Jobs in the United States

25+ jobs

Save this search

Added 9 mins ago
Operations Supervisor
Nuclear Fuel Services
Jonesborough, TN
…related to HPDU processes at NOGJ. This position will provide technical and production activities and staff, oversee and coordinate the operation of chemical processes and conversion of…
Added 9 mins ago
Operations Supervisor
BWX Technologies, Inc.
Jonesborough, TN
…related to HPDU processes at NOGJ. This position will provide technical and production activities and staff, oversee and coordinate the operation of chemical processes and conversion of…
Added 9 mins ago
Delivery Manager, AI products
Deloitte
Hermitage, TN
Product Engineering OrganizationOverviewAs a Delivery Manager, you hold program-level execution accountable on a day-to-day basis within Deloitte's Product Engineering organization, one or…
Added 9 mins ago
Contracts Manager-Kiewit Nuclear Solutions-Oak Ridge, TN
Kiewit
Oak Ridge, TN
Kiewit Nuclear Solutions team has an immediate opening for an experienced Contracts Manager in our growing District. You will be part of our rapidly growing nuclear solutions business…
Added 10 mins ago
Maintenance Superintendent - Chattanooga, TN
ADM
Chattanooga, TN
…reporting role, the Maintenance Superintendent reports to the Plant Manager for day to day execution and to the RCM Regional Manager for technical direction and asset strategy. The focus of…
Added 10 mins ago
Supervisor, Security Protective Operations Center
SpaceX
Memphis, TN
Report to the SPOC Manager and demonstrate a high degree of diplomacy, flexibility, and adaptability.
Added 10 mins ago
T
Senior Business Analyst
TEKsystems
Memphis, TN
- $65 USD / hour
FedEx has engaged TEKsystems Global Services (TGS) to support the accelerated migration of critical Weekly Forecast Manager (WFM) applications from Palantir Foundry to Google Cloud Platform…
Added 10 mins ago
Solar Survey Party Chief Job Details | Black & Veatch Family of Companies
Black & Veatch
Chattanooga, TN · Memphis, TN
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 10 mins ago
AI Senior Manager - SFL Scientific
Deloitte
Nashville, TN
…deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 10 mins ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Nashville, TN
…transform our clients' businesses. We are hiring a Data Science Manager to support the technical design, development, and deployment of novel AI solutions across healthcare, life sciences,…
Added 10 mins ago
Life Sciences Experience Design Strategy Senior Manager
Deloitte
Nashville, TN
The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.…
Added 10 mins ago
Sr. Mgr, EAP, EAP
Amazon
Nashville, TN
…for environmental excellence across our operations. As Senior Manager, Global Water Programs, you own Amazon's global water strategy and are accountable for steering Amazon toward that…
Added 10 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Nashville, TN
Collaborate with business and technical partners to support the HRSD functional areas and roadmap, including colleague portal and HR Knowledge Management.
Added 10 mins ago
Growth Platforms - Specialized Relationship Executive, Tax & Audit Cluster (Manager) - C_MAT
Deloitte
Nashville, TN
As the Specialized Relationship Executive at the Manager level, you will lead Pod strategy-to-execution and relationship operations for a cluster of Prioritized Specialized alliances,…
Added 10 mins ago
Associate Product Manager
FranklinCovey
Nashville, TN
2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company
Added 10 mins ago
Product Operations Specialist
FranklinCovey
Nashville, TN
2+ years in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization
Added 10 mins ago
Converge for FSI - RAE, Lead Product Manager_Products & Platforms
Deloitte
Nashville, TN
Ability to anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Strong mix of analytical…
Added 10 mins ago
Assistant Nurse Manager - Bone Marrow Transplant
Veterans Affairs, Veterans Health Administration
Nashville, TN
Added 10 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Nashville, TN
Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and…
Added 10 mins ago
Technical Project Manager
Deloitte
Hermitage, TN · Memphis, TN · Nashville, TN
As a Project Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will apply sound project-management practices to support delivery of major internal…
Added 10 mins ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Nashville, TN · Memphis, TN · Hermitage, TN
…critical cyber capabilities, including identity and access management. As a Lead Managed Services Engineer II, you will lead the design, implementation, and evolution of policy-based access…
Added 10 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Nashville, TN
…Physician Services - Clinical Service Group (). The education program components include coding and Health Information Management (HIM) initiatives. This person serves as a key promoter of…
Added 10 mins ago
Assistant Project Manager - AI Data Centers
Jacobs
Nashville, TN
Jacobs is the #1-ranked design firm on ENR’s Top 500 Design Firms list - for the seventh consecutive year - and the #1 Program Management firm globally (ENR, 2026). We are not riding the…
Added 10 mins ago
Distribution Lead
Expeditors
Humble, TX
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors…
Added 26 mins ago
Senior, Environmental, Health & Safety Program Manager
American Water
Joint Base Lewis McChord, WA
…professionally! Primary Role Manage the environmental, health, and safety program at the MSG and/or CSG location, supporting project operations, maintenance and capital staff. Responsible…

Wesco

Associate Representative - Customer Service

Mount Prospect, IL, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 0-2 years of relevant experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

Interacts with customers by phone or in person to provide information and to ensure best service possible.
Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
Refers unresolved customer grievances to designated departments for further investigation.
Completes customer invoicing.
Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
Prepares for, attends, and participates in weekly sales meetings.
Remains current on industry trends, market activity and competitor products.

Qualifications:

High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred.
0-2 years of relevant experience.
1 year of sales experience preferred.
Direct Sales (B2B) experience preferred.
Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred.
Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to build working relationships with other functional areas to best support mutual objectives.
Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers.
Ability to research and resolve customer issues.
Strong written and verbal communication skills.
Basic computer skills.
Ability to effectively prioritize and execute tasks.
Ability to build and maintain long-term relationships with customers.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Apply About employer

More about this job

Skills

Customer service
Provide information
Sales
Problem solving
Research
Communication skills
Computer skills
Logistics
Supply chain management
Teamwork
Community engagement

Report this job