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Patient Access Representative

  • NEW RICHMOND, WI, United States

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Job details

Posting language
English
Posted

Original job description

JOB REQUIREMENTS: Clinic Scheduling, Registration and Check In Accurately and appropriately schedules patients. Confirm arrival time, appointment time, and any other applicable instructions. Educate patient of any preparation and/or instructions needed prior to procedure. Pre-register patients by verifying demographics and insurance coverage. Create the Hospital Account Record (HAR). Look for existing orders and link them to appointment. Monitor and schedule the Referral Workque\'s as assigned. Accurately and appropriately register and check in patients for their appointments. Check in patients for their appointments, complete all needed information and direct them to the appropriate location. Provide appropriate forms as designated by clinical staff and/or standard practice. Receive and enter appropriately all patient forms dropped off for completion. Determine if the patient needs to be seen to complete the form, and/or have patient complete their portion of the forms. Route forms according to standard practice. Collects and posts patient co-pays/deductibles/balances consistently and accurately. Assists patients with any follow up appointments at check out Work Schedule: 12 hrs weekly Emergency Room Registration Shifts, every other Friday, Saturday and Sunday, 2:30pm-11:00pm Opportunities to cross train in additional areas and pick up shifts Required Qualifications: High School graduate or equivalent experience. Preferred Qualifications: 2-year degree in related studies; and/or equivalent experience. Minimum one year experience in a hospital or medical clinic setting or equivalent. Experience in a customer service setting. Experience with Microsoft products, Word, Excel, Outlook, etc. Benefits: At Westfields Hospital & Clinic, we believe in providing our employees with exceptional benefits to help you thrive in your work. In addition to competitive wages, we offer a benefits package that includes health and dental insurance; 401k retirement program; competitive paid time off (PTO); short-term disability pay, long-term disability and life insurance options; flexible spending accounts (FSAs); education reimbursements; employee assistance programs (EAP), employee well-being program; free parking; employee recognition and rewards; social club discounts to area attractions and events; community volunteer pay. About Westfields Hospital & Clinic: Westfields Hospital & Clinic is part of HealthPartners, the largest... For full info follow application link. Westfields Hospital & Clinic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law and we encourage applications from women, minorities, individuals with disabilities and veterans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DA38981EE5B144F4

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Skills

  • Scheduling
  • Customer service
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

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