General Summary
Responsible for coordinating, testing, and deploying Oracle Cloud Fusion monthly maintenance updates and quarterly releases supporting Supply Chain Management (SCM) applications. This hands-on role evaluates Oracle release impacts, coordinates testing activities, reviews security and user access implications, and ensures new functionality is successfully implemented across Procurement, Inventory Management, Supplier Management, Item Master, Contracts, and related SCM applications.The position serves as a key liaison between Supply Chain Operations, Supply Chain Informatics, IT teams, and other team support and maintains system stability, minimizes business disruption, and maximizes value from Oracle Cloud enhancements.
Duties and Responsibilities
Essential Functions:
- Manages Oracle Cloud Fusion SCM monthly maintenance updates and quarterly release cycles, including release planning, readiness assessments, deployment coordination, validation, approval processes, and post-production support activities.
- Reviews Oracle release documentation and assesses impacts to Supply Chain business processes, configurations, reports, integrations, workflows, security roles, and user access.
- Coordinates release activities across Supply Chain Informatics, IT, business stakeholders, security administrators, Oracle support, and external resources to ensure successful deployments.
- Partners with functional and technical teams to evaluate, test, troubleshoot, and implement Oracle-delivered features, enhancements, and system changes that support business objectives.
- Monitors Oracle Cloud Fusion Enterprise Scheduler Service (ESS) jobs and system performance, investigating failed, delayed, or long-running processes and coordinating resolution activities to maintain operational stability.
- Maintains release schedules, deployment records, testing documentation, issue logs, ESS monitoring documentation, and release governance artifacts.
- Develops, coordinates, and executes functional, technical, regression, validation, and release testing activities to ensure application quality and release readiness.
- Leads User Acceptance Testing (UAT) efforts and collaborate with Supply Chain stakeholders to validate Procurement, Inventory Management, Supplier Management, Contract Management, Sourcing, and Item Master business processes.
- Supports Automated Testing Services initiatives and continuous improvement efforts designed to enhance testing efficiency, coverage, quality, and deployment success.
- Tracks testing outcomes, defects, remediation activities, production readiness metrics, and post-release verification results to ensure system stability and performance.
- Reviews Oracle security impacts and partners with security and application administrators to validate roles, privileges, workflows, provisioning processes, and accesses changes associated with Oracle releases.
- Serves as the primary point of contact for Oracle SCM release management activities, providing leadership updates regarding release readiness, risks, milestones, deployment status, system performance, and continuous improvement opportunities.
Common Expectations:
- Enhances professional growth and development through participation in educational programs, current literature, Oracle Cloud training, industry conferences, and professional organizations.
- Provides outstanding service to customers, promotes teamwork, and supports continuous process improvement and innovation.
- Demonstrates accountability for maintaining enterprise application stability, compliance, system integrity, and operational excellence.
Travel Requirements:
Qualifications
Minimum Education:
- Bachelors Degree Required
Work Experience:
- 5 years Experience supporting ERP applications or enterprise application management. Required
- 2 years Experience coordinating application releases, system testing, and production deployments. Preferred
- 2 years Experience leading User Acceptance Testing and release validation initiative. Preferred
Knowledge, Skills, and Abilities:
- Demonstrated knowledge of ERP applications, release management processes, testing methodologies, ERP integrations, and security administration.
- Strong analytical, problem-solving, and root cause analysis skills with the ability to assess system impacts and support complex business processes.
- Proven ability to lead cross-functional initiatives, coordinate multiple priorities, and collaborate effectively with business, technical, security, and vendor partners.
- Excellent organizational, verbal, and written communication skills, with the ability to translate technical concepts for diverse audiences.
- Experience supporting Enterprise Scheduler Service (ESS) monitoring, Automated Testing Services, continuous improvement initiatives, and enterprise application lifecycle management.
- Proficiency with Microsoft Office applications, collaboration tools, and enterprise work management systems.
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)