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Added 1 hour ago
Hiring Event - Sales - Philadelphia
Westshore Home
Norristown, PA · Philadelphia, PA · King of Prussia, PA
Added 5 hours ago
WH
Residential Construction - Full-Time, W2!
Westshore Home
Hudsonville, MI · Byron Center, MI
- Full-time
Added 5 hours ago
Sales Representative - Base Salary + Commission (200k+)
Westshore Home
Phoenix, AZ
Added 5 hours ago
Shower & Bath Installer - Paid Training!
Westshore Home
Birmingham, AL · Moody, AL
Added 5 hours ago
Residential Construction - W2, Benefits
Westshore Home
West Des Moines, IA
Added 5 hours ago
WH
Lead Bathroom Installer - $2000 SIGNING BONUS
Westshore Home
Boston, MA · Wrentham, MA · Lawrence, MA
- $27 to $33 USD / hour
Added 5 hours ago
WH
Lead Installer - $2,000 SIGNING BONUS
Westshore Home
Baltimore, MD · Linthicum Heights, MD
- $23 to $28 USD / hour
Added 5 hours ago
In-Home Sales Rep - Base Salary + Commission - $2500 Signing Bonus
Westshore Home
Pikesville, MD · Elkridge, MD
Added 5 hours ago
WH
Bathroom Remodeling Trainee - Full Time, W2, Paid Training
Westshore Home
Akron, OH
- Full-time
Added 19 hours ago
WH
Customer Service Specialist - Rochester
Westshore Home
Rochester, NY
- $20 to $24 USD / hour
Added 19 hours ago
WH
Service Coordinator (Customer Service)
Westshore Home
Greensboro, NC
- $20 to $24 USD / hour
Added 1 day ago
WH
Experienced Window & Door Installer - W2, Full Time
Westshore Home
Cleveland, OH
- Full-time
Added 1 day ago
Carpenter Trainee - Paid Training, W2!
Westshore Home
Jacksonville, FL · Atlantic Beach, FL
Added 2 days ago
Bathroom Installer - $1000 SIGNING BONUS
Westshore Home
Andover, MA · Lawrence, MA
Added 2 days ago
Outside Sales Representative (Base + Commission, W2)
Westshore Home
Grand Rapids, MI · Lansing, MI · Battle Creek, MI
Added 2 days ago
Window Installer - $1000 SIGNING BONUS
Westshore Home
Baltimore, MD · Linthicum Heights, MD
Added 2 days ago
Sales Representative - Base Salary + Commission (200k+)
Westshore Home
Danbury, CT
Added 2 days ago
Permitting Specialist
Westshore Home
Myrtle Beach, SC
Added 2 days ago
Permitting Specialist
Westshore Home
Tampa, FL
Added 2 days ago
Sales Manager - Home Remodeling
Westshore Home
Austin, TX · San Marcos, TX · San Antonio, TX
Added 2 days ago
Sourcing Specialist
Westshore Home
Mechanicsburg, PA
Added 3 days ago
In-Home Sales Consultant - Paid Training!
Westshore Home
Denver, CO
Added 3 days ago
Window and Door Installation Manager - Residential Remodeling
Westshore Home
Richfield, OH · Cleveland, OH
Added 4 days ago
Experienced Flooring Installer - W2
Westshore Home
Richmond, VA
Added 4 days ago
WH
Appointment Setter
Westshore Home
Mechanicsburg, PA
- $18.75 to $19.75 USD / hour

Closed listing

Westshore Home

Customer Service Representative

Houston, TX, United States

$20 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $20 to $24 USD / hour
Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position: Customer Service Specialist

📍 Houston, TX (Onsite) 🕒 Monday–Friday | 7:30am–4:00pm | Full-Time

Looking for a stable, full-time opportunity where you can help customers and grow with a fast-paced company?

West Shore Home is hiring a Customer Service Specialist to support our Houston branch. In this role, you’ll work directly with customers to resolve post-installation service needs, coordinate service appointments, and deliver a high-quality customer experience.

This is a fast-paced customer service role focused on communication, problem-solving, and relationship building.

What You’ll Do

Handle inbound and outbound customer calls
Assist customers with post-installation service requests
Schedule service appointments and coordinate necessary follow-up
Order replacement parts through manufacturers when needed
Communicate schedule updates and service timelines to customers
Escalate urgent customer concerns to branch leadership when appropriate

What We’re Looking For

Strong communication and customer service skills
Ability to work independently and stay organized
Positive, solution-oriented mindset
Comfortable managing multiple tasks in a fast-paced environment
Previous customer service experience preferred

Compensation & Benefits

$20–$24/hour
Paid training
Medical, Dental, and Vision insurance
401(k) with company match
PTO and paid holidays
Employee discounts and referral program
Career growth opportunities

About West Shore Home

West Shore Home is a fast-growing home remodeling company specializing in Bathrooms, Windows, Doors, and Flooring, with more than 40 locations nationwide and over 3,000 employees.

We’re committed to creating a supportive culture where employees can grow, succeed, and make an impact.

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

About employer

More about this job

Skills

Customer service
Customer experience
Assist customers
Leadership
Communication skills
Work independently

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