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Closed listing

Wells Fargo

Workforce Compute Ops SRE Senior Infrastructure Engineer

IRVING, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About this role:

Wells Fargo is seeking a Senior Site Reliability Engineer to provide technical leadership, mentorship, and guidance to a team responsible for the stability, reliability, availability, performance, and continuous improvement of enterprise workplace technology platforms.

In this role, you will promote Site Reliability Engineering (SRE) standards and best practices across observability, service level indicators (SLIs), service level objectives (SLOs), error budgets, incident and problem management, automation, and operational resilience. You will leverage telemetry and data-driven insights to identify risks, reduce incident frequency and recurrence, and drive continuous reliability improvements.

You will also help improve the stability of workplace technology platforms through intelligent automation, Agentic AI capabilities, and low-code/no-code solutions. This includes providing technical leadership for AI-assisted incident triage, root cause analysis, workflow automation, proactive remediation, and self-healing capabilities to improve operational efficiency and the end-user experience.

In this role, you will:

Lead or participate in high level technical concepts spanning technology and business
Develop specifications for complex infrastructure systems, design and test solutions
Contribute to the testing of business, application and technical infrastructure requirements
Drive solutions to reduce recovery
Review and analyze solutions for cloud security, secrets management and key rotations
Design, code, test, debug and document programs using Agile development practices
Design complex system upgrades
Resolve troublesome trends as they develop
Develop a long range plan designed to resolve problems and prevent them from recurring
Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of experience developing software, automation, or data processing solutions using Python
2+ years of experience with observability and monitoring technologies such as Splunk, Grafana, Prometheus, Elastic, or similar tools

Desired Qualifications:

Prior experience with Wells Fargo technology systems
Strong knowledge of Site Reliability Engineering principles and practices, including observability, service level indicators (SLIs), service level objectives (SLOs), error budgets, incident management, problem management, and operational resilience
Experience developing Generative AI or Agentic AI solutions
Knowledge of large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), AI-assisted workflows, and API-based AI integrations
Experience with workflow automation and low-code/no-code platforms
Experience using operational telemetry and data analytics to identify trends, anomalies, and opportunities for proactive remediation
Experience with observability and monitoring platforms such as Splunk, Grafana, Prometheus, Elastic, or similar technologies
Experience with containers, Kubernetes, and Infrastructure as Code practices
Strong problem-solving, communication, and collaboration skills

Job Expectations:

Must be able to work onsite at one of the posted locations
Sponsorship is not available for this role

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $87,000.00 - $168,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Posting End Date:

3 Nov 2026

***** Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.

Req Number: R-583063

About employer

More about this job

Skills

Leadership
Process improvement
Organisational resilience
Root cause analysis
Workflow
Agile development
Process data
Python
Splunk
Grafana
Prometheus
Engineering principles
Data analysis
Kubernetes
Infrastructure as code
Problem solving
Communication skills
Collaboration
Recruitment
Documentation

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