Archived listing. The details below describe a past opening.
Title: Cashier/Receptionist Department: Office Salary Range: $29,000 - $39,000
DEFINITION:
Maintain direct contact with the public on a daily basis and perform in-person and telephone reception for City Hall; cash handling and/or collection for utility bills, permits, license, etc; assist customers with account information and extensions; work orders; monitor utility radio.
SUPERVISION RECEIVED AND EXERCISED:
Receives general supervision from the City Secretary.
EXAMPLES OF DUTIES:
Duties may include, but are not limited to, the following:
- Receive and respond to public inquiries on the telephone and in-person.
- Operate computer terminal and other office equipment
- Operate multi-line telephone system
- Receive fees and monies and issue receipts
- Count and reconcile receipts with monies collected; balance drawer
- Assists in the dissemination of information concerning the functions and services of various City departments
- Performs data processing related duties including encoding data, data entry and retrieval, and routine computer terminal operations
- Issues work orders to various departments and follows up to assure completion of work
- Typing and filing and other general office work
- Assists in maintaining utility account information; sets up new accounts
- Issue dog and cat licenses and issues various permits
QUALIFICATIONS:
Knowledge of:
- Operational characteristics of a cash register and calculator
- Modern office practices and equipment
- Business English, spelling, grammar and correct composition
- City geography and road networks
- Computer program applications
Ability to:
- Develop and maintain effective working relationships
- Type at a speed necessary for adequate job performance
- Communicate both orally and in writing
- Deal with public in a tactful, pleasant and courteous manner
- Handle and accurately count cash
- Listen and ascertain needs of customers; to find and communicate accurate information concerning process, policies and procedures to customers
EXPERIENCE AND TRAINING GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be the equivalence of the completion of the twelfth grade; one or more years responsible related experience in direct customer service, reception and/or cash handling.
PHYSICAL DEMANDS:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reaching with hands and arms.
- Vision abilities required include close vision and ability to adjust focus
- Occasionally push, pull, lift, and/or carry up to 25 pounds
WORK ENVIRONMENT:
Characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work environment is climate controlled
- Noise level is usually moderately quiet.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
To apply, please click here for Employment Application. Applications can be turned in to City Hall: ATTN City Secretary at 111 W Main St, Whitesboro, TX 76273