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Western Veterinary Partners

Veterinary Receptionist / Client Service Representative

Muncy, PA, United States

$14 to $17 USD / hour

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $14 to $17 USD / hour
Experience: 1+ years of experience in a customer service, reception, or client-facing role
Posting language: English
Posted: Nov 6, 2026

Original job description

Wolf Run Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team and serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

Compensation: $14 – 17 per hour, for each hour worked
Schedule: This is a flexible, full-time position with availability needed Monday–Saturday. Hospital hours are Monday–Friday 7am–7pm and Saturday 8am–12pm.

Full-time Benefits Package*:

Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program (EAP)
401k with company match
Paid time off in accordance with site policy and applicable law
Personal pet discount
Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

1+ years of experience in a customer service, reception, or client-facing role
Previous veterinary receptionist or healthcare-related front-desk experience preferred
Proficiency in the following skills:
Ability to manage a multi-phone line system while assisting in-person clients
Experience working with veterinary practice management software preferred
Exceptional verbal and written communication skills
Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
Strong organizational and time management skills
Experience scheduling appointments and coordinating calendars preferred
Ability to accurately process payments and maintain financial records
Positive attitude and willingness to collaborate with a team
Ability to remain calm, professional and solution-oriented during busy periods

Why choose Wolf Run Veterinary Clinic?

Wolf Run Veterinary Clinic in Muncy, PA is a large, full-service small animal hospital with a 7-doctor team. We offer wellness care, surgery, in-house IDEXX diagnostics, and ultrasound, plus boarding and grooming, all in a fast-paced, team-oriented environment supported by strong technician utilization and efficient workflows.

What truly sets us apart is our low turnover and long-tenured team. We’ve built a close-knit, supportive culture where people actually enjoy working together and often connect outside of the hospital. We’ve grown significantly over the years while intentionally keeping a collaborative, community-focused feel.

Life in Muncy offers the best of both worlds: small-town charm with Williamsport just minutes away, and central PA’s outdoor playground of hiking, biking, kayaking, and skiing right in your backyard.

Join a team that genuinely looks out for each other. Apply today - we can’t wait to meet you.

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$14 - $17 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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More about this job

Skills

Customer service
Front Desk
Communication skills
Time management
Scheduling
Process payments
Maintain financial records

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Work requirements

Jobs in the United States