Account Representative Assistant

Who We Are

West Coast Magnetics is a leading innovator in the field of high-frequency power magnetics and filtering. We specialize in leading-edge technology and solutions that drive the future of the semiconductor and medical device industries.

The Position

The Account Representative Assistant is an entry-level, onsite role that helps keep customer orders moving smoothly from quote through shipment. This position exists to support Account Representatives and build strong, accurate customer order flow.

Key responsibilities include:

• Assist with timely, accurate quotes and order entry
• Create and update sales/work orders from customer purchase orders
• Track schedules, adjust delivery dates, and confirm shipments
• Manage expedite requests, change orders, cancellations, and RMAs
• Keep customer and order records organized and up to date (Salesforce/MAS90 a plus)

Required qualifications/skills:

• High school diploma or equivalent
• Strong written and verbal communication
• Microsoft Office skills (including Teams)
• High attention to detail and accurate recordkeeping
• Positive, customer-focused approach; works well across departments
• Spanish bilingual preferred, not required

If you're ready to launch your career and grow your customer service skills, apply now.

How Your Day Runs

You start the morning onsite in Stockton reviewing open items with the Account Representatives, then move between Teams messages, emails, and system updates to keep customer information current. You'll coordinate with purchasing, engineering, quality control, production, shipping, and accounting to remove blockers and keep commitments clear. Throughout the day you'll learn how a manufacturing order progresses, ask questions, and get quick feedback on priorities. By mid-afternoon, you're confirming updates with customers and closing the loop on changes so the next shift can execute cleanly.

Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m.

Your Benefits

• Medical, Dental, and Vision coverage
• 401(k)
• Life Insurance
• Competitive salary ($20.00-$26.00/hour)
• Paid Time Off
• Snack/Drink Room