Server

Summary

The Server position is responsible for serving food in a friendly, courteous manner and helpful attitude at a WellQuest Living community. Perform a variety of duties in and around the dining area and kitchen. Reports to: Executive Chef or Dining Services Manager. Must 18 years of age.

• Make resident satisfaction the number one priority.
• Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner.
• Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)
• Assist residents with menu selections as needed.
• Accurately and professionally take residents and guests’ food and beverage orders. Verify food prepared matches items ordered on POS. Ensure food orders reflect special requests, including menu substitutions.
• Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests.
• Ensure that plates are presentable before serving. Bring and serve food using large oval trays and tray stands; and preparing to-go or delivery orders appropriately.
• Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary.
• Track residents’ attendance at meals.
• Deliver meals to resident rooms as required.
• Prepare dining room prior to each meal by performing necessary cleaning and stocking (saltshakers, pepper shakers, sugar bowls).
• Check dining room stock and nourishments. Pull old items and restock as necessary.
• Clean tables and chairs after meals and pick up floor areas.
• Bus tables and return all dishes to the kitchen.
• Maintain clean and sanitary work environment at all times.
• Report equipment safety issues to Executive Chef or Dining Services Manager.
• Cooperate to get work done and is flexible with daily schedule. Assist in food inventory and/or wash dishes when needed. Assist in breaking down deliveries and puts away stock as needed.
• Follow standards for time and attendance.
• Display tact and friendliness when dealing with residents, families and visitors.
• Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.
• Communicate any observed or suspected resident change of condition to a supervisor immediately.
• Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.
• Support a positive and professional image through actions and dress.
• Performs other duties consistent with the position as assigned by the Executive Chef or Dining Services Director.

Qualifications

Ability and Experience requirements:

• Ability to read, write and speak English. Obtain Food Handlers Card as required.

• Wait Staff experience preferred.

• Ability to follow written and oral directions.

• Ability to interact tactfully with residents and family members, staff and general public.