Jobs in the United States

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Added 5 mins ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
…reliable operation of the sites critical environment. The Site Manager serves as the senior single point of contact to site leadership and oversees the supplier team across all shifts,…
Added 5 mins ago
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Client Computing Analyst
TEKsystems
Lancaster, PA
- $62,000 to $72,000 USD / year
…Analyst is appointed by and reports to the Client Computing Manager. Currentlythere are no direct reports to this position.ESSENTIAL JOB FUNCTIONS:Fundamental job requirements which an…
Added 5 mins ago
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IT Program Manager (Middle Office Migration) (100% Remote)
TEKsystems
Pittsburgh, PA
- $100 to $150 USD / hour
Our client, a global asset manager, is looking for an IT Program Manager. DescriptionTechnology Program Leadership Lead all technology workstreams across six interrelated migration…
Added 5 mins ago
T
Senior Data And AI Project Manager
TEKsystems
Boston, MA
- $90 to $110 USD / hour
Added 13 mins ago
Assistant Manager(05384) - 7709 Parkway Dr
Domino's
Leeds, AL
As an Assistant Manager for Domino's, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer…
Added 13 mins ago
General Manager(07480) - 9825-E Chapel Hill Rd
Domino's
Morrisville, NC
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Added 13 mins ago
General Manager(08947) - 8551 Hwy 56 West
Domino's
Louisburg, NC
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Added 13 mins ago
General Manager(05505) - 1367 SE Maynard Rd
Domino's
Cary, NC
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Added 14 mins ago
General Manager(08903) - 1183 W Chatham St
Domino's
Cary, NC
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Added 14 mins ago
General Manager (07967)
Domino's
Texarkana, TX
Domino's Team BAM! is looking for a talented General Manager with proven restaurant leadership skills to run our store efficiently, take care of our customers, and support our team members!
Added 14 mins ago
General Manager(3894) - 8029 Ramona Blvd W
Domino's
Jacksonville, FL
As a Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and…
Added 14 mins ago
General Manager(3140) - 2220 County Road 210 W #103
Domino's
Jacksonville, FL
As a Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and…
Added 14 mins ago
Assistant Manager(3162) - 5025 San Jose Blvd
Domino's
Jacksonville, FL
As a Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and…
Added 15 mins ago
Assistant Manager(08903) - 1183 W Chatham St
Domino's
Cary, NC
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Added 19 mins ago
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Personal Lines Account Manager
GPAC
Springfield, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 19 mins ago
G
Personal Lines Account Manager
GPAC
Naperville, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 19 mins ago
G
Personal Lines Account Manager
GPAC
Peoria, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 20 mins ago
G
Personal Lines Account Manager
GPAC
Belleville, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 20 mins ago
G
Personal Lines Account Manager
GPAC
Rockford, IL
- $65,000 to $75,000 USD / year
…opportunity for you to join our team as a Personal Lines Account…
Added 24 mins ago
VC
Nursing Shift Manager
Ventura County
Ventura, CA
- $57.29 to $80.2 USD / hour
…for a National Certification. List provided in the Management Resolution, Article…
Added 26 mins ago
Senior Clinical Research Associate
Alexion Pharmaceuticals Inc Company
Tampa, FL · Tallahassee, FL · Miami, FL · Orlando, FL · Chicago, IL
…Management Clinical Operations (PMCO), Study Start-Up (SSU) manager, Clinical Study Assistant (CSA) and other CRAs in Country Operations Management (COM) to ensure that study commitments…
Added 26 mins ago
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Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 29 mins ago
Field Engineer - Mission Critical
The Bowa Group Inc
Dallas, TX
The Field Engineer supports the Superintendent, Project Manager, and project team in the field execution of a large-scale data center project. This role focuses on field coordination,…
Added 29 mins ago
VDC Engineer - Mission Critical
The Bowa Group Inc
Dallas, TX
The VDC Project Engineer will report to the VDC Senior Project Manager and support the implementation and execution of BIM and VDC processes across large-scale construction projects. This…
Added 32 mins ago
Maintenance Technician - Night Shift
Niagara Bottling
Shelby Township, MI
Prioritizes resolution of customer issues effectively

Wesco

Customer Service Associate Representative

Jersey Village, TX, United States

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Job details

Experience: 0-2 years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
0-2 years of relevant experience
1 year of sales experience preferred
Direct Sales (B2B) experience preferred
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to build working relationships with other functional areas to best support mutual objectives
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
Ability to research and resolve customer issues
Strong written and verbal communication skills
Basic computer skills
Ability to effectively prioritize and execute tasks
Ability to build and maintain long-term relationships with customers

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

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