Teller (Part Time)

Teller (Part Time) Westfield, MA \$17.55 - \$25.19 Hourly Position: Teller Department: East Main Street Job Status: Part-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as required Positions Supervised: N/A Must be available to work the following schedule: Sunday 9:45a - 3:15p Friday 11:00a - 7:15p Saturday 9:30a - 3:15p Total Hours: 19.00 POSITION SUMMARY Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. ESSENTIAL FUNCTIONS Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Performs account and person maintenance. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Performs additional duties as requested. POSITION QUALIFICATIONS Competencies: Accountability Customer Relations Decision-Making/Judgment Job Knowledge Quality Education/Experience/Skills: High School Diploma or GED required. At least 6 months of cash handling and customer service experience preferred.