practical solutions, and maintain professional relationships under pressure
Ability to operate effectively in a changing environment, exercise sound judgment, work independently and collaboratively, and maintain accuracy and composure under pressure

V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: hybrid office setting.

The expected base pay range for this hybrid position is $95,700- $120,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

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More about this job

Skills

Customer experience
Prioritization
Process improvement
Coaching
Leadership
Performance management
Sales
Onboarding
Communication skills
Interpersonal skills
Time management
Problem solving
Root cause analysis
Microsoft Excel
Microsoft Power BI
SQL
Smartsheet
Reporting
Collaboration
Regulatory compliance
Customer service
Stakeholder management
Work independently

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