Contracts Program Manager *PC 1422

Your Role:

This position is primarily responsible for managing the lifecycle of Bioindustry contracts from creation through execution for client projects across multiple locations.

Essential Duties and Responsibilities:

• Maintain and periodically update template documents (including SOWs, COs, SRAs, MSAs, CMSAs, etc.).
• Maintain standard offerings and reference pricing document(s) for contracts and proposals, reviewing new updates with SMEs as needed
• Prepare draft contracts for client review (including SOWs, COs, SRAs, MSAs, CMSA, etc.).
• Participate in the negotiation of SOWs, COs, SRAs, MSAs, CMSAs, etc. as required.
• Ensure contracts are saved appropriately (OneDrive); Maintain a centralized contract repository (Jira/SharePoint).
• Track contract performance, ensuring compliance with agreed-upon terms, and addressing any deviations or issues, including amendments and terminations.
• Keep all relevant stakeholders informed of contract status, updates and any potential issues.
• Provide periodic reports on draft and executed contracts to senior leadership.
• Manage the prioritization of contractual work within a portfolio.
• Maintain departmental KPIs for contract review timeframes and contract delivery time.
• Provide basic metrics for the flow of contractual documents to provide baseline expectations for new clients.
• Create a positive environment by working collaboratively, energizing others and encouraging continuous improvement from project teams.
• Train new team members on processes for contract lifecycle.
• Support internal teams (finance, project management, etc.) with contract related invoicing and revenue recognition as needed.
• Support business development and project management with client accounts; Participate in teleconferences and on-site meetings as needed.
• Build and maintain strong, long-lasting relationships with clients.
• Collaborate with stakeholders to define scope and translate business strategy into project objectives, work plans, timelines and budgets.
• Acquire a thorough understanding of client needs and requirements.
• Resolve any issues and problems faced by clients and deal with complaints to maintain trust.
• Assist with challenging client requests or issue escalations as needed.
• Develop and communicate clear performance expectations; monitor and observe performance of project team members; provide clear and timely feedback and escalate to resource managers when appropriate.
• Drive team meetings and deliver timely and accurate meeting recaps and status.

Requirements:

• BA/BS Degree in a science-related discipline AND 5+ years related experience.
• Contract management experience.
• Must have direct experience in explanation and negotiation of basic contractual terms in response to client questions and modifications.
• Domestic Travel Requirements – up to 10%; International Travel Requirements – up to 10%

Knowledge / Skills / Abilities:

• Must be proficient in reading contracts with basic understanding of key provisions and terms, with comprehension of how different contractual documents work together.
• Must be proficient in a wide range of project management skills, including complex schedules, project budget, change control, cross-team leadership, risk mitigation and internal/external communications.

Physical and Mental Demands:

• Use keyboard/computer/phone
• Position self to move
• Ascent/Descend (climb)
• Move/Transport 35 lb.
• Visual Acuity
• Maintain stationary position
• Repetitive movement activities
• Ability to organize/coordinate
• Problem Solve
• Perform with frequent interruptions
• Comprehend and follow instructions
• Make decisions using sound judgment

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a variety of facilities. Each person performing this job must have a home office environment, which is temperature controlled. This job is remote, but be available to drive to the Gaithersburg, MD office on an as needed/requested basis.

The hiring range for this position is expected to fall between $94,497 - $111,143/year, reflecting the range candidates can reasonably expect to be considered for at time of offer, based on factors such as experience, internal equity, location, and qualifications.

In addition to your salary, the Company offers a comprehensive benefits package including health, vision, and dental insurance, plus a 401(k) plan. All benefits are subject to eligibility requirements. Certain positions are eligible for additional forms of compensation such as bonuses, commissions, or car allowance.

Miltenyi Biotec, Inc. is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Miltenyi Biotec, Inc. participates in E-Verify

The Company will provide reasonable accommodations to candidates and employees, unless doing so would impose an undue hardship on the Company, in accordance with applicable law.

Are you ready to start revolutionizing biomedical research? When you join Miltenyi Biotec, you join a family that is passionate about making a real impact – one breakthrough at a time. For over 30 years, we have played a pivotal role in the design, development, manufacture, and integration of products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. These developments have led to cutting-edge cell and gene therapies – transformative methods that mobilize the body’s own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions. Today, our more than 18,000 solutions play a vital role in paving the way for the medicine of tomorrow.