Academic Records Coordinator (Full-time, Hybrid/Remote Eligible))

Wilson College is seeking a detail-oriented, organized, and technically proficient Academic Records Coordinator to join our Registrar's Office. This position plays an important role in maintaining accurate student academic records, supporting registration and graduation processes, and ensuring the effective integration of student data across institutional systems.

The Academic Records Coordinator will primarily support Wilson's graduate healthcare programs, while also assisting with academic records and registration functions across the College. The ideal candidate will bring strong organizational and problem-solving skills, an aptitude for technology, and a commitment to providing exceptional service to students, faculty, and staff.

Key Responsibilities

• Maintain, update, and audit student academic records to ensure accuracy, completeness, confidentiality, and data integrity.
• Manage and monitor the transfer of student information from admissions platforms into the College's student information system, including data mapping, validation, synchronization, and troubleshooting.
• Support the implementation and ongoing management of admissions integration tools and middleware platforms.
• Coordinate student record creation, registration transactions, course scheduling, and academic records processing.
• Manage degree audits, graduation applications, and academic progression records, particularly for graduate healthcare programs.
• Process transcripts, enrollment and degree verifications, and other official academic documentation.
• Monitor data quality, generate reports, and assist with accreditation, compliance, and institutional reporting requirements.
• Ensure compliance with FERPA, institutional policies, and applicable regulations governing student records.
• Collaborate with academic departments, admissions, and other campus partners to improve records management processes and support student success.
• Provide responsive and professional assistance to students, faculty, staff, alumni, and external constituents.

Qualifications

Required:

• Associate's degree from an accredited institution.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong technical aptitude and ability to learn and effectively utilize databases and information systems.
• Demonstrated ability to maintain confidential information and provide excellent customer service.

Preferred:

• Bachelor's degree from an accredited institution.
• Two or more years of experience in administrative operations, records management, database administration, or higher education.
• Experience in a college or university Registrar's Office or similar academic administrative setting.
• Familiarity with student information systems, particularly Ellucian Colleague, Banner, Jenzabar, or comparable platforms.
• Experience with admissions systems, middleware integration tools, academic records processing, degree audits, or institutional reporting.
• Knowledge of FERPA and academic records compliance requirements.

Position Details

• This is a full-time position with a regular Monday through Friday schedule. Occasional evening or weekend hours may be required during peak academic periods.
• The position is remote-eligible, subject to departmental needs, institutional policies, and supervisory approval.

Working at Wilson College At Wilson College, we value our employees and are proud to offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Full-time, on-site employees enjoy:

• Robust Health Benefits: Including medical, dental, and vision coverage, plus college-paid basic life and long-term disability insurance.

• Spending Account Options: Access to employee-funded Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) for both healthcare and dependent care needs.

• Retirement Planning: A Defined Contribution Retirement Plan with TIAA to help you plan for the future.

• Educational Benefits: Tuition remission for employees and their families for undergraduate, graduate, and certificate programs, as well as access to Tuition Exchange scholarships through a national consortium of colleges.

Wilson fosters a supportive, collegial work environment that prioritizes work-life balance. Employees benefit from:

• Flexible dining options and free access to our on-campus fitness center.

• An Employee Assistance Program (EAP) offering confidential support and resources.

As a qualified 501(c)(3) nonprofit employer, Wilson College employees may also be eligible for the Public Service Loan Forgiveness (PSLF) program.