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Teller (Part Time)

  • Westfield, MA, United States

Part-time

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Job details

Job type
Part-time
Posting language
English
Posted

Original job description

Position: Teller Department: Retail Banking Job Status: Part Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: N/A POSITION SUMMARY Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. ESSENTIAL FUNCTIONS Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested. POSITION QUALIFICATIONS Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality Education/Experience/Skills High School Diploma or GED required. Minimum of 6 months of previous cash handling and customer service experience preferred. Position: Teller Department: Retail Banking Job Status: Part Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: N/A POSITION SUMMARY Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. ESSENTIAL FUNCTIONS Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested. POSITION QUALIFICATIONS Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality Education/Experience/Skills High School Diploma or GED required. Minimum of 6 months of previous cash handling and customer service experience preferred. BENEFITS: Westfield Bank offers a comprehensive benefits package designed to support employees\' health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance, health savings and reimbursement accounts, paid time off and holidays, 401(k) with company match, company-funded ESOP, life and disability insurance, employee assistance programs, tuition reimbursement, and employee banking benefits. Westfield Bank is proud to invest in our employees by offering benefits that help support their health, financial security, professional growth, and overall quality of life.

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