Jobs in the United States

25+ jobs

Save this search

Added just now
Product Manager, P&C Insurance Smart Apps
USA7 DXC Technology Services LLC
CHARLESTON, SC · AUSTIN, TX · NEWARK, DE · BELLEVUE, WA · PLANO, TX · DETROIT, MI · ASHBURN, VA · NASHVILLE, TN · TULSA, OK · NY
6+ years of relevant experience in software engineering and product management.
Added just now
Sr. Buyer
FASTENER DISTRIBUTION HOLDINGS LLC.
Commerce, CA
Collaborate with cross-functional teams to identify requirements, including engineering, production, and quality control
Added 1 min ago
Industrial Engineer
Yaskawa Drives & Motion
Buffalo Grove, IL
…and beyond. Advanced motion control, servo motors and drives, software development, and systems integration are key components to existing and future projects at Yaskawa. If you are a…
Added 1 min ago
Senior Project Manager
BLHI
Atmore, AL
Strong scheduling knowledge and experience with Primavera P6 or similar scheduling software.
Added 1 min ago
Z
Operational Strength Attribute Lead, Vehicle Integration
Zoox
Foster City, CA
- $224,000 to $269,000 USD / year
…with diverse backgrounds in robotics, control, and vehicle engineering to deliver vehicle performance. As an Operational Strength Attribute Lead, you will ensure that vehicle structures,…
Added 1 min ago
Principal, Technical Program Manager, Fulfilled by Amazon
Amazon.com Services LLC
Bellevue, WA
Define and drive cross-functional program roadmaps spanning engineering, science, operations, and business teams to deliver category-specialized fulfillment solutions
Added 2 mins ago
Senior Project Manager
BLHI
Atmore, AL
Strong scheduling knowledge and experience with Primavera P6 or similar scheduling software.
Added 2 mins ago
Principal Engineer – Spacecraft System Test Engineer (AI&T)
BAE Systems
Boulder, CO
You will operate as a technical pillar within the Engineering, Science and Analysis (ESA) Strategic Capabilities Unit, utilizing your deep expertise to verify spacecraft performance and…
Added 2 mins ago
CEC Technician
BAE Systems
Moorestown, NJ
…Teamwork come together! The qualified candidate will provide Engineering and Technical support to the FMS Integration Labs and the Combat Systems Engineering Development Site (CSEDS) at…
Added 2 mins ago
Principal Engineer – Spacecraft System Test Engineer (AI&T) - $15K Sign On Bonus
BAE Systems
Boulder, CO
You will operate as a technical pillar within the Engineering, Science and Analysis (ESA) Strategic Capabilities Unit, utilizing your deep expertise to verify spacecraft performance and…
Added 2 mins ago
BV
Proposal Coordinator
Bureau Veritas
United States
- $38 USD / hour
Added 2 mins ago
Industrial Engineer
Yaskawa Drives & Motion
Buffalo Grove, IL
…and beyond. Advanced motion control, servo motors and drives, software development, and systems integration are key components to existing and future projects at Yaskawa. If you are a…
Added 3 mins ago
Field Service Technican
Rockwell Automation (USA)
Remote, United States
…receive support from the rest of the OTTO Motors production, engineering, and operations teams to ensure that your work is streamlined. You will also provide feedback to the team regarding…
Added 3 mins ago
RH
Sr Application Engineer
Robert Half
Bethesda, MD
- $80 to $124 USD / hour
…and no-code/low-code platforms. This hands-on role combines software engineering, application architecture, code reviews, technical leadership, and…
Added 3 mins ago
RH
Integration Engineer
Robert Half
Bethesda, MD
- $80 to $124 USD / hour
8+ years of integration engineering, software development, or enterprise technology experience.
Added 3 mins ago
Production Job Planner
AGM Container Controls, Inc.
Tucson, AZ
…Planner coordinates with Purchasing, Production, Quality Control, Engineering, and Sales to support material availability, communicate production status, and meet customer delivery…
Added 3 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Valdosta, GA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 3 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Decatur, AL
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 3 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Shafter, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 3 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Fresno, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 3 mins ago
BC
Project Leader, Technology, Media & Telecommunications
Boston Consulting Group
San Francisco, CA
- $225,400 to $252,900 USD / year
The Technology, Media & Telecommunications (TMT) practice works with companies across the digital device, software, IT services, TV, publishing, information services, entertainment and…
Added 3 mins ago
BC
Project Leader, Technology, Media, and Telecommunications
Boston Consulting Group
New York, NY
- $225,400 to $252,900 USD / year
The position requires a Business Administration, Economics, Management, Engineering, or related field (willing to accept foreign education equivalent) plus three (3) years of experience as…
Added 3 mins ago
Security Engineer III
Avnet US
Chandler, AZ
Create and manage SIEM alerts in accordance with engineering standards for severity, ownership, routing, enrichment, and platform behavior.
Added 4 mins ago
CO
Senior Construction Inspector
County of Orange
Orange County, CA
- $40.93 to $55.16 USD / hour
Interpretation of engineering plans, specifications, engineer’s estimates, County of Orange Standard Plans, APWA Greenbook standard specifications and Standard Plans, Caltrans Standard…
Added 5 mins ago
SSC/SYD85 Senior Equipment Specialist
Odyssey Systems Consulting Group, Ltd.
Colorado Springs, CO
…specifications, and product specifications for both hardware and software, for proper format, content, and compliance with program requirements and…

Western States

Technical Communicator - Mining

Pocatello, ID, United States

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

ABOUT WESTERN STATES

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation.

By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

Safety

Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

Customer Care Commitments

Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
Build Trust – Take ownership, act with urgency, and follow through on commitments.
Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS:

Serve as the dealership's subject matter expert for complex mining equipment diagnostics and repairs.
Act as the primary liaison between the dealership and Caterpillar engineering for technical support and product concerns.
Assist technicians in diagnosing and resolving advanced hydraulic, electrical, engine, powertrain, and mining equipment system issues.
Utilize SIS2GO, SIS, DSN, VisionLink, technical service publications, equipment health data, and diagnostic tools to identify root causes and develop repair recommendations.
Submit, monitor, and manage technical support cases through Caterpillar’s Dealer Service Network (DSN).
Perform root cause analysis on mining equipment failures and document findings for Caterpillar and dealership leadership.
Perform AFA (Applied Failure Analysis) in conjunction with investigations on mining equipment failures. Document findings for Caterpillar, dealership, and customer leadership.
Works closely with CRC (Component Rebuild Center) in a joint effort to define root cause including AFA (Applied Failure Analysis).
Able to interpret S.O.S. (Scheduled Oil samples) including coolant data.
Attend dealership technical and customer quarterly meetings and present technical data to include AFA presentations in PowerPoint, Word.
Review, interpret, and communicate Caterpillar service letters, technical bulletins, and product updates to service personnel.
Provide technical support to Service, Parts, Product Support, and Sales departments.
Mentor and train technicians on Caterpillar mining equipment diagnostic software, repair procedures, and emerging technologies.
Assist with warranty evaluations and technical documentation to ensure accurate claim processing.
Identify recurring product concerns and collaborate with Caterpillar on product improvement initiatives.
Support field technicians and mine-site personnel by providing technical assistance on challenging repairs, including onsite visits.
Maintain accurate technical records, case documentation, and communication logs.
Promote safe work practices while maintaining compliance with dealership, Caterpillar, and mine-site standards.
Works within and promotes corporate vision, mission, and values of the organization.
Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge of Microsoft computer products and other comparable systems.
Advanced knowledge of Caterpillar mining equipment and diagnostics.
Understanding of engines, hydraulics, powertrain, electrical, electronic, emissions, and software systems.
Knowledge of telematics, VisionLink, Product Link, remote diagnostics, equipment health monitoring, and fleet health systems.
Knowledge of Microsoft Dynamics AX, Infocast, Global DSN, SIS Web, SIMSi/CPI.
Proven written and verbal communication skills.
Ability to travel up to 60% including overnight stays.
Ability to develop and maintain effective working relationships with others.
Consistent attendance.

EDUCATION AND EXPERIENCE:

Proof of high school diploma or General Education Degree (GED) required.
Associate Degree from an accredited vocational school preferred or comparable work experience required.
Five years experience as a heavy mining equipment service technician with increasing levels of responsibility and knowledge with the ability to diagnose and resolve technical issues quickly, thoroughly, and correctly required.
Prior experience communicating, verbally and in writing, technical issues and resolutions required.
Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
Ability to lift up to 45 lbs.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.