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Graduate Development Program, Associate Project Manager, Workplan Capital Project Delivery
natgridProd
Northboro, MA
Ready to connect data, strategy, and real-world impact? As a member of the Workplan Development Team, you'll help shape the projects that power communities across New England. By analyzing…
Added just now
Graduate Development Program, Associate Project Manager, Workplan Development
natgridProd
Northboro, MA
Are you ready to turn data into insights that help shape the future of energy infrastructure? As a member of the Workplan Development Team, you will analyze historical workload data and…
Added 3 mins ago
Greeter, Security Associate
Meijer Stores LP
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1-2 years of customer service experience or asset protection experience
Added 26 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
…this role directly strengthens operational consistency and service accuracy across the region. Ultimately, it protects Dane Street’s financial health while fostering a collaborative,…
Added 26 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
…this role directly strengthens operational consistency and service accuracy across the region. Ultimately, it protects Dane Street’s financial health while fostering a collaborative,…
Added 26 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
…this role directly strengthens operational consistency and service accuracy across the region. Ultimately, it protects Dane Street’s financial health while fostering a collaborative,…
Added 27 mins ago
Clinic Operations Supervisor
Dane Street, LLC
Remote, United States
We care for our customers, we care for our employees, and we care for one another. Every team member plays an important role in creating an environment where people feel respected,…
Added 27 mins ago
Group Health Customer Service Representative
Dane Street, LLC
Remote, United States
A Customer Service Representative is in the center of our critical relationships with our clients, our technical team, and our operations teams. As a member of our team, you will be…
Added 27 mins ago
Group Health Customer Service Representative (Weekend)
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Remote, United States
A Customer Service Representative is in the center of our critical relationships with our clients, our technical team, and our operations teams. As a member of our team, you will be…
Added 40 mins ago
Suites Food and Beverage Supervisor
Compass Group
Dallas, TX
At Levy, we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food,…
Added 55 mins ago
Bus Driver
Trilogy Health Services, LLC
Louisville, KY
As a Transportation Associate, you'll play a crucial role in managing transportation operations, driving community vehicles, and assisting residents with appointments and errands. This is a…
Added 1 hour ago
Clinic RN - GI Liver and Pancreas Clinic
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Spokane, WA
Associate's Degree in Nursing or Bachelor's Degree in Nursing
Added 1 hour ago
Associate Cook
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Richland, WA
…order cooking of foods for patients, catering or retail food service customers, acts in a manner that supports patient food safety, customer satisfaction, and departmental goals, and…
Added 1 hour ago
Associate Patient Care Coordinator - Primary Care
Providence St. Joseph Health
Seattle, WA
An Associate Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position is responsible for scheduling patients, obtaining…
Added 1 hour ago
OH
Pre-School Teachers, Cooks, Various Open Inverviews
OHCAC Head Start
Marion, OH
- $19.51 to $28.88 USD / hour
Associate of Arts in Early Childhood Education or a current Child Development Associate Credential (CDA) required. Bachelor degree in Early Childhood Education preferred.
Added 1 hour ago
AH
Plumbing Install Apprentice
Any Hour Group
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- $20 to $30 USD / hour
EJ Home Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have serviced Santa Clara and the surrounding Bay Area since 2006. We…
Added 1 hour ago
TR
Account Associate - State Farm Agent Team Member
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- $50,000 to $75,000 USD / year
As Account Associate - State Farm Agent Team Member for Taryn Reiss - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through…
Added 2 hours ago
Representative - Customer Service
Wesco
Shawnee, KS
The Customer Service Representative (CSR) serves as the primary operational support resource for customers and the Sales team. This role is responsible for order execution, customer portal…
Added 2 hours ago
HH
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Store Associate
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Lawrence, KS
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
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(USA) Freight Flow Associate/Overnight (Saturday & Sunday required)
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…retaining required paperwork logs and other documentation Provides member service by acknowledging the member and identifying member needs providing guidance and support to members…
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RN Registered Nurse
Life Care Center of Hilo
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- $39 to $47.54 USD / hour
As an important member of our interdisciplinary team, the RN delivers quality nursing care to patients through interpersonal contact and provides care and services to allow patients to…
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RN Registered Nurse
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Added 3 hours ago
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PT Engagement Coordinator
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Olympia, WA
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Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…

Wesco

Representative - Customer Service

Shawnee, KS, United States

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Job details

Experience: 2-4 years of relevant experience
Posting language: English
Posted: Nov 8, 2026

Original job description

The Customer Service Representative (CSR) serves as the primary operational support resource for customers and the Sales team. This role is responsible for order execution, customer portal management, reporting, documentation, data maintenance, and issue resolution activities that ensure seamless customer experience and accurate business operations. The CSR works closely with Inside Sales Representatives (ISRs), Customer Care (CC), Outside Sales Representative (OSR), customers, distribution centers, and suppliers to support daily business requirements and drive service excellence.

Key Responsibilities

Support customer and supplier portals.
Coordinate customer document requests and required account documentation.
Create and maintain customer-specific reports and backlog reports. (POD, Packing list and Certificates of Conformity)
Process customer orders and EDI order entry.
Expedite orders and coordinate delivery requirements.
Reconcile purchase order discrepancies and resolve order issues.
Create part numbers as required and maintain customer part number cross-references.
Manage Special Pricing Agreements (SPA).
Initiate Credit requests, Return requests, vendor setups, and compliance-related processes.
Perform system cleanup activities and data integrity audits.
Conduct small quote follow-up activities to support pipeline development and skill growth.
Provide PTO coverage support (customer-facing) for sales teams when required.
Participate in supplier training and continuous learning activities.

Qualifications

High School Degree or Equivalent required
Associate’s degree (U.S.) preferred
2-4 years of relevant experience
Customer service, inside sales support, order management, or electrical distribution industry experience preferred.
Strong organizational skills with the ability to manage multiple priorities.
Experience with ERP, CRM, customer portals, and Microsoft Office applications.
Excellent communication, problem-solving, and customer relationship skills.
Ability to work collaboratively across sales, customer care, operations, warehouse, and vendor partners.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

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