Customer Care Advisor

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• Join the Legacy. Be the Voice of Chris-Craft.

For over a century, Chris-Craft has built more than just boats - we’ve crafted experiences, memories, and a legacy of excellence on the water. Now, we’re looking for a Customer Care Advisor who shares our passion for craftsmanship and customer satisfaction. If you love problem-solving, thrive in a fast-paced environment, and want to be the bridge between our world-class boats and the people who love them, this is your chance to set sail on a rewarding career!

Your Role:

As a Customer Care Advisor, you’ll be at the heart of our operation - providing expert support to our dealer network and boat owners while ensuring every customer experience reflects the Chris-Craft gold standard.

What You’ll Do:

• Be the go-to expert for technical and parts support for dealers.
• Respond to customer inquiries with speed, accuracy, and a smile.
• Process and track parts orders - ensuring they get where they need to go, on time.
• Work closely with shipping and inventory teams to keep everything running smoothly.
• Solve challenges creatively, making decisions that satisfy both customers and the business.

What You Bring to the Team:

• A high school diploma (college degree preferred).
• 2-5 years of experience in customer service, sales, or a related role (marine industry experience is a plus!).
• A customer-first mindset - you love helping people and solving problems.
• Strong communication skills both written and verbal
• Tech-savvy - ERP systems, CRM software, and Microsoft Office are all in your wheelhouse.
• Detail-oriented and organized

Why You’ll Love Working Here:

Be part of an iconic brand with a rich history in luxury craftsmanship. Work in a fast-paced, supportive environment where no two days are the same. Enjoy great perks - competitive salary, benefits, and the chance to grow within the company. If you’re ready for a great career, apply today and become part of the Chris-Craft legacy! We are an Equal Opportunity Employer as well as a drug-free workplace. All offers of employment are contingent upon the successful completion of a pre-employment drug screen and background screen. #ccjobs