Open jobs in the United States

Save this search

Added 3 hours ago
Bathroom Installer - $1000 SIGNING BONUS
Westshore Home
Andover, MA · Lawrence, MA
Added 3 hours ago
Outside Sales Representative (Base + Commission, W2)
Westshore Home
Grand Rapids, MI · Lansing, MI · Battle Creek, MI
Added 3 hours ago
Window Installer - $1000 SIGNING BONUS
Westshore Home
Baltimore, MD · Linthicum Heights, MD
Added 3 hours ago
Sales Representative - Base Salary + Commission (200k+)
Westshore Home
Danbury, CT
Added 12 hours ago
Permitting Specialist
Westshore Home
Myrtle Beach, SC
Added 12 hours ago
Permitting Specialist
Westshore Home
Tampa, FL
Added 12 hours ago
Sales Manager - Home Remodeling
Westshore Home
Austin, TX · San Marcos, TX · San Antonio, TX
Added 12 hours ago
Procurement & Sourcing Specialist
Westshore Home
Mechanicsburg, PA
Added 1 day ago
In-Home Sales Consultant - Paid Training!
Westshore Home
Denver, CO
Added 1 day ago
Window and Door Installation Manager - Residential Remodeling
Westshore Home
Richfield, OH · Cleveland, OH
Added 1 day ago
Experienced Flooring Installer - W2
Westshore Home
Richmond, VA
Added 1 day ago
WH
Appointment Setter
Westshore Home
Mechanicsburg, PA
- $18.75 to $19.75 USD / hour
Added 1 day ago
Carpenter Trainee - Paid Training!
Westshore Home
Conway, SC · Forestbrook, SC
Added 1 day ago
WH
Warehouse Associate - Full-time, Remodeling Industry
Westshore Home
West Jordan, UT · Salt Lake City, UT
- Full-time
Added 1 day ago
WH
Project Coordinator (Customer Service)
Westshore Home
Indianapolis, IN
- $20 to $25 USD / hour
Added 2 days ago
WH
Residential Flooring Installer - Full Time, W2
Westshore Home
Andover, MA
- Full-time
Added 2 days ago
WH
Shower & Bath Installer - W2, Full Time, Paid Training
Westshore Home
New Kensington, PA · Ambridge, PA
- Full-time
Added 2 days ago
WH
Installer - W2, Full Time
Westshore Home
Pittsburgh, PA
- Full-time
Added 2 days ago
Residential Carpentry - W2, Paid Training!
Westshore Home
Lexington, KY
Added 2 days ago
Window Remodeler - W2, Benefits!
Westshore Home
Minnetonka, MN
Added 2 days ago
Bathroom Installer - W2, Paid Training!
Westshore Home
Minnetonka, MN · Woodbury, MN
Added 2 days ago
WH
Bath Remodeling Specialist - W2, Paid Training, Full-Time!
Westshore Home
Virginia Beach, VA · Chesapeake, VA
- Full-time
Added 2 days ago
WH
Scheduling Coordinator
Westshore Home
Harrisburg, PA
- $19.39 to $20.39 USD / hour
Added 2 days ago
Warehouse Associate
Westshore Home
Myrtle Beach, SC · Conway, SC
Added 3 days ago
WH
Experienced Residential Carpenter - Full Time, W2
Westshore Home
Scottsdale, AZ
- Full-time

Westshore Home

Customer Service Representative

Houston, TX, United States

$20 to $24 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Position: Customer Service Specialist

📍 Houston, TX (Onsite) 🕒 Monday–Friday | 7:30am–4:00pm | Full-Time

Looking for a stable, full-time opportunity where you can help customers and grow with a fast-paced company?

West Shore Home is hiring a Customer Service Specialist to support our Houston branch. In this role, you’ll work directly with customers to resolve post-installation service needs, coordinate service appointments, and deliver a high-quality customer experience.

This is a fast-paced customer service role focused on communication, problem-solving, and relationship building.

What You’ll Do

Handle inbound and outbound customer calls
Assist customers with post-installation service requests
Schedule service appointments and coordinate necessary follow-up
Order replacement parts through manufacturers when needed
Communicate schedule updates and service timelines to customers
Escalate urgent customer concerns to branch leadership when appropriate

What We’re Looking For

Strong communication and customer service skills
Ability to work independently and stay organized
Positive, solution-oriented mindset
Comfortable managing multiple tasks in a fast-paced environment
Previous customer service experience preferred

Compensation & Benefits

$20–$24/hour
Paid training
Medical, Dental, and Vision insurance
401(k) with company match
PTO and paid holidays
Employee discounts and referral program
Career growth opportunities

About West Shore Home

West Shore Home is a fast-growing home remodeling company specializing in Bathrooms, Windows, Doors, and Flooring, with more than 40 locations nationwide and over 3,000 employees.

We’re committed to creating a supportive culture where employees can grow, succeed, and make an impact.

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Apply About employer

More about this job

Skills

Customer service
Customer experience
Assist customers
Leadership
Communication skills
Work independently

Report this job