Jobs in the United States

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Learning, Development & Employee Experience Specialist
United States
Repsol is hiring a Learning, Development & Employee Experience Specialist to support the US People & Organization team. This is role is based on site from our office in The Woodlands, Texas.
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Nurse Practitioner, Orlando, FL- Hybrid Remote
DAVITA
Oakland Park, FL
- $118,000 to $135,000 USD / year
…nephrology practices. Travel expectations may vary based on business needs and patient…
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RN Case Manager Experienced (IKC)
DAVITA
East St Louis, IL
- $81,000 to $106,000 USD / year
This is a hybrid, field based role requiring a dedicated home office and the ability to travel 3-4 days per week within an assigned territory · Current CPR certification required
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Client Success Manager
Wonder
United States
…practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your…
Added just now
Associate Client Success Manager
Wonder
United States
…platform onboarding, then facilitate and grow their corporate meal program which can include individual orders, group orders, catering, and event based services. CSMs are experts on the…
Added 2 mins ago
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Director, Accounting, ERP Transformation
Kinder's
Walnut Creek, CA
- $215,000 to $240,000 USD / year
…accounting processes, financial controls, data, reporting, and business requirements are effectively designed, transformed, tested, and implemented within the new SAP S/4HANA…
Added 2 mins ago
Director, AI Compliance
Robinhood
Menlo Park, CA · NY
This role is based in our Menlo Park, CA, Washington, DC and New York, NY office(s), with in-person attendance expected at least 3 days per week
Added 2 mins ago
Area Safety Manager
REPUBLIC SERVICES OF FLORIDA, LIMITED PARTNERSHIP
Las Vegas, NV
…that govern the solid waste industry. Assesses Division and Business Unit loss control program activities efforts to communicate, train and develop critical…
Added 2 mins ago
Technical Assistance Specialist (Tribal)- REMOTE
ICF Incorporated, LLC
Reston, VA
…knowledge of Child Care and Development Fund (CCDF) regulations and program implementation, with a focus on Fiscal Management and Internal Controls. The role will provide support and TA to…
Added 2 mins ago
Manager, Marketing & Communications
Greater Houston Partnership Inc
Houston, TX
…priority programs. The role translates organizational priorities, program objectives and audience needs into campaigns that drive participation, strengthen engagement and support event…
Added 3 mins ago
Project Service Coordinator II
Twenty-Six Defense
Fort Worth, TX
The Service Coordinator II supports the Program Management Office by coordinating the administrative, contractual, and logistical aspects of defense-related service contracts. This role…
Added 3 mins ago
Senior Manager, SEC Reporting and Technical Accounting
Kontoor
Greensboro, NC
CPA or equivalent international certification required
Added 3 mins ago
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Lee Wrangler Outlet - PT Keyholder @ Miromar Outlets
Kontoor
Estero, FL
- $15 to $18.5 USD / hour
…work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources…
Added 4 mins ago
RP
Industrial Bag Sales Packaging Specialist
RAPID PACKAGING
Champlin, MN
- $70,000 to $100,000 USD / year
In addition, the position is also responsible for consistently growing sales organically through our current sales process. This includes employing a solutions-based sales approach for 1-6…
Added 4 mins ago
WB
Inventory Control Material Specialist
Wm Bolthouse Farms Inc
RANCHO CUCAMONGA, CA
- $26 to $29.5 USD / hour
Must possess a Valid California Driver License and Clean Driving Record
Added 4 mins ago
FE
Handler Warehouse - Part Time (Warehouse like)
Federal Express Corporation
PETALUMA, CA
- Part-time
Additional Posting Information: Handler Part Time; Evening Shift: Monday and Friday ;03.00 PM to 07.00 PM; Pay Rate $19.78; Must pass CBC
Added 5 mins ago
AA
Insurance and Risk Management Internship 2027 - Human Resources
Associated Agencies Inc
Rolling Meadows, IL
- $21 USD / hour
As a Human Resource Intern, you will provide comprehensive support to the Human Resources department. The internship will include creation and maintenance of personnel records, I-9…
Added 5 mins ago
CC
Assistant Director, Financial Aid
Community College of Baltimore County
Catonsville, MD
- $78,839 to $130,309 USD / year
Must possess excellent communication, analytical and organizational skills with the ability to work in a fast-paced, high-energy environment
Added 6 mins ago
IC
HR Manager
ISS Conversational ATS
Wellington, FL
- $60,700 to $72,000 USD / year
The People Advisor/ HR Manager provides advisory support and connects employees and managers with specialized services; the role does not replace the COE services. P&C Centers of Excellence…
Added 7 mins ago
Payroll Coordinator
Moffatt & Nichol
NY · Corpus Christi, TX · Charleston, SC · Southlake, TX · Norcross, GA · Jacksonville, FL · Morehead City, NC · Chipley, FL · Katy, TX · Atlanta, GA · Miami, FL · Philadelphia, PA · Fort Lauderdale, FL · New Orleans, LA · Pensacola, FL · Baton Rouge, LA · The Woodlands, TX · Tampa, FL · Baltimore, MD · Raleigh, NC · Charlotte, NC · Mobile, AL
Support system updates, testing, and configuration changes.
Added 7 mins ago
Senior Manufacturing Engineer
INTERCONNECT SOLUTIONS COMPANY LLC
Fountain Valley, CA
Evaluate and recommend capital equipment investments to support capacity growth, quality improvement, and process automation with business case development and implementation ownership.
Added 7 mins ago
Sr. Manager, Value Advisory & Analytics - Virtual
Alight Solutions LLC
United States
…quality, member experience, workforce productivity, and overall program effectiveness. The individual will help uncover areas of value leakage, evaluate performance across the benefits…
Added 7 mins ago
ENVIRONMENTAL SERVICES MANAGER 3RD SHIFT
Compass Group
CINCINNATI, OH
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves…
Added 7 mins ago
NA
Team Lead, DC Field Operations
NTT America, Inc.
TX
- $26 to $34 USD / hour
Must have the ability to work independently and be an effective contributor to a diversified team
Added 8 mins ago
Special Educator Pathways Specialist - Non-Classified
State of Colorado
Denver, CO
Driver’s license required: Must possess a valid driver’s license and be able to safely operate a motor vehicle to fulfill travel requirements

Westgate Resorts

Software Support Specialist

Ocoee, FL, United States

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Job details

Experience: At least 5 years of related business, software testing, application support, technical support, or equivalent professional experience in lieu of a bachelor’s degree.
Posting language: English
Posted: Nov 11, 2026

Original job description

Company Description Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Job Description

The Software Support Specialist provides software testing, application support, training, troubleshooting, and documentation for multiple business systems. This role partners closely with software development teams and internal customers to ensure applications meet business requirements, function as expected, and deliver a positive user experience. The ideal candidate is highly organized and detail-oriented, with experience in software testing, test case development, user acceptance testing (UAT), application troubleshooting, technical documentation, and end-user support. Experience with Contract Lifecycle Management (CLM) systems and the timeshare or hospitality industry is a plus.

What You Will Do:

Test and validate developed software solutions to ensure functionality aligns with business requirements, specifications, and expected outcomes.
Develop, document, and execute software test cases and testing scenarios.
Identify, document, and communicate software defects, discrepancies, and testing results.
Partner closely with software development and technical teams to communicate findings and support issue resolution.
Compare expected versus actual testing results and provide clear documentation of identified variances.
Support User Acceptance Testing (UAT) and application implementation activities.
Provide application support to internal users by responding to questions, concerns, service requests, and system-related issues.
Gather and document user information and troubleshoot software and application issues by evaluating reported symptoms and identifying potential solutions.
Collaborate with internal technical teams to support issue discovery, troubleshooting, escalation, and resolution.
Work collaboratively with internal customers to implement and support business applications.
Develop and maintain training materials, user documentation, procedures, and application support resources.
Provide software and application training to internal users as needed.
Research issues and solutions using available technical and business resources.
Escalate or redirect technical issues to the appropriate team or resource when necessary.
Communicate timely and accurate information to customers, business partners, and technical teams.
Participate in ongoing training and professional development to enhance software, application, and technical support knowledge.
Assist with additional application support, software testing, documentation, and ad hoc projects as assigned.

Qualifications

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

Experience with software testing, quality assurance, application support, or technical support.
Knowledge of test case development, testing procedures, defect documentation, and UAT.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to document technical issues, testing results, processes, and procedures clearly and accurately.
Strong proficiency in Microsoft Word and Microsoft Office applications.
Experience with Contract Lifecycle Management (CLM) software is preferred.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to communicate technical information effectively to both technical and non-technical users.
Strong internal customer service and collaboration skills.
Ability to manage multiple assignments, priorities, and projects.
Timeshare, hospitality, or related industry experience preferred, including familiarity with customer or contract-related documentation.
Bachelor’s degree in Business, Information Technology, Computer Science, Management Information Systems, or a related field preferred; or
At least 5 years of related business, software testing, application support, technical support, or equivalent professional experience in lieu of a bachelor’s degree.

Additional Information

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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Jobs in the United States