Event Operations Team
- Williamsburg, VA, United States
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Job details
- Posting language
- English
- Posted
Original job description
- Summary:
- Responsible for providing guests an enjoyable and memorable experience through smooth and efficient service
- Report directly to the Director of Events, Wedding and Event Coordinator and the MOD for each event.
- Collaborate with colleagues both in the Front of House and Back of House
- Duties and Responsibilities
- General Responsibilities
- Set up for events, such as arranging tables and chairs, placing tablecloths, setting up buffets, making coffee, etc.
- Assist in preparing beverages, opening and pouring wine, and serving alcoholic and non-alcoholic drinks
- Bartend event bars to include set-up and tear-down, inventory tracking, responsible sales and service practices, and compliance with all local, state, and federal laws. *mandatory training and certifications required
- Take food and drink orders if required and ensure accuracy of order before delivering to table
- Run food to tables, responding to any additional requests guests might have
- Bus tables as needed, delivering to dish area and separating as instructed
- Work collaboratively with front and back of house team to ensure smooth and efficient service
- Breakdown and clean at the end of service, including tasks such as sweeping, mopping, dishes, taking down tables, putting chairs away, etc.
- Respond to guest complaints or issues with a positive and constructive attitude
- Additional tasks as may be required
- Security; Compliance; Occupational Health & Safety
- Ensure the building is properly secured if the last to leave for the evening
- Ensure compliance with all applicable laws and regulations including, but not limited to, ABC regulations, VDACS, OSHA
- Immediately report any injury, accident and/or foodborne illness incident for customers and/or staff accurately to Senior Management
- Immediately report any deficiencies in safety to both senior management and to the maintenance staff
- Comply with relevant workplace safety regulation
More about this job
Skills
- Cooperate with colleagues
- Sales
- Regulatory compliance